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Mark Tuz Appliance Repair INC

Founded 1999 • With Angi since June 2010

Authorized service for Frigidaire and Electrolux appliances

Amenities

Free Estimates
No
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(9) Verified Reviews

Showing 1-9 of 9 reviews
Robert D.
5.0
04/28/2020
Mark, you are a genius, you successfully diagnosed a problem with my old freezer in a matter of moments. It turns out that the broken part is now obsolete, and no one carries it anymore. Mark researched the part and found a replacement. The part was ordered and it arrived very fast and the installation was just 30 minutes and the freeze works great again. Honest, reliable, and great service prices. I would highly recommend Mark to any of my friends with no hesitation!
Description of Work
Repaired Freezer
Category
appliance repair

Service Provider Response

Thanks so much [Member Name Removed]!! It was our pleasure to help. Thank you for your great review!
Tom L.
1.0
08/15/2016
Terrible . Tried to schedule a service appointment, the contact tried to diagnose problem over the phone, was incorrect, but insisted otherwise. Lousy customer service!
Description of Work
Microwave repair
Category
appliance repair

Service Provider Response

Our company doesn't "try to diagnose problems over the phone." We do sometimes offer simple suggestions to correct an issue prior to having a repairman out. (as many honest companies do) Often a newer major appliance merely needs a computer "reset." Many computerized appliances today are very much like a home computer--and sometimes need a reset after a power interruption. Since honesty isn't commonplace in today's world, some customers (such as this one) tend to not trust honesty when they get it. We do not service every brand of microwave--it's likely this customer had a brand we don't service. We kindly tried to help him anyway. We're not sure why he was allowed to post a very negative review when he did not hire our company for service.
Max Z.
5.0
10/29/2014
I called to have Mark come in to check out my washing machine which was giving me an error code and wasnt operating at all. Without even having to come in, Nancy called me back and told me which steps to take to fix the problem on my own. I was very pleasantly surprised and thankful for their service. Ill definitely be going to them the next time one of my appliances acts up. Thanks again!
Description of Work
They resolved a washing machine problem over the phone.
Category
appliance repair

Service Provider Response

Thank you!! We were happy to help you, especially since we don't do service in your area. We appreciate your review!
michele G.
3.0
01/13/2014
See comments above
Description of Work
We rated Mark yesterday from a service call on Sat. We were happy with his initial response and repair. However we had to call him back out for same issue. He did respond today but couldnt resolve issue. He mentioned his Wife googled the issue which we found odd. He did not troubleshoot and told us it could be the circuit board again which he replaced 1 yr ago. He did refund us for part replaced and charged us for trip/labor. We decided to call another company from Angies List who turned out to be very knowlegeable. He pulled cover off and found issue quickly and replaced it. His rate was fair. Its disappointing that Mark didnt work out . Nice guy
Category
appliance repair

Service Provider Response

Please see this same customer's review from one year prior--when we worked on this same dryer--we've copied and pasted it here: "Mark responded quickly after the sandy storm. We had electrical damage to our dryer. Mark ordered the board and completed work within days of request. He also repaired a drum problem that we had been dealing with for an extended period of time out fear for cost. It was a very fair price for work completed. We would use his service again and recommend him to friends or family." As for not scheduling an appointment the 2nd time around, Mark honestly informed the customer it wasn't cost-effective to repair this dryer again. We stand by that. As for "Googling" to find out what the problem was--our company doesn't "google" how to repair appliances. Mark was referring to the office manager looking up service specs on the manufacturers' site.
Gloria R.
5.0
07/22/2013
Very prompt and professional. Was knowledgeable about my appliance and fixed it well. Would use him again.
Description of Work
My dishwasher was not heating to dry.
Category
appliance repair

Service Provider Response

Thank you!! We greatly appreciate your business and review!!
michele G.
5.0
01/03/2013
The work went very well, story listed above_
Description of Work
Mark responded quickly after the sandy storm. We had electrical damage to our dryer. Mark ordered the board and completed work within days of request. He also repaired a drum problem that we had been dealing with for an extended period of time out fear for cost. It was a very fair price for work completed. We would use his service again and recommend him to friends or family.
Category
appliance repair

Service Provider Response

Thank you for your business and review!!
Candice G.
5.0
06/09/2012
Mark was a pleasure to deal with. He was courteous, prompt and new what the problem was before he walked into my house. He was fast and I would recommend him to everyone. Thank you for your services.
Description of Work
Mark was a pleasure to deal with. He was courteous, prompt and new what the problem was before he walked into my house. He was fast and I would recommend him to everyone. Thank you for your services.
Category
appliance repair

Service Provider Response

Thank you for your business and review!!
Patricia A.
5.0
04/26/2012
He is an honest man who does not try to over charge you and he is a great resource to have.
Description of Work
He has helped me with several appliance repairs.
Category
appliance repair

Service Provider Response

Thank you for your business and review!!
Joseph T.
5.0
10/11/2011
The gentleman that came to fix my refrigerator was very helpful and knowledgeable of what he was doing. He was also very professional. I would recommend him to others.
Description of Work
My Electrolux refrigerator was under warranty and they came out to service it.
Category
appliance repair

Service Provider Response

Thank you for your business and review!!

Phone

Address

428 TILLER AVE

Beachwood, NJ 08722

Service Categories

Other Information

Services offered

Major appliance repair: Refrigerators, freezers, washers, dryers, dishwashers, ranges, etc.

Services not offered

We don't sell appliances or appliance parts. We only order/sell appliance parts that we are going to install.

Payment options

Check
Financing Available

FAQ

Mark Tuz Appliance Repair INC is currently rated 4.8 overall out of 5.

Mark Tuz Appliance Repair INC is open:

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Mark Tuz Appliance Repair INC accepts the following forms of payment: Check, Financing Available

No, Mark Tuz Appliance Repair INC does not offer free project estimates.

No, Mark Tuz Appliance Repair INC does not offer eco-friendly accreditations.

No, Mark Tuz Appliance Repair INC does not offer a senior discount.

Yes, Mark Tuz Appliance Repair INC offers warranties.

Mark Tuz Appliance Repair INC offers the following services: Major appliance repair: Refrigerators, freezers, washers, dryers, dishwashers, ranges, etc.

We don't sell appliances or appliance parts. We only order/sell appliance parts that we are going to install.

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