Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

PODS Moving and Storage

Founded 2001 • With Angi since March 2012

PODS makes moving and storage more convenient and flexible. We deliver a container. You load it. We move it across town or across the country, or we can store it in one of our secure Storage Centers. Additional DBA - PODS Enterprises Inc.
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

1.5

(2) Verified Reviews

Showing 1-2 of 2 reviews
Nancy F.
1.0
09/30/2020
Absolutely the worst. Grossly incompetent and horrendous customer service. My Pod was lost in transit, it took three calls on the day delivery was promised before I was told this and then told there was no way to reach the operations side of the business to track it. Then I was told it was in Massachusetts by one representative while another called my cell to say it was in NewHampshire. I was then told I would have to wait another week for my delivery. There is no accountability and no one cares even a little bit. It is obvious they loose containers and blow off dates regularly. Just outrageous. Nashua manager refused to make delivery to Concord when Pod was located at his facility on day promised for delivery — told I had to wait a week!!! And there is no direct phone number; just a call center with horrible hold times.
Description of Work
Move from NJ to NH
Category
moving companies
Gina M.
2.0
08/08/2014
The initial delivery went fine. They arrived in the window they said they would. The driver who dropped off the units was very polite and professional. The delivery to my new home was another story. Every company experiences problems but how they are handled makes all the difference in the world. As suggested, I scheduled my movers and delivery for the day after I purchased my new place. I was supposed to get my delivery window online the night before. I received no notice so I called the 800 number and waited about 15 minutes due to high call volume. The customer service representative was very polite and said that something must be wrong with the computers in New England because they were receiving many calls from that area about no delivery times. They said that everyone in the local office is gone no later than 5PM and there was nothing I could do but call the local office the next morning. I called the next morning and received my delivery times. The first was due at 11:15AM and the second at 2:15PM. After 3 phone calls telling me my containers were en route and due within 30 minutes, they finally arrived at 7:30PM. I had hired movers because packing myself took a month and I needed to unpack in a short time. After the third call where I was assured that they would be here by 4:30, I confirmed my mover to come at that time. The movers arrived at 4:30 and waited 90 minutes. I was charged for their travel time and the time here for a total of 3 hours at $130 per hour. To make matters worse, the movers were booked solid for the next week and could not come back. My vacation time taken from work was limited and I could not be here the following week. My son and I were now sleeping on the floor of our new home. My biggest issue was the dishonesty. The customer service reps had the patience of saints and were not at fault. They were told repeatedly that the containers were on their way by the local Nashua office and were passing that information on to me. Each time I called they checked the drivers route and said that what I was told prior did not make sense. If they and I had been told the truth, I would have cancelled the movers and saved the $330 I was charged. As a result of having to make alternate plans at the last minute, a move that should have cost me under $500 ended up costing me over $1,000 to have unpacking done on a Sunday. I have called customer service and complained. When I call the local number it goes to a central answering area so I have not been able to speak to the Nashua facility directly. I would never, ever, recommend this company to anyone. Pay professional movers to store and deliver your furniture. It will be cheaper in the long run.
Description of Work
Delivered 2 PODS for self packing and storage for 4 months while my new home was being built
Category
moving companies

Phone

Address

140 Burke St

Nashua, NH 03060

Service Categories

Other Information

Services offered

Self storage, portable storage, local moving, long distance moving, moving, storage, commercial moving & commercial storage.

FAQ

PODS Moving and Storage is currently rated 1.5 overall out of 5.

No, PODS Moving and Storage does not offer eco-friendly accreditations.

PODS Moving and Storage offers the following services: Self storage, portable storage, local moving, long distance moving, moving, storage, commercial moving & commercial storage.

Other Local Pros In Your Area

Stairhopper Movers

Angi Certified

2022 Super Service Award

Offers Coupon

Stairhopper Movers

Stairhopper Movers is proud to be Boston full service moving and storage company the of choice for many discerning customers, both residential and commercial. We are fully licensed, bonded, and insured so you'll have no worries about safety and reliability. (MDPU # 31321, DOT # 1696867, MC # 623045). Stairhopper Movers is a valued member of the Better Business Bureau (BBB) with an A + rating!! We also have been awarded Best of Boston in 2006 - 2007 and in 2010, Talk Of The Town awarded us "Excellence in Customer Satisfaction"- 5 star rating. We are specialized in: Local and Long Distance Moves, Residential and Commercial Moves, House / Apartments moves, Assisted Living Relocation, Corporate, Office Moves, Short and Long Term Storage in our Secure and Climate Controlled Storage Facility, Professional Packing and Unpacking Services, Loading and Unloading Services, Free Estimates, Packing Materials Delivery. We know that a successful move starts with one simple call. We take upon the responsibility of moving your goods so you can concentrate on more important things in life. We offer highly competitive rates and a variety of professional moving services. Every single member of our team will take pride in moving you to a new company location or residential property and every relocation we do gets unique attention and the highest quality customer service.  

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!  

CMB Professional Movers

5.0

(31)

Angi Certified

2022 Super Service Award

Offers Coupon

CMB Professional Movers

I (Skip) the owner of CMB Professional Movers have always wanted to own a business that I could be proud of and that could also help people. I knew the first day in business that I was proud to be the owner. And we all know how stressful moving can be. So it feels good to help people deal with and take away some of that stress. Picking a name for that company wasn't that difficult. I just thought of that one special person that means the most to me in this world, and CMB Professional Movers was born.