Founded 1960 • With Angi since February 2005
Service Provider ResponseThis customer was fully aware their stove had issues and did not function. On the intial call into our office the customer claimed the stove would randomly shut off, over heat and the control board was broken. All incomming phone calls are recorded, so this is a statement of fact not opionion. On 1/12/2022 the same technician that installed the stove originally, replaced the control board and performed a full cleaning of the stove. The stove was started and was observed to run through all basic cycles. Later that same day the customer called, requesting that we return as the stove shut off. Armstrong dispatched the same technician, the same day and performed an additional service on the stove to determine what was causing the overheating. The techncian noted that the convection blower, which removes heat from the stove was not performing to specifications and required replacement. A quote for a replacement convection fan was given to the customer on 1/14/2022, two days later. Armstrong is happy to provide the customer with the recorded conversation from their intial call into our office, where he clearly explains that the stove shuts off randomly, that he needs to reset the high limit switch, the request to replace the broken control board and their request for cleaning. Again, fully acknowleding that this stove had issues running before we arrived. Armstrong would also be happy to provide the recording of the phone call into our office on 1/13/2022. During this phone call the customer verbally assults our female office manager while making threats of using his "goverment access and software" to find the personal details and cell phone numbers of our employees, which he did in fact do. This is a blatent abuse of power and Armstrong will be making an inquiry about this to his employer or his contract holder. They will be made aware that this individual is using their software to threaten and harass a private companie and it's employees.
Service Provider ResponseYour chimney was constructed improperly and had pieces inside the chimney that needed to be removed in order to finish the work. In our original proposal we informed you that this may be an issue. The original pipe was re-used until our return visit, which you never scheduled.
Service Provider ResponseCustomer originally called to schedule a sweeping for $155 and [Member Information Removed] a price on repairs. He did not like our prices. We are sorry you didn't agree with our proposal but please be honest about how the first interaction started.
Service Provider ResponseSadly due to the height restrictions this dryer vent cleaning cleaning could only be performed from the inside of the home. Without visiting a property first it is extremely difficult for our company to determine if we can access a vent or not.
Armstrong Duct, Vent, Hearth & Home is currently rated 4.6 overall out of 5.
Armstrong Duct, Vent, Hearth & Home is open:
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Armstrong Duct, Vent, Hearth & Home accepts the following forms of payment: Check, Visa, MasterCard, Financing Available
No, Armstrong Duct, Vent, Hearth & Home does not offer free project estimates.
No, Armstrong Duct, Vent, Hearth & Home does not offer eco-friendly accreditations.
No, Armstrong Duct, Vent, Hearth & Home does not offer a senior discount.
Yes, Armstrong Duct, Vent, Hearth & Home offers emergency services.
No, Armstrong Duct, Vent, Hearth & Home does not offer warranties.
Armstrong Duct, Vent, Hearth & Home offers the following services: Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweeping, Chimney Repair and Service, Coil Cleaning, Evaporator and Condensor, Wood, Pellet & Gas Stove Sales, Wood, Pellet & Gas Stove, Installations
Free Estimates on Major Repairs or Unkown Situations, Heating Service, A/C Service, Gas Service, Gas Plumbing, HVAC Installation
European Brothers are committed to top quality Masonry, guaranteed! We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Masonry; Stone wall, bricks, blocks, concrete, stairs, pavers, chimney, repairs.
Specializing in masonry services/ repairs, ceramic tile, and more! We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!