Innovative Mobile Solutions, LLC

After six weeks, we received NO suggestions for a lot, and realized that we were not going to. I took over this part of the job and started the search for a mobile home lot with half our allotted time already gone. It took me three trips to NH from Long Island, including ferry, gas, five hours each way, motel stays and lots of phone calls, internet searching and driving. In early August, we called JL to tell him that we signed a lease for a lot. At this point we were incredibly stressed, but relieved when JL assured us that the September 1st move date was still reasonable. It was not until late August that we found out that the application needed for the town permit was not filed until three more weeks had expired.

During this mess, my daughter had to tell her employer that she could not start work on the scheduled date because she did not have a residence. She lost the job. Thankfully, she was called the following week and asked if she could start then. We were so happy that she was afforded this opportunity, we put her up in a motel for a week. After that, her neighbors generously offered her a spare bedroom while the rest of the problems were ironed out.

There were many problems and delays. Some petty things, like the washer and dryer were removed without our permission. Really? We were charged for paint, which is clearly part of the contract. We were charged separately for the mover's fee, which was also included in the purchase price. JL charged a deposit for the installer's fee; then the installer quit and would only stay on the job if we paid him directly and in full. We did. But I did not get the money back that I paid JL. I requested reimbursement for my over-payments in a letter to JL dated October 13, 2016.

After an initial confident demeanor, JL became belligerent and objectionable. We felt threatened and fired him.

JL told us on August 12, 2016 that, ?I will have the deed prepared if its necessary for dover, all towns are different.? After we finally got the Certificate of Occupancy, JL refused to provide the deed. We had to go to a title company to get one drawn up. He no-showed the closing with the title company?s attorney. The deed was then sent overnight to his office. He waited three weeks to send it back to the title company, and would not pay his portion of the charges. Hi response was, ?YYour (sic) choice to have a deed ison (sic) you, mobile homes can be purchased with a bill of sale in NH.? We were told at the Strafford County office that according to NH RSA 477 (dated 1983), a Deed needed to be recorded for taxes, etc. for a mobile homes in ALL of NH, not by town, and that a Bill of Sale was insufficient.

I could go on and on. As JL has said, "Its a long, sad story." "You are very much p****** me off so stop your whinning.(sic)" "You could be in a lifetime movie." All these are answers to my requests for repayment. On Oct. 28, 2016 he said "I will return $nnn. That's what I owe you. I will not charge you for anything else. And I will send a itemization when I have a minute.? On November 22, 2016, "Your complaining about something that you shouldn't be complaining about. I just got a letter from the better business bureau. Your really making this into a bigger problem. I have every intention of returning your funds, so be patient. Take me to court. I don't are (sic) what you do." And on December 16, 2016, "I owe you a $nnn refund (same number quoted on 10/28) No refund has been received. Not only that, in his response on January 9, 2017 to my BBB NH complaint, he claims that he owes me no money at all. I believe this to be his intention all along.

In several statements JL claims to have saved us money. We paid his asking price for the mobile home and never asked to negotiate the price. Of course we thought it was a good deal; why else would we have contacted him? Should we have said, "Wait a minute, I think I should pay more for this mobile home. Why don't you charge us an extra $2,000?" In addition, the fees we paid the sub-contractors for utilities hook-ups were much more than he claims, and irrelevant, as he was no longer involved in the project. The first electrician quit because he never worked on mobile homes before. Had to get a second electrician. The first plumber came back twice and still failed inspection; he would not come back a third time. The second plumber also needed to come back twice before we passed inspection. Many of the materials did not pass code, since the unit was built as temporary housing. We had to pay quite a bit to bring the materials up to code.

I would highly discourage anyone from doing business with this contractor/company.