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TGR Major Appliance Service & Repair

Founded 1994 • With Angi since June 2010

TGR Major Appliance Service & Repair provides Winston-Salem and environs with a wide range of affordable, professional appliance repair services, including refrigerator repairs, washing machine repairs, and more. Call or e-mail us today to make an appointment with an experienced appliance repair technician!

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.9

(6) Verified Reviews

Showing 1-6 of 6 reviews
Walter L.
5.0
07/01/2015
Look no further!!!!!!!! TGR is the place to call for repairs that I have found to be spot on and reasonably priced too. Our first repair was a Maytag washer that was fixed within a day, with the part on the truck and for less than I was expecting. Recently our Kenmore microwave door would not close and that was a spring that I reattached after a call to TGR. So that's 2 different types of appliances made by 2 different companies. There is no substitute for a local guy who owns his own company, is good at what he does, AND takes pride in both his work and reputation!
Description of Work
Tim returned my call and diagnosed our problem over the phone and in this case I was able to fix it myself. Otherwise, Sears service wanted $249 just to come out!
Category
appliance repair
Kevin W.
2.0
03/03/2015
I contacted Tim on Friday afternoon. He said he would come over Saturday morning. Prior to his arrival I did some research on the cause of the suds error which indicated a possible bad pressure sensor or control unit. Upon his arrival I shared that information with him. He performed several operational checks on the washer and then told me to leave it unplugged for an hour to possibly resolve the error. He appeared to be disinterested in the problem and told me he had several other service calls he had to attend to. He called back 5 hours and I told him the error had not cleared. He said he would return on Monday to run diagnostics on the machine. On Monday, he called and said he was going to order a pressure sensor and would come on Tuesday to replace the part. He arrived on Tuesday and opened the washer and took some readings from the washer (the first time he really did any diagnostics). At that time he said he had to go back to the shop to order the part. He returned several hours later with a pressure sensor and did the installation. A subsequent operational check revealed the same error and he removed the replacement part and put the original back in place. He then charged us $80 for the service call and suggested I seek another opinion, or he could come back tomorrow with a control unit for the washer. It appeared he either did not have the knowledge or training to repair the washer. If that was the case, I would have rather him just tell me that up front, as opposed to wasting four days as our dirty laundry continued to grow. At this point, I have decided to call an authorized Whirlpool service technician to repair the washer, which I should have done in the first place. I contacted Tim as he was local and had good reviews and I was looking for a quick resolution to the problem. What I received was a bill for $80, four wasted days waiting while the laundry piled up, and a washing machine that is no closer to being repaired.
Description of Work
Charged me $80 for the service call after attempting to replace one part in a Whirlpool front loading washing machine, which fixed nothing.
Category
appliance repair
Diane R.
5.0
02/16/2015
unknown
Description of Work
Our ice maker had a leak in the water line. Tim responded very promptly. Fixed the problem very quickly. Very neat and clean. Courteous and personable. Reasonably priced. We would call Tim again if we need him.
Category
appliance repair
Gloria W.
5.0
09/01/2014
Prompt response to call; quick switch repair
Description of Work
Washing machine repair
Category
appliance repair
James S.
5.0
02/21/2014
He appeared as promised and installed a new part. The final cost was less than his estimate. My nearly 40-year-old Hotpoint is working just fine again. he also fixed a minor problem I was having with my stove at no charge. I expect the service got was something of a fluke, but Tim is professional and knowledgeable and does what he says. I recommend him highly.
Description of Work
Owner Tim Ramos came very shortly after I called and diagnosed my refrigerator problem as a dead auto defrost timer. He exposed the evaporator coils to melt the ice and left to complete another job nearby, saying he'd be back in an hour.
Category
appliance repair
Rebecca J.
5.0
06/23/2013
TGR Appliance Repair was recommended to me by a friend who had used the company previously. Overall, I have no complaints regarding my experience. It was very difficult to find an appointment time that worked, but once the appointment was made, everything went very smoothly. The problem was diagnosed and repaired within 30 minutes. The cost of the part and the repair was very reasonable, I was very impressed with the work done, and I will certainly call TGR Appliance with any appliance concerns I face in the future. I HIGHLY recommend TGR!
Description of Work
Repaired my broken washing machine.
Category
appliance repair

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Phone

Address

2325 Leight St

Winston Salem, NC 27107

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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

TGR Major Appliance Service & Repair is currently rated 4.9 overall out of 5.

TGR Major Appliance Service & Repair accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express, PayPal

No, TGR Major Appliance Service & Repair does not offer free project estimates.

Yes, TGR Major Appliance Service & Repair offers eco-friendly accreditations.

No, TGR Major Appliance Service & Repair does not offer a senior discount.

Yes, TGR Major Appliance Service & Repair offers emergency services.

Yes, TGR Major Appliance Service & Repair offers warranties.

TGR Major Appliance Service & Repair offers the following services: Appliance Repair, Refrigerator Repair, Oven Repair, Washing Machine Repair, Dryer Repair, Dishwasher Repair