About us
Business highlights
117 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.18 Reviews
Showing 1-8 of 8 reviews
Linda B.
06/2018
moving companies
+ -1 moreThe packers were efficient and friendly. The packing only took one day. The men came to crate a large mirror and a granite dresser top. They worked on the porch and they asked me to sign the invoice when they completed the job. The movers packed the crates on the truck and moved them as planned. When we arrived at the new house we had another moving company bring our things from the storage unit. The marble top was broken into 4 pieces. When I contacted the 3rd party craters and City they told me that neither of them were responsible because we had uncrated the top ourselves. Apparently we were supposed to have them uncrate, but no one informed us of this. Now they have not returned my call to tell me who needs to uncrate the mirror.
Description of Work: Needed to pack our home and move it to TN to a storage unit. They recommended we have a couple of things crated. This was done through a 3rd party.
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$12,000
Response from City Transfer & Storage
Yvonne G.
10/2015
moving companies
+ -1 moreunknown
Description of Work: The men who moved my furniture did a very good job and were very careful; However, my dyson vacuum sweeper has been missing ever since the move happened and even though this company insisted that I bought their insurance, they did not replace the vacuum sweeper. Not only that but the girl they sent out to look at the items needed to be moved charged me for her service as well. This was a hidden fee that I did not know about until after the move. If I had known that her service was not free, I would have used a company who did this complimentary. This girl really socked it to me and she made a lot off this move. I would never trust her again. They also charged me for a truck that they didn't even use because after they brought it to my house the lift on it did not work properly so I was charged for 3 trucks instead of 2. Also, they sent an extra person who hardly lifted a hand, she was a girl and not a strong girl at that. The men did all the lifting and she just stood around. But, I still paid for her. They charged me mint for a wooden crate to store my very delicate, very expensive chandelier in. A little old man arrived with some light wood pieces, he took some card board off of my floor that was being used to protect the hardwood floors and some cardboard boxes that I had bought from U-Haul myself and then he put the sticks and cardboard together in a makeshift way and this is what he put my chandelier in, nothing professional and nothing well made and nothing that could stand a long trip. Then the man tried to stiff me for $450.!!! I was charged for moving boxes that I never used and I was NOT reimbursed for them as I was told by the woman I would be. I told her that I did not need the boxes. The boxes were used and I did not want them. I had new boxes that I bought myself! She stiffed me on the boxes too! I never used not one of their old boxes! My move was absolutely NEXT DOOR! The trip was LESS than 1/4 (less than a quarter of a mile) of a mile! EVEN THOUGH THE MEN WERE NICE I WILL NEVER USE THEIR SERVICES AGAIN. THEY ARE A TOTAL RIPOFF! Even the man in charge of the actual move told me that I had paid way too much for my move but because of the woman who came to my house to evaluate the cost of the move in the very beginning, I never got a penny back! In fact, she made the statement to me that "Oh, thy didn't consider MY FEE! CONSUMERS BE WARE! |
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$3,500
Response from City Transfer & Storage
David R.
05/2015
moving companies
+ -1 moreunknown
Description of Work: An efficient move and subsequent storage.
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Yes, I recommend this pro
$1,500
Maureen P.
04/2015
moving companies
+ -1 moreunknown
Description of Work: Came out and surveyed goods for moving estimate and thoroughly explained the moving process. Packed large items I could not, loaded goods on truck and moved to my new home in another state. Did an excellent job!
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Yes, I recommend this pro
$9,000
Maureen P.
02/2015
moving companies
+ -1 moreunknown
Description of Work: Came out to house to inventory furnishings; explained thoroughly how move would proceed. Movers arrived timely, worked quickly, handled my goods with care.
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Yes, I recommend this pro
$11,000
Richard B.
07/2014
moving companies
+ -1 moreBorden Austin made arrangements with Powell Relocation Services in Michigan to move our household to Winston-Salem. He was always available to answer questions, explained the process and terms, and stayed in contact throughout the move. The crew, Chris, Jim and Zack, did a fantastic job packing our household into the van, offering suggestions for the best way to pack various items. They arrived as scheduled (early actually) and did a great job placing our items in our new place. I highly recommend all the companies and personnel involved!
Description of Work: Moved our household from Lansing Michigan to Winston-Salem North Carolina.
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Yes, I recommend this pro
$6,500
Juanita T.
12/2012
moving companies
+ -1 moreI was having my wood floors refinished beginning 12/04 and needed to remove and store all furniture, etc. during the process. Borden Austin came to my home and provided an estimate of costs. It was agreed that the furniture and the items that I boxed would remain in the enclosed trailer and be securely stored at their location. I was very relieved and pleased with this solution since I have a terraced lot that won't easily accommodate even one pod and I did not want my belongings stored in a container on the street. The moving crew, Anthony and Kory arrived at the agreed upon time. All furniture items were carefully wrapped in quilts and securely taped prior to removal. These guys are obviously professional and knew exactly how to move my belongings in the safest and most efficient manner. They were also polite and courteous. On 12/08 a crew of three, Mike, Kory and Josh arrived promptly at 8:30 am. I couldn't be more pleased with their professionalism, manners and courtesy. Cardboard was placed and taped on the floors of the entry and hall. They efficiently reassembled the bed frame and tables. I had purchased a large living room rug and brought it and another large rug that I had gotten cleaned home the night before their arrival. They cheerfully placed and arranged both rugs. Furniture was carefully replaced as I asked. Cardboard was cut to size and taped, at their own initiative, to the feet of the dining table to protect the new floors. Their care ensured that not a scratch was put on the floors. I never want to go through the process of having my floors redone again. However, these professionals greatly reduced my stress level by providing excellent service at what I consider a reasonable price.
Description of Work: Remove household contents on 11/03/12. Return household contents to same house on 11/08/12.
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Yes, I recommend this pro
$800
Lisa M.
02/2012
moving companies
+ -1 moreWhen City Transfer and Storage moving company moved us, they didn't hook up the washing machine and dryer correctly, and then it caused $37,000 in-water damage. They didn't even take responsibility for their actions.
Description of Work: I used City Transfer and Storage moving company to move from our old house to our new house.
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Response from City Transfer & Storage
Contact information
2895 Ridgewood Park Dr, Winston Salem, NC 27107
www.ctsmoves.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
City Transfer & Storage is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
City Transfer & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, City Transfer & Storage offers free project estimates.
No, City Transfer & Storage does not offer eco-friendly accreditations.
No, City Transfer & Storage does not offer a senior discount.
No, City Transfer & Storage does not offer emergency services.
No, City Transfer & Storage does not offer warranties.
City Transfer & Storage offers the following services: Moving & storage.
Appliance repair.
Contact information
2895 Ridgewood Park Dr, Winston Salem, NC 27107
www.ctsmoves.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
Closed