
Carolina Construction Services
About us
We are driven by quality and customer satisfaction. We are a smaller company so a customer’s complete satisfaction is very important to us. We rely heavily on customer referrals.
Business highlights
Services we offer
Paint inside & out. Custom decks & screen porches. Tile & regrouts. Flooring of all kinds. Cabinets & countertops. Repair sheetrock. Remove popcorn & textured ceilings. Trim work. Install new doors. New & replacement windows installation. Roofing repair. Siding. Remodel bathrooms & kitchens. Sidewalks. Retaining walls. Pergola. Gazebo. Install & stain fencing. Pressure washing.
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
11% | ||
2% | ||
9% | ||
0% |
"[Member Name Removed]thank you it was a pleasure working for you!! I'm glad we were able to squeeze you in at the last minute. Thank again for the opportunity to work on your project!!"
"[Member Name Removed] thank you. You guys are great. Hope house sales very quickly for you."
"There are many false claims made by this person. To shine some light on why my company is no longer working on this project. I am the 3rd or 4th contractor that has worked at this site in less than 1 year. I don't think the job was complete nor had she paid me in full when I decided to cut all ties. I will never allow anyone to talk to me or my crew in the manner she feels is appropriate! I would advise anyone reading this to please look at the 40+ reviews and pictures of our work to see the big picture. Thank you"
THE WORK WAS NEVER STARTED OR COMPLETED! The back and forth went on for several months thus the work was never done! He made several promises of contacting me to schedule the work but I never received a call. I sent the information to the resolution department of Angie's List but didn't get a response. I decided to do this review because I don't know how to get my money back for paying for services we never received. This is the FINAL correspondence between me and the provider below.
Sent from my iPhone
On May 31, 2015, at 11:17 AM, *name removed for prirvacy> wrote:
I waited for the call but it never came, the work was never scheduled. This had been going back and forth for a couple of months, I'm done. Please refund my money, the painting had to be completed this week. I can no longer wait, the painting has been scheduled with another company. I understand you're schedule is busy and harbor no I'll feelings. If you can refund the $200.00 that was paid via Angie's List asap, I will appreciate it. Thanks.
The painter was the most professional painter I have ever encountered and he does a neat and careful job. The den looks perfect, thanks to painter Chris! David came back on the last day of the job to make sure that we were satisfied, which was a nice touch.
"I'm glad you are happy with the job we did. I think it turned out great. I actually gave the Angielist Big Deal price for the entire job. You saved a significant amount from this deal. Thank you for your business and the great review. I look forward to working with again in the future."
"[Member name removed] did not pay the remaining balance of her bill. I will not continue to do business with a customer that refuses to pay for the work they have received. Because of her physical condition we were required to handle the moving of all of her personal items and furniture. I was originally told she had someone to do this for her. At the time we returned the items to their original rooms we were asked to reorganize what was originally a complete wreck. As it turns out we did this for free as she refused to pay us for the extra time. [Member name removed] added multiple items during the job but didn't expect to pay extra for them in the end. I worked with this customer and made multiple trips to salvage and discount sales centers to help her get material at a cheaper price. This cost me time and money. Cheaper material requires more work from us to bring it up to our quality standards. This job did not run very smoothly at all. There was a lot of indecision and changes to materials and/or if she wanted trim in specific rooms. Also on which colors and how she wanted her shadow boxing painted. We agreed to the colors before we started the job but they were changed twice during the job.There is nothing from the original contract or anything that we were paid to do that was not completed. There are several items that [member name removed] asked us to do during the job that we did not do. We discussed that those items would need to be scheduled at a later date. We did not discuss a price or time for those items to be started at all. We as a company are not perfect by any means. Sometimes customers seem to expect or think that we can add or complete extra items for free. We are a small company that prides ourselves on doing things the right way for a fair price. I truly am sorry [member name removed] is not happy with the job we did for her. This is truly a situation of the customer getting the Cadillac and paying for the Pinto!!!"
Their work-crew was one of the most polite and professional I've ever used. They did an outstanding job, were extremely thorough & detailed, fixed all the damage on the walls (I have 4 small children so there was quite a bit), and left my house cleaner when they left than when they arrived. After the work was completed, they took the time to walk the rooms with me to make sure I was satisfied.
My biggest issue with service providers is typically waiting excessive periods of time for a return phone call, then waiting long periods of time before having the service completed. I had neither issue with Carolina Construction. My call was returned immediately, the work completed within a week, & I was very satisfied with the quality of their work .
I would definitely recommend this provider & plan on using them again in the near future.
Licensing
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