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Guaranteed Plumbing

Founded 1996 • With Angi since November 2010

2.0

(1) Verified Reviews

Business Details

Phone Number

Address

2228 Davistown Rd

Wendell, NC 27591

Description

Guaranteed Plumbing offers full service plumbing - sales, service, installation and repairs. We are locally owned and fully licensed and insured in North Carolina. Guaranteed Plumbing is your local Raleigh Plumber. We service all of Wake county and surrounding areas. Our qualified technicians provide honest, dependable workmanship when you need expert plumbing services for your home. We have a solid reputation of exceptional customer service, fast repairs, and affordable plumbing services....

Verified Reviews

A few reviews for this pro...
2.0

07/02/2012


MARY S.

We called on a Friday, and the technician said that yes, his company installed/fixed well pumps. He said he could come out on Saturday but would have to charge us an emergency call whether or not they did any work since it was on the weekend. And he confirmed that if the pump needed to be replaced he could fix it while he was here on Saturday. So we said, yes, come out. He arrived and proceeded to look under the house at the holding tank, looked at the power/fuse box, and he looked under the well cover. But he did not remove the pump or check the wiring. He said that yes, the well pump, wire, and pipe needed to be replaced. He then said he'd check on parts and work up a quote and be in to see us shortly. After about 15 minutes or so, he brought in some prices hand written on a piece of paper. The prices ranged from about $9,000 down to $2,650, depending on the number of years warranty you wanted. The $9,000 was for a 10-year warranty, about $5,000 for a 5-year warranty, etc. We asked about the $2,650 because the last time we had the pump, wire, and pipe replaced the cost had been under $1,000. He said they used this really good piping and a higher quality well pump that would last for a long time...and that using it made the labor higher. We asked several questions, including challenging such a high cost for an extended warranty if the product was so good, and all of his answers were vague and unclear. So we thanked him and paid him the $200....which he had us make out our check to the owner and not the company. We did finally hire someone else from Angie's list, and the problem turned out to be just the wire. The well pump was and is fine. So a mere $250 or so later, our problem was solved. Beware of using this contractor!!!! A good contractor should (1) always be able to answer your questions, and (2) provide a written detailed estimate.

Description of Work
Our water went out Friday morning 6/15, and we believed it to be the well pump.

Category plumbing,wells

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Repiping Services, Gas/Electric/Tankless Water Heaters, Pressure Relief/Reducing Valves, Toilet Repair, Fixture/Faucet Repair,Leaks Traced/Repaired, Clogged Drains/Sinks/Toilets, Underground Water/Drain Piping Installed/Repaired, Anti-Scald Tub/Shower Faucets, Sump Pumps Installed/Serviced, Water Heaters Repaired/Replaced, Well Pump System Installation/Repairs, Septic/Well Inspection Services, Water Lines Installed/Repaired,Trenchless Water Lines, Hose Faucets, Garbage disposals

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Guaranteed Plumbing

    How is Guaranteed Plumbing overall rated?

    Guaranteed Plumbing is currently rated 2 overall out of 5.

    What days are Guaranteed Plumbing open?

    Guaranteed Plumbing is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Guaranteed Plumbing provide

    Guaranteed Plumbing accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

    Does Guaranteed Plumbing offer free estimates?

    Yes, Guaranteed Plumbing offers free project estimates.

    Does Guaranteed Plumbing offer eco-friendly accreditations?

    Yes, Guaranteed Plumbing offers eco-friendly accreditations.

    Does Guaranteed Plumbing offer a senior discount?

    No, Guaranteed Plumbing does not offer a senior discount.

    Does Guaranteed Plumbing offer emergency services?

    Yes, Guaranteed Plumbing offers emergency services.

    Are warranties offered by Guaranteed Plumbing?

    Yes, Guaranteed Plumbing offers warranties.

    What services does Guaranteed Plumbing offer?

    Guaranteed Plumbing offers the following services: Repiping Services, Gas/Electric/Tankless Water Heaters, Pressure Relief/Reducing Valves, Toilet Repair, Fixture/Faucet Repair,Leaks Traced/Repaired, Clogged Drains/Sinks/Toilets, Underground Water/Drain Piping Installed/Repaired, Anti-Scald Tub/Shower Faucets, Sump Pumps Installed/Serviced, Water Heaters Repaired/Replaced, Well Pump System Installation/Repairs, Septic/Well Inspection Services, Water Lines Installed/Repaired,Trenchless Water Lines, Hose Faucets, Garbage disposals