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Founded 1996 • With Angi since November 2010
2228 Davistown Rd
Wendell, NC 27591
07/02/2012
MARY S.
We called on a Friday, and the technician said that yes, his company installed/fixed well pumps. He said he could come out on Saturday but would have to charge us an emergency call whether or not they did any work since it was on the weekend. And he confirmed that if the pump needed to be replaced he could fix it while he was here on Saturday. So we said, yes, come out. He arrived and proceeded to look under the house at the holding tank, looked at the power/fuse box, and he looked under the well cover. But he did not remove the pump or check the wiring. He said that yes, the well pump, wire, and pipe needed to be replaced. He then said he'd check on parts and work up a quote and be in to see us shortly. After about 15 minutes or so, he brought in some prices hand written on a piece of paper. The prices ranged from about $9,000 down to $2,650, depending on the number of years warranty you wanted. The $9,000 was for a 10-year warranty, about $5,000 for a 5-year warranty, etc. We asked about the $2,650 because the last time we had the pump, wire, and pipe replaced the cost had been under $1,000. He said they used this really good piping and a higher quality well pump that would last for a long time...and that using it made the labor higher. We asked several questions, including challenging such a high cost for an extended warranty if the product was so good, and all of his answers were vague and unclear. So we thanked him and paid him the $200....which he had us make out our check to the owner and not the company. We did finally hire someone else from Angie's list, and the problem turned out to be just the wire. The well pump was and is fine. So a mere $250 or so later, our problem was solved. Beware of using this contractor!!!! A good contractor should (1) always be able to answer your questions, and (2) provide a written detailed estimate.
Description of Work
Our water went out Friday morning 6/15, and we believed it to be the well pump.
Category plumbing,wells
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At CK's Plumbing & Backflow, LLC we pride ourselves on providing our customers with reasonable pricing, quality workmanship and professional service on every call. When you work with CK's Plumbing and & Backflow LLC, you know you are getting high quality products and exceptional service facilitated by cutting edge technology. Our technicians use state-of-the-art technology to diagnose and repair existing problems and in all installations.
Since 2008, we have been specializing in plumbing, water heaters, drain cleaning services. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
Repiping Services, Gas/Electric/Tankless Water Heaters, Pressure Relief/Reducing Valves, Toilet Repair, Fixture/Faucet Repair,Leaks Traced/Repaired, Clogged Drains/Sinks/Toilets, Underground Water/Drain Piping Installed/Repaired, Anti-Scald Tub/Shower Faucets, Sump Pumps Installed/Serviced, Water Heaters Repaired/Replaced, Well Pump System Installation/Repairs, Septic/Well Inspection Services, Water Lines Installed/Repaired,Trenchless Water Lines, Hose Faucets, Garbage disposals
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Guaranteed Plumbing is currently rated 2 overall out of 5.
Guaranteed Plumbing is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Guaranteed Plumbing accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa
Yes, Guaranteed Plumbing offers free project estimates.
Yes, Guaranteed Plumbing offers eco-friendly accreditations.
No, Guaranteed Plumbing does not offer a senior discount.
Yes, Guaranteed Plumbing offers emergency services.
Yes, Guaranteed Plumbing offers warranties.
Guaranteed Plumbing offers the following services: Repiping Services, Gas/Electric/Tankless Water Heaters, Pressure Relief/Reducing Valves, Toilet Repair, Fixture/Faucet Repair,Leaks Traced/Repaired, Clogged Drains/Sinks/Toilets, Underground Water/Drain Piping Installed/Repaired, Anti-Scald Tub/Shower Faucets, Sump Pumps Installed/Serviced, Water Heaters Repaired/Replaced, Well Pump System Installation/Repairs, Septic/Well Inspection Services, Water Lines Installed/Repaired,Trenchless Water Lines, Hose Faucets, Garbage disposals