
SERVPRO of North Raleigh & Wake Forest
About us
As a trusted leader in the restoration industry, SERVPRO of North Raleigh & Wake Forest provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.
Business highlights
Services we offer
Water Damage Restoration Fire Damage Restoration Mold Remediation Storm Damage Restoration Cleaning Services Commercial Water Damage Restoration Commercial Fire Damage Restoration Commercial Mold Remediation Commercial Cleaning Services Commercial Storm and Major Events
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
7% | ||
7% | ||
0% | ||
14% |
And the best part is - I received some texts asking for the codes to get into the house from an employee of ServPro that is responsible for putting my house back together. Since I'm normally home all day, I said no. Several items have gone missing, and there's no reason they can't give me a courtesy call if they want in the house. I subsequently received texts from him claiming that they would no longer work on my house outside of normal business hours. Fine.
End of May - I received a phone call from an employee from the office, I don't know who he was, but he claimed that they can't work on my house because I will only let them work on it during normal business hours. I told him this was not true and I have the text history to prove it.
My house is still not finished. The company employees are unresponsive and even when they schedule a date, they don't show up. I'm still living out of a pod partially. I'm told there are other homes in worse shape they are working on. I'm told they are busy. I'm told that they are sorry they don't keep appointments.
I'm sick of the entire ordeal. I wouldn't hire them if they were the only company in the area doing this sort of work.
The staff is uncommunicative, unprofessional, and do poor work, if you can ever get them to do it.
Licensing
State Contractor License Requirements
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