Founded 1991 • With Angi since June 2006
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Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
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Licensed
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Insured
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Verified Reviews
Showing 1-25 of 425 reviews
Lawrence B.
05/20/2023
Horrible company. There was a job I needed done that would take no more than 45 minutes and $50 of parts. The guy came to look and then said he would write up the charge. Then he come back inside from his truck and says it will cost $850!!!!! I ended up doing it myself for the $50 of parts and the 45 minutes. So they wanted $1200/hour. AVOID!!!
Description of Work
simple valve replacement
Category
plumbing
Barry O.
06/07/2020
Called Schwartz on a Sunday morning and Eddie came by about 90 mins later. He was excellent. He was very upfront that there is a standard $200 fee for Sunday work. He took a look at my unit and diagnosed the problem quickly. It just needed to be flushed so that the thermostat could work okay. Highly recommend.
Description of Work
Water Heater had stopped working. The water was not getting heated.
Category
appliance repair, water heater repair
mark H.
04/28/2020
Howard W.
02/25/2020
I called when I had no hot water for shower, and checked in garage at 8 a.m., and found water on the floor and a leak at water heater. I was told that it may be after 5 before they have anyone available, but would call back if sooner. The service technician was here in 15 minutes and repaired the pipe efficiently and quickly. After he left, the pilot light went out and there was no hot water. I called and the boss came out personally and reset the pilot light, within 30 minutes. Every time I deal with these people I am more impressed with their service and their business. I highly recommend Schwartz Plumbing and thank them for the work they do and their decency in providing a service when needed.
Description of Work
Repair of broken pipe on hot water heater output.
Category
plumbing
Linda H.
02/23/2020
Earl did an excellent job. He kept us completely informed throughout the whole process. Very good customer service from beginning to end. We have used Schwartz Plumbing for other jobs and have always been very pleased.
Description of Work
Kitchen drain was completely clogged. House is 50+ years old with galvanized pipes. Bypassed old pipes with new PVC and rerouted to completely take care of the problem.
Category
plumbing
Robert B.
09/02/2019
Linda H.
07/31/2019
We were very pleased with the prompt service and professionalism. Brian explained the situation and gave us options for the fix. We have used their service before so we are repeat satisfied customers. We would recommend them to friends and family.
Description of Work
Replaced the flush value in the toilet tank.
Category
plumbing
Julie P.
02/01/2019
Stuart the owner personally came out and assessed the problem and provided a written estimate. He was true to his word and honored the price. A guarantee was provided for the work. The guys worked very hard to minimize damage to the landscape. Stuart is very personable and his plumbers were very professional. I would definitely use this company again. Stuart is an honest man and hires honest hardworking people.
Description of Work
Water line replacement due to a rupture line caused by a tree root.
Category
plumbing, drain pipe
Ketan S.
06/04/2018
I hired Schwartz plumbing to replace three toilets with a pressure assist toilets. They replaced it will toilets that sit too high, not comfortable at all. They broke tiles around one of the toilets and din't tell me and I found out after they left. They did not add the bidet back on that was on the previous toilet. They did not replace the $2 cut-off valve, which would be normal and demanded $150 to replace it. The guy was rude and acted as if they were doing me a favor, not providing services they were hired and work paid to perform.
Description of Work
They changed 3 toilets in my house, they left me with a mess.
Category
plumbing
Service Provider Response
I'm sorry the home owner feels this way. Please let me respond with out exaggerations. The home owner picked out the toilets per our recommendations. The tiles were loose and not grouted under the bowl of one of the original toilets. The base of the new toilet was smaller and exposed the loose tiles we took photos as well. The homeowner told us that the bidet valve was leaking prior to us doing the job. The homeowner also stated that this item was purchased online. We called our wholesalers that we deal with and no one could find the parts so we left it disconnected .We replaced the escutcheons as discussed in the initial phone conversation . The homeowner then asked us to replace the stops on the toilets which by the way is NOT a 2 dollar part . We would have been glad to do the extra work but he wanted it for free and was not willing to pay for the extra labor and parts. The stop replacements would have entailed the water being shut off to the home and draining the house down, remove the stop, hoping there is enough pipe sticking out of the wall to do so and turn water back on and remove air from all fixtures in the home. This takes a good hour of time to do and it is our position that the homeowner was trying to get something for nothing. The technicians called in during the job and stated this was not going to go well, as the home owner was extremely difficult to deal with. Replacing the stop was NOT part of the job in question.We try to work well with everyone but sometimes it does not work out. The homeowner asked us to quote him on a 50 gallon direct vent natural gas heater and said he would call back to have us do it but we never heard back. Regards, Stuart SchwartzJoe S.
01/29/2018
Tech that came out (James) went above and beyond to take care of us. He spent a good amount of time diagnosing the problem. He tried the least expensive options first and kept us informed as he worked. The easy fixes didn't help. He took the time to explain (in whatever level of detail we wanted) what was wrong. He told us that the unit's internal pump was broken. He checked around for replacement pumps but unfortunately there were none available in the short run. Finally, he talked it over with us to see how we wanted to proceed. We asked what our options were especially given the date and how close it was to Christmas. He gave us our options and what we could expect concerning the timing. Given our current unit was 8 or 9 years old we specifically asked if getting an entirely new unit was possible. We understood it would be expensive. We just wanted hot water before Christmas! The tech (James) gave us a quote for both options. He made sure we knew that replacing the pump would be much less expensive but that ordering the pump would take two or three days. We asked if a new unit was available. He checked the stock, saw it was in stock, and confirmed that he could install a new unit the next day. (Again, he reminded us that it would be significantly more expensive to replace the unit but we just wanted hot water ASAP.) The tech (James) installed the new unit the next day and by the end of the day we had hot water!! Overall, I think this was the best experience we've ever had with this type of problem. I would use Schwartz Plumbing again with hesitation.
Description of Work
Broken instant hot water heater! The Thursday before Christmas our hot water broke! Relatives were coming into town for the holidays and we were frantic! I called many plumbers. One came out and looked the unit over but they and the other plumbers told us flatly there was nothing they could do until after the holidays. Schwartz was the only one that came out, spent time examining the unit, gave us a probable diagnose of the problem, and offered us a glimmer of hope (of hot water before Christmas).
Category
plumbing, water heater repair
Laura I.
01/11/2018
Schwartz was recommended to me by a friend. I called them and was told they couldn't come today and they were full tomorrow. The woman I spoke with just left if there ... as though there were no further options she could give me. I thanked her and told her I would find someone else and she was fine with that. I called another plumber that was recommended by another friend and they are coming out today.
Description of Work
I had a clogged toilet.
Category
plumbing
Service Provider Response
I'm sorry Ms. [Member Name Removed] was disappointed. We were still trying to catch up on calls due to the freezing weather from the days before. At least we were honest and told her we were unable to get there in a timely manner. I really do not see why we deserved an F on Angies list. Regards, Stuart SchwartzDavid S.
12/04/2017
Don't bother reaching out to them via Angie's List! They failed to respond!!! Very discouraging.
Description of Work
Needed new water heater.
Category
water heater repair
Service Provider Response
Mr. [Member Name Removed], I am sorry you didn't get a response. We are alerted via E-mail when we have a service request. I went through our Emails for the date in question and I do not see an alert from Angies list. If this was an emergency we recommend calling our office directly as we are not always available to respond immediately . Regards, Stuart SchwartzWilliam B.
11/20/2017
Very well. Pleased with the results.
Description of Work
Prior owner had added a "T" in the water line to the house after the water meter. However, that pipe way just laying in grass when the lawn service mowed the first time. The mow resulted in a VERY clean underside of the mower... The lanscaping dude turned off the water to the house, and then Monday the plumber arrived. Took about 1 hour to straighten out the mess.
Category
plumbing
Maria H.
09/20/2017
Aleece H.
09/14/2017
Aleece H.
09/14/2017
Linda & Paul B.
08/10/2017
Mary M.
07/22/2017
Matt P.
07/21/2017
Michael B.
07/14/2017
The set screw on the old shower handle was rusted and required him to saw off the old valve. He installed shower handle trim kit, valve cartridge and shower head using a new shower plumbing kit that I provided. For the time taken, his charge was reasonable.
Description of Work
Replaced a leaking shower valve.
Category
plumbing
Kelly H.
06/29/2017
The plumber arrived on time and was very professional. He explained what was entailed and told me how much it would cost. He performed the work and cleaned up after himself. He stayed to answer all my questions and remained with me to make sure the water pressure improved. I would hire this company again. Very happy with the work.
Description of Work
Had to get our PRV (pressure regulation valve) replaced
Category
plumbing
Neena F.
06/23/2017
Harry M.
06/21/2017
Pedro did an amazing job capping the pipes. I scheduled Matt for the toilet; he didn't have time to do the faucets so they sent Alex the same day. Not cheap but EXCELLENT. Will definitely use them again...
Description of Work
I needed water lines capped for a bathroom renovation. I also needed a toilet installed and two vanity faucets replaced.
Category
plumbing
Roy C.
06/17/2017
It was a couple of hours. I watched and listened to what he was doing and walked away thinking I got my money's worth. Given my copay and deductible, it was well worth not hurting myself underneath the bathroom sink. They also replaced four stops or cut off valves under the bathroom sink and one on each toilet on upstairs. I was going to have them reset the toilet but it turned out he did reset the bowl but the tank was cracked. Which was a problem we had with it in the beginning so we couldn't reset the entire toilet. But anyhow, he reset a toilet bowl. He did a fine job on that.
Description of Work
They replaced a faucet in the bathroom sink
Category
plumbing
Phone
Address
1129 Corporation Pkwy Ste 161
Raleigh, NC 27610
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