Founded 1991 • With Angi since June 2006
Service Provider ResponseI'm sorry the home owner feels this way. Please let me respond with out exaggerations. The home owner picked out the toilets per our recommendations. The tiles were loose and not grouted under the bowl of one of the original toilets. The base of the new toilet was smaller and exposed the loose tiles we took photos as well. The homeowner told us that the bidet valve was leaking prior to us doing the job. The homeowner also stated that this item was purchased online. We called our wholesalers that we deal with and no one could find the parts so we left it disconnected .We replaced the escutcheons as discussed in the initial phone conversation . The homeowner then asked us to replace the stops on the toilets which by the way is NOT a 2 dollar part . We would have been glad to do the extra work but he wanted it for free and was not willing to pay for the extra labor and parts. The stop replacements would have entailed the water being shut off to the home and draining the house down, remove the stop, hoping there is enough pipe sticking out of the wall to do so and turn water back on and remove air from all fixtures in the home. This takes a good hour of time to do and it is our position that the homeowner was trying to get something for nothing. The technicians called in during the job and stated this was not going to go well, as the home owner was extremely difficult to deal with. Replacing the stop was NOT part of the job in question.We try to work well with everyone but sometimes it does not work out. The homeowner asked us to quote him on a 50 gallon direct vent natural gas heater and said he would call back to have us do it but we never heard back. Regards, Stuart Schwartz
Service Provider ResponseI'm sorry Ms. [Member Name Removed] was disappointed. We were still trying to catch up on calls due to the freezing weather from the days before. At least we were honest and told her we were unable to get there in a timely manner. I really do not see why we deserved an F on Angies list. Regards, Stuart Schwartz
Service Provider ResponseMr. [Member Name Removed], I am sorry you didn't get a response. We are alerted via E-mail when we have a service request. I went through our Emails for the date in question and I do not see an alert from Angies list. If this was an emergency we recommend calling our office directly as we are not always available to respond immediately . Regards, Stuart Schwartz
Schwartz Plumbing Company is currently rated 4.7 overall out of 5.
Schwartz Plumbing Company is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Schwartz Plumbing Company accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Yes, Schwartz Plumbing Company offers free project estimates.
No, Schwartz Plumbing Company does not offer eco-friendly accreditations.
Yes, Schwartz Plumbing Company offers emergency services.
Yes, Schwartz Plumbing Company offers warranties.
Schwartz Plumbing Company offers the following services: Plumbing. Drain Services. Sewers. Waterlines. Water Heaters.Sewer pipe bursting ( no excavation of yard) to replace and trenchless waterline replacement. We do remodeling of kitchens and bathrooms and whole house remodeling. Perform commercial plumbing services and upfit.
Roofing. Wallpapering & Wallpaper Removal.
Serving the Triangle area since 1992 Licensed and Insured. Residential and Commercial. Lowest Price Guaranteed. Interior and Exterior Systems. Lifetime Warranty FREE ESTIMATES
2022 Super Service Award
Maestro Wallpaper and Painting is locally owned and operated out of Cary, NC. We provide all types of home renovation and painting services and we have over 20 years of experience. We are experts that treat your home with the care it deserves. Please give us a call or click for an estimate!
2022 Super Service Award
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