Precise Pest Control
About us
Additional address - 1100 W Cambridge Cir Dr, Ste 900 Kansas City, KS 66103. Additional phone - (913) 871-6896. Ask for details about financing.
Business highlights
15 years of experience
Services we offer
Pest control, attic, crack & crevice, crawlspace & garage., dewebbing, granulation, innerwall dusting, powerspray, wall injection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.613 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 54% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 31% |
Showing 1-13 of 13 reviews
Shirali P.
Mar 2017
THINK VERY HARD BEFORE USING THIS COMPANY!!!! I filed a complaint against Precise Pest control in 2014 as I had termites and $2100 worth of damage which is documented on Angie's list. While they never agreed to cover any damage, they did agree to refund any money I spent with them and cancel the contract. THEY NEVER did refund the money and did terminate services. Today, 3 years later I have received a call that says they reported me to collections. Please think very carefully about using this fraudulent company.
David A.
Sep 2016
They did what they said they would do, and came back when I had a complaint .
Bill H.
Aug 2016
Showed up and did not get out of his truck, took off about 10 seconds later. prior to that he was here for 5 minutes maybe pushing it to 10 minutes. Received an invoice a month later wanting the quarterly fee of $120 dollars. Called Precise and of course had to leave a message. They called back after discussing this issue which they did not say didn't happen however offered to come out an apply again. hmmmm isn't that part of the service anyway?
Billy J.
Jan 2016
unknown
Response from Precise Pest Control
"[Member Name Removed], I have read your review and I do apologize that this issue has come back up for you. I know we discussed this information on August 25 of 2015 and came to a reasonable decision that you agreed on. You were discounted down to a $75 initial and a $105 quarterly every three months per the agreement you signed originally. We decided to waive that agreement after those two treatments because you felt misled into signing the contract. I once again apologize for any inconvenience and wish you the best for all future pest services. Chris Magallanez Branch Manager Precise Pest Control"
Barbara W.
Oct 2015
unknown
Response from Precise Pest Control
"[Member Name Removed], Thank you for reviewing our company! I would like to see all A's in every category but I do understand and appreciate your honesty. Your feedback will help us continue to grow in the right direction. I want you and every one who reads this review to know that we are working hard to make all future experiences an A rating in every category. Chris M. Branch Manager Precise Pest Control"
Gretchen H.
Jul 2015
unknown
Response from Precise Pest Control
"Thank you for taking the time to give an honest review of our company and I'm happy to see that you are pleased with our service. I will reiterate to our staff on how to approach our future customers and I'm sorry for any inconvenience we caused you during your sign up with us. If you have any questions or concerns please feel free to give us a call. Chris M. Branch Manager Precise Pest Control"
Shirali P.
Aug 2014
BUYER BEWARE!! Read the fine print and question the door to door salesperson. There is no 100% guarantee and they only reimburse what you pay them if you do have damage to your home.
Within 1 year of service, we have termites.
On June 29, 2013, we switched from out current service to Precise Pest control as a door to door sales team approached us with better, safer and guaranteed service. We signed up for 2 separate services with Precise, - termite and pest service. Precise charged us a setup fee, inspected the home area, installed termite monitors and performed quarterly inspections of the stations for the 1 year we have had their service.
After a year, we have seen increase pests in the home and have decided to go back to our original pest service. In doing so, we have discovered that we have termite damage to our home. When I contacted Precise, they are stating that they do not guarantee termite service and offer this service as a comfort to home owners. They referred me to the fine print in my contract. It is important to note that this is not what we were told at sign up and in reading their website, it is also not stated anywhere...if anything all they say is 100% guarantee for everything. Furthermore, if this is a side service they offer, why do they charge a set-up fee and a quarterly inspection fee - what are they inspecting for?
Within 1 year of service, we have termites.
On June 29, 2013, we switched from out current service to Precise Pest control as a door to door sales team approached us with better, safer and guaranteed service. We signed up for 2 separate services with Precise, - termite and pest service. Precise charged us a setup fee, inspected the home area, installed termite monitors and performed quarterly inspections of the stations for the 1 year we have had their service.
After a year, we have seen increase pests in the home and have decided to go back to our original pest service. In doing so, we have discovered that we have termite damage to our home. When I contacted Precise, they are stating that they do not guarantee termite service and offer this service as a comfort to home owners. They referred me to the fine print in my contract. It is important to note that this is not what we were told at sign up and in reading their website, it is also not stated anywhere...if anything all they say is 100% guarantee for everything. Furthermore, if this is a side service they offer, why do they charge a set-up fee and a quarterly inspection fee - what are they inspecting for?
Response from Precise Pest Control
"[member name removed], I do understand your frustration and would like to not only resolve your issues but also answer any questions you may have regarding our services. You are correct that on 6/29/13 you switched to our company and signed up for our Pest Control Program and our Termite Detection Program. For your Termite Detection Program we charged a monitor install fee and a fee for monitoring services. The monitoring service charge covers us going out to your home and checking our monitors for termite activity. It does not cover termite inspections of your actual home. As stated on the agreement, "No inspection of the structure for the presence of visible evidence of subterranean termites was or will be performed by Precise Pest Control". This is a simple monitoring service that is put in place to help detect termite activity. We offer it to any customers who would like to have something in place to help detect termite activity versus not having anything at all. As our agreement states, "A credit equal to one year of this agreement's detection fees or the amount paid up to the time of detection not to exceed the value of a full year worth of detection services will be given to the homeowner to offset the cost of the Termite Service Agreement". I will be more than happy to honor our agreement as it was signed. I'm sorry for any inconvenience this has caused you. Thank you for your time. Chris Magallanez Branch Manager Precise Pest Control"
Gayle M.
Apr 2014
They did a good job - haven't seen any bugs.
Response from Precise Pest Control
"I'm so glad that you are happy with our services and that you aren't having any bug issues. Thank you for spending time to let everyone else know as well. If you ever have any concerns or questions please feel free to contact us. Thank you for choosing Precise! Chris M. Branch Manager Precise Pest Control"
Diane S.
Sep 2013
Very flexible, easy to work with and understanding they have come out to treat our home very kind and good about coming out to our home in our timely manner.
Response from Precise Pest Control
"[member name removed], Thank you so much for the time you took to post a review for us. I'm so happy to hear that we are meeting your needs on all levels of service. If you ever have any questions or issues please feel free to contact us. Thank you for being a Precise customer! Chris M. Branch Manager Precise Pest Control"
David B.
May 2013
The salesman approached my husband last week. We happened to be looking for someone new to take care of our normal pest control since we had problems getting responses from our old provider. My husband is a bargainer and was able to talk him into what he considered a fair price for the normal pest control as well as taking care of a termite problem that we thought was very small. When the technician initially came to treat the house and install termite monitoring stations we were out of town. When we returned, my husband was not happy with the placement of the stations, so the technician came out the next time we were home during business hours that week. He also came inside to spray the spot we had seen swarming termites. After further investigation, the technician was uncomfortable with spraying just that spot since it seemed that some minor damage had already been done. He talked to his supervisor over the phone and they both recommended that we called someone licensed in termite foundation work. That was definitely in our best interests since the termite company was able to show us multiple paths that the termites were taking to get into our walls. Thankfully, the problem is a new one so not much damage has been done. We are getting the full house treated and Precise agreed to take off the termite monitoring fee since we no longer need that with the whole house treatment. Precise was honest in their dealings with us which is very refreshing in today's market. Thank you Chris and the rest of the Precise team that worked with us!
Response from Precise Pest Control
"I'm so happy to hear that everything has been more than satisfactory with your service and that the termite problem was caught early enough to prevent any major structural damage. Integrity is essential for Precise Pest Control to not only grow as a company but to gain trust with all of our customers which results in better service and an overall better experience. Thank you for sharing your Precise experience! Chris Magallanez Branch Manager Precise Pest Control"
Jeff B.
May 2013
Initially signed our contract for a house we were renting and the owners pest treatment company was terrible. We treated the place and specifically asked about contract transferability - they were more than happy to work with us and even gave us the initial, more thorough treatment again on our house that we purchased. Since then they have come out for the scheduled quarterly treatments and our contract just ran out so I called back to inquire about service options. They were very good - the price offered was competitive and they required no contract and have very flexible terms for treatments and options available. We have not had an issue on the house since we moved in and when we moved in the house was in need of a lot of general maintenance as it was a short sale. Precise has been very good about any follow up service and being available for treatments. We have retained their services and would recommend them - we don't and quot;needand quot; them but that's because their service works and the maintenance plan is worth keeping as they have very flexible terms.
Response from Precise Pest Control
"[member name removed], I wanted to start off by thanking you for working with us to get that initial issue resolved. I'm glad to hear that our service and staff have met your expectations and that you have retained your service with us. If there is anything else we can do for you, please feel free to let us know. Thank you for choosing Precise Pest Control! Chris Magallanez Branch Manager Precise Pest Control"
Loretta C.
Jan 2013
The technician arrived on time (called a few minutes before arriving within a pre-scheduled time). Tech is very polite and thorough, and treated the problem areas (basement and garage). Fee is competitive but the service is superior. Spider webs were removed from eaves, fixtures, and exterior windowsills.
Response from Precise Pest Control
"(member name removed), Thank you for taking time to review our services and our staff. I'm so thrilled to hear that not only do you enjoy your technician experiences but that you also receive a superior service. If we are not up to those same standards every service, please feel free to let me know. Thank you for choosing Precise Pest Control! Chris Magallanez Branch Manager Precise Pest Control"
Jerry T.
Sep 2012
They seem to do a good job and it cuts down on all the insects in the area.
Response from Precise Pest Control
"[member name removed], I wanted to thank you for taking time out of your day to review and post your Precise experience. I'm happy to hear that our services are up to your standards and that your pest issues have been and continue to be resolved. Thank you for choosing Precise Pest Control! Chris Magallanez Branch Manager Precise Pest Control"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Precise Pest Control is currently rated 3.6 overall out of 5.
Precise Pest Control accepts the following forms of payment: CreditCard
Yes, Precise Pest Control offers free project estimates.
No, Precise Pest Control does not offer eco-friendly accreditations.
No, Precise Pest Control does not offer a senior discount.
No, Precise Pest Control does not offer emergency services.
No, Precise Pest Control does not offer warranties.