Hello, we are Carlos and Perla, owner operators of Maid Perfect Housekeeping—serving the Raleigh, Cary, Apex, Chapel Hill, Wake Forest and Triangle area. We know there’s nothing like coming home to a clean and tidy house or apartment. But let’s face it, many of you have busy schedules that don’t leave a whole lot of time for cleaning chores. And frankly, we know some of you would rather do other things with your free time. The challenge, of course, is finding reliable housekeeping help that will do the job the way you want it. Well, we have great news. When we decided to open Maid Perfect Housekeeping two years ago, we made a promise to both ourselves and our clients: "Your home cleaned just the way you like it, at a price no one else can beat." We are also members of the "cleaning for a reason" foundation for people fighting cancer. Ask us how we can help you! Cost is determined by job. Additional E-mail - [email protected]
I purchased a big deal, $150 (original price $300) for up to 4000 sq ft whole house cleaning. Their service for most part is good. The crew of 3 arrived on time and get right to work while I was talking to the head lady. i would appreciate if they had asked me whether to take off their shoes or not, because two of the ladies just track their shoes upstairs (it was a rainy day too!) before I had a chance to ask them to take off their shoes. I had to leave while they clean, but they spent only an hour cleaning my house of 1600 sq ft. Since the deal is for a much larger house, I was hoping they will do a more detail job for my house, but I was wrong. They didn't vacuum under the bed, the excuse was that the vacume cleaner can not reach... Seriously, a professional cleaning company do not have a vacuum that can reach under the bed? They also missed many window sills, I had to pointed them out. They did not pay attention to window blinds and probably didn't move any furniture (I am talking about small furniture) while vacuuming. You can see dirts in crevices (they did't bother to use crevice tools to clean small area) and corners. Some furnitures, kitchen hood, light fixtures were also missed. Bathrooms, however, are nicely cleaned and the kitchen counter appears to be clean. I will probably pay for $100-150 for a cursory clean job like this but not more.
Description of Work: whole house cleaning-vacuum carpet, clean hard wood floors, some window sills, clean bathrooms and kitchen
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
We are sorry that this cleaning service was not completely of your satisfaction. We don't have that many clients that request us to take off our shoes, so we only do this when we are ask to as soon as we enter the house. We spend on this house about 2hrs plus the time that we were taking care of some details with you doing the walk through the house. We are very sorry but we do not vacuum under the bed unless the client ask for this, on the crevices there were dirt stuck to the carpet, and on some of window seals as well and here we had to clean it with a fiber and we do not want to scratch off the paint. We at the beginning of the service talk to our clients to see what their expectation of this service is, so there is no surprises at the end.
Ginger H.
03/2013
5.0
house cleaning
+ -1 more
I purchased the Big Deal for whole house housecleaning. I was contacted the same day I purchased the deal to schedule the date. I purchased a home and wanted to have it cleaned before I moved in. Carlos and his team were polite and professional. Carlos was very friendly. The team did a great and thorough job.
Description of Work: Big Deal: Whole House Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
We thank you for appreciating the service we do, we work hard to keep our clients happy with our cleaning services. We are so pleased that we get tons of happy, and excited customers like you who stay loyal to us and refer their friends and family.
Kristin B.
03/2013
5.0
house cleaning
+ -1 more
I have never had my home cleaned before but with our first baby on the way I decided to splurge and get a cleaning crew to come and really give the house a deep cleaning. The staff at Maid Perfect did a wonderful job! The owner, Carlos came to the house with 4 other team members. They started cleaning the upstairs and then Carlos would come behind them and check their work. My only complaint would be that I felt more time could have been spent in certain areas. They were extremely quick (which can be a good thing), but I also felt that certain rooms just got wiped down instead of completely scrubbed. Overall I had a great experience with them and would definitely use them again!
Description of Work: Carlos and his crew came to the house and cleaned my house from top to bottom. They scrubbed the kitchen floor, dusted the fans, and even wiped down the blinds as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
Thank you so much for this nomination, we are so glad that our services met your expectations. We have trained our crew members to do a good job regardless of the time we can assure you on this. But every comment from our clients can help us improve and do better. We appreciated, and we are thank full.
Laidy G.
03/2013
5.0
house cleaning
+ -1 more
The owner was great, he even recommended me to ask my painters to retouch my kitchen cabinets so that my house would look even prettier, I was so amazed at the difference from when I left to coming back and how much life they brought back to my house. I really loved the work they did in my house. Everyone was so nice and efficient!
Description of Work: Money well spent, the previous owners of my house were not the cleanest people in the world, there were mouse droppings, food still left on the fridge, burnt food in the oven and the bathrooms were equally disastrous. I had bought the house the day before they came in, and the house smelled like wet dog and it was quite depressing. When they arrived they were very cordial and attentive to my requests, I wanted the bathrooms cleaned (I have 2 1/2), and the kitchen for which they charged me $80 as well as $50 extra for the fridge and the oven. Their price was extremely reasonable, specially since my kitchen was such a disaster, also they threw in cleaning the floors in the entrance and the laundry room for free. Once I returned (about 2 hours later) I was pleasantly surprised! My house smelled SO MUCH BETTER, the kitchen and bathrooms were sparkly and I was so happy at how quickly they returned the beauty to my home!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Maid Perfect Housekeeping
No house is an obstacle to Maid Perfect Housekeeping cleaning. We are so thrilled that your are satisfied with our services. We thank you so much for this nomination and we hope we can continue doing more business with you in the near future.
Rachael B.
03/2013
5.0
house cleaning
+ -1 more
Maid Perfect did a fabulous job! The blinds in our new house were very very dirty from the previous owners, and there is not a spot of dust on them now. The crew spent a good amount of time cleaning all of the cabinets in our kitchen and really did a good clean of our new hardwood floors downstairs. We had a lot of work done on the house before we moved in, which created a lot of dust from sanding the hardwoods and painting the walls. Maid Perfect got our house perfectly clean the day before we moved in!
Description of Work: My husband and I just moved into a new house, and we had Maid Perfect come do a whole house cleaning, using a coupon we got off of Angie's list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
When it comes to cleaning your home, we know it’s important to get things right. In fact, we strive to make sure we do the job just the way you want it. Your satisfaction is our # 1 priority. We hope to work with you in the near future. Thank you so much for giving us this nomination, we do appreciate it.
Kim K.
03/2013
3.0
house cleaning
+ -1 more
I was very disappointed with the quality of work that was performed. I was told that the move-in cleaning included cabinets and shelving, along with removal of cobwebs. During my walk through with the lady on site, she also indicated this. However, upon moving into our home this was obviously not the case. Several cabinets and shelves had not been touched at all...evidenced by the fact that we found trash, comic books,and other miscellaneous items ourselves. We ended up spending our first night in the home re-cleaning the entire kitchen cabinets and closets....which is not okay. There were also a good amount of cobwebs present in the home, in closets, doorways and window sills. The owner also told me when I booked the service that he checked on all the jobs, and made sure the job was done well. He was not there from what I found, I was not happy with the quality of the service and will not be able to recommend this company.
Description of Work: Move in Cleaning for 2000 sqft home
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$150
Response from Maid Perfect Housekeeping
We apologize for this experience, we have taken action with our staff members about this issue. We can assure you that you can give us a call to our office to resolve any issues. We thank you for your review this helps us improve our services. We have our team leaders on our stuff and the owners also go to the site to evaluate the job performed, im sorry for this inconvenience and actions have taken to resolve this matter. We appreciate your review, to help us improve our service.
Cliff M.
03/2013
3.0
house cleaning
+ -1 more
Meh. Just moving into a new rental home . The place was empty and reasonably clean when they arrived and it was reasonably clean when they left. The chrome bits were shinier, otherwise, the bathroom walls still had toothpaste spittle and the kitchen cupboards were dusty outside and sticky inside. I wound up having someone else do the job. Move out and clean behind appliances, clean exhaust fan, degrease cupboards, etc. For $80 I got my chrome polished and learned all I need to know about this company and their interpretation of "deep clean."
Description of Work: Supposed to do a "deep claen" of kitchen and baths.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$80
Response from Maid Perfect Housekeeping
We apologize for this experience, we have taken action with our staff members about this issue. We can assure you that you can give us a call to our office to resolve any issues. We thank you for your review this helps us improve our services. We always have our customers 48hrs to let us know about any issues so we can resolve any problem.
Philip R.
02/2013
2.0
house cleaning
+ -1 more
t first I was very happy with maid perfect. I explained that I was planning to buy one of the $79 Deals & Buy Now coupons offered on Angie's List. The emails responses were quick and they were able to get us in that Monday. I told them this would be a fairly easy job since our tenant moved out and didn't clean the kitchen or two bathrooms. My husband met the cleaning team and then we learned that the "deep clean" we had purchased did NOT inlcude cleaning the inside of the oven or fridge. My husband was told he'd have to pay an additional $50 to have those done. He was told it was mentioned on the coupon, which I have read 5 times and did not see anywhere on the coupon and was not told during our emails back and forth. When I read "clean appliances" I believed everything would be included, otherwise it would be a surface clean. The fridge was cleaned well and the stove was pretty good. The cleaning team cleaned one of the metal drip pans on the stove top, but left the other 3 with cooked on food. The bathtubs had residue in them and the baseboards were not cleaned (as promised on the coupon.) I might have given a "B" for this less than perfect work if I didn't feel ripped off by the "bait and switch" tactic. Maid Perfect could have a) managed my expectations on the coupon or b) managed my expectations when corresponding with us by email.
Description of Work: "Deep cleaned" 2 bathrooms and one small kitchen.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$130
Response from Maid Perfect Housekeeping
We apologize for any miscommunication, we do have those services separated from the regular cleaning because not all customers want the inside of the fridge or the stove clean. We apologize for this experience, we have taken action with our staff members about this issue. We can assure you that you can give us a call to our office to resolve any issues. We thank you for your review this helps us improve our services. Thank you for your review this help us fix any issues we might be having.
Steven M.
02/2013
3.0
house cleaning
+ -1 more
The owner and his wife were scheduled to come do an estimate Monday night between 5-7. He called probably around 6:30 and apologized, said they were running late and would be there in 20 minutes if that was still ok. I still didn't think he was late, but I was beginning to wonder where they were, so I appreciated him calling me. They got to the house and started telling me everything they did. Very nice and professional so far. As we go through the house, we get to one room and he says that it looks like a hurricane went through it. I have young children and I have a sense of humor so that was funny to me. But then I felt like he kept harping on the clutter after I told him that the clutter would be taken care of before they came. I am fully aware that he can not do his job well if I have stuff laying all over the place. When we get back downstairs, he starts speaking to his wife in Spanish right of front of me. I find that very unprofessional. He told me he could tell I needed the help and offers me the Angie's List Special for a deep clean and told me it would stand for awhile. I'm not sure if I told him I found him off Angie's List, but I appreciated the offer none the less.
Description of Work: Came out for a cleaning estimate.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Response from Maid Perfect Housekeeping
We are very sorry that you felt that way with them talking in another language, we find some people that think this is unprofessional and others don't. Thank you for your time and we hope we can change your mind in the near future.
Barbara L M.
01/2013
2.0
apartments, house cleaning
+ 0 more
The business owner, his wife and two female helpers cleaned upstairs first, and I didn't notice what the helpers did because I was in the bedroom with Mr. and Mrs. and yelled "STOP" when I saw him attacking the ceiling edges with a tool that was literally scraping off particles of the popcorn ceiling. After they finished upstairs, they wen't downstairs and sort of cleaned the laundry room and a larger, all-purpose carpeted room. I did not go down, but my daughter did, and said that she had to finish cleaning the laundry room. Also, the two female helpers stopped to chat and the owner scolded them. She said they looked very frightened of him.
Description of Work: Very disappointing
Rating Category
Rating out of 5
$140
Response from Maid Perfect Housekeeping
We do clean the ceilings and remove any cobwebs but if we by cleaning this accidentally scrap off any of this particles we apologize for this action. We will make sure that this is done in a more careful way with all of our clients. Thank you for letting us know. We also wanted to let you know that we have never mistreated any of our team members therefore am positive that this is a misunderstanding.
Richard B.
01/2013
4.0
house cleaning
+ -1 more
As indicated previously, they were responsive and punctual, however they didn't clean the switch plates on the walls nor pay much attention to the general wood work. As a member of the team stated, we run a wet cloth over it. They did very good work on the ceiling fans. However, they reached them in an unprofessional and unsafe manner in my opinion. They reached the ceiling fans by standing on a piece of our furniture even though I had a step stool for them to use (actually expected a cleaning service to have their own ladders and the like) and i had advised them that they should use it (I am working on my assertiveness, I should have insisted).
Description of Work: Move out cleaning in an empty apartment.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$150
Response from Maid Perfect Housekeeping
We apologize if this work was not properly done, we want our customers to be satisfied with our job and we offer to come back to redo anything that has been missed when we are advise of this. We do carry our own professional latter, so will address this firmly with my staff members so it does not happen again. Thank you,
Lorraine B.
01/2013
5.0
house cleaning
+ -1 more
The large kitchen hood had not been cleaned since I can remember, and they did a great job on it..One bathroom had a shower floor that I have been unable to clean, due to physical limitations, for at least 4 years, and when they were through, the whole shower sparkled. All other work performed was of the same quality. I will be happy to have them again.
Description of Work: Overall kitchen and bathroom cleaning was done, from general appliances to cleaning the floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Maid Perfect Housekeeping
We wanted to take this opportunity to thank you for requesting our services and give the opportunity to work with you. We are so pleased that we get tons of happy, and excited customers like you who stay loyal to us and refer their friends and family. When it comes to cleaning your home, we know it’s important to get things right.
Julie V.
01/2013
5.0
house cleaning
+ -1 more
It went very well. Friendly staff and very accommodating to my requests and my schedule.
Description of Work: I also had then clean some windows...excellent job throughout the house!
Rating Category
Rating out of 5
Yes, I recommend this pro
$230
Response from Maid Perfect Housekeeping
Thank you for your great review, we also wanted to give you our thanks for letting us work with you. We wanted to take this opportunity to thank you for requesting our services and give the opportunity to work with you. We are so pleased that we get tons of happy, and excited customers like you. Your satisfaction is our # 1 priority.
Mary H.
01/2013
5.0
house cleaning
+ -1 more
They were very accommodating. I had very short notice because my daughter was moving and I called and asked if they could come. It was the week before Christmas and they scheduled me 2 days later, which was the day before my daughter’s move. The house was empty, but previously used. They came when they said they would be able to get there, did the job, and it went very smoothly.
Description of Work: I have used Maid Perfect Housekeeping for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
It does not matter if it is holiday season, we try to accommodate as much as possible to clients request. We are glad that the job we performed meets your expectations. Thank you for your review and we hope we can work with you soon.
EDWARD S.
01/2013
1.0
house cleaning
+ -1 more
Not good, I am 100% disabled marine corp nam vet, my wife is stage 4 terminal cancer (10 yrs), it is not easy for us to do much at all, but we could do a better job than what was done, our place looks all right, if not for our disabilities, our place would be spotless. Down stairs is 1740 sq ft it is a entertainment area, with a pool table, theater area, small bar, fridge, all on hardwood fl, then a queen size pull out mattress couch, twin recliner, single recliner, large bedroom, with private bath, on carpet floors. They did downstairs first and I went down wiped my hand on top of the fridge and it was filthy, I showed the man, he went down and cleaned it, he had 3 women with him, also the tables down stairs were all sticky, they completed the job downstairs very fast, upstairs were we live, they went too fast and were not gentle, they did not look like they were experience at all. We were not happy at all, not one bit, I took the 4000 sq ft over the 3000 sq ft so to make sure the whole house would look good, was I wrong, 4 out of the 5 jobs I enlisted from Angie's list were great, this cleaning place doesn't belong on Angie's list. I have other work I need done to my house and I will be looking on Angie's list, thank you for your service Angie.
Description of Work: VERY POOR
Rating Category
Rating out of 5
$150
Response from Maid Perfect Housekeeping
We are so sorry to hear that and We apologize for this experience, We also offer our customers a 48hr satisfaction so we can come back and re do any area we missed in our cleaning services. we have taken action with our staff members about this issue. We can assure you that you can give us a call to our office to resolve any issues. We thank you for your review this helps us improve our services. Thank you for your review this help us fix any issues we might be having.
Linda O.
12/2012
5.0
house cleaning
+ -1 more
Fabulous! They were very professional and exactly met my expectations for an initial cleaning. I immediately contracted for on-going services because they were so awesome!
Description of Work: Maid Perfect performed an overall cleaning of our home and continues to provide bi-weekly services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
We thank you for your consideration and we fell very proud that you are satisfied with our services and that we can continue working with you. We appreciate all your god comments.
Scott W.
12/2012
5.0
house cleaning
+ -1 more
Arrived early and thoroughly cleaned the entire house. Very professional and the cleaning met my expectations.
Description of Work: Total house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
The most important thing for us is the satisfaction of our customers with our services. We thank you for giving us a try and let us show you how we can satisfied your cleaning needs.
Terry D.
12/2012
5.0
house cleaning
+ -1 more
After the initial consultation, the work was scheduled within the week. The work that was performed was very good and exceeded my expectations. Carlos went above and beyond, even returning to the unit after another contractor did not clean up after they worked some plumbing repair. After being offered an additional fee for the return trip, he declined and stated it was not a problem and just wanted to make sure the work was completed to my satisfaction. Needless to say it was a pleasant surprise to see such professionalism. I hope to use Maid Perfect in the future when the need arises.
Description of Work: The cleaning of an 1100 square ft., two bedroom unit was requested and scheduled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
The most important thing for us is the satisfaction of our customers with our services. That’s why we guarantee our services and we can come back within 24-48 hours to fix any little detail that is not done with your satisfaction. We thank you for your nomination and we thank you also for giving us the opportunity to work with you.
Martha Avery C.
12/2012
5.0
house cleaning
+ -1 more
This was our first time having the house professionally cleaned. We did a fair amount of research and eventually decided to try Maid Perfect, using the deal posted on Angie's List. As others have noted, they responded incredibly promptly to my email request and were accommodating in setting up a time to come perform the work. Carlos, Perla and their crew came in, worked efficiently and professionally, literally scouring every inch on the house, including the front porch! I was so impressed with their thoroughness, attentiveness to detail and professionalism throughout my interaction with them. When they were done, our house looked amazing. I couldn't believe the difference and all the little things they did, the large areas and small nooks they attended to. I was so pleased with the work that they did and would recommend them to anyone.
Description of Work: Whole house cleaned from top to bottom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
We try to respond as soon as we can because we know how important is to have your house clean. We thank you for giving us the opportunity to work with you, and we are glad that you are satisfied with the way we work. Every little inch of your house deserves to have all our attention to details. We thank you for your referral to your friends and family.
Danielle B.
12/2012
5.0
house cleaning
+ -1 more
I received an email to schedule the cleaning within a few hours of purchasing the special and responded with a convenient date and time. I soon got a phone confirmation from Perla that they'd arrive between 1p and 3p on Monday. Carlos and two maids arrived promptly at noon, so they were an hour early via some miscommunication. He apologized for the confusion and offered to come back, but being at home with a new baby, I was happy to have them just get to work, which they did, immediately. They started at the rear of the house and worked forward, spending just under three hours cleaning room by room. I was impressed overall. I found a few things that weren't spot-on perfect after they left -- a few shelves and knick-knacks that got missed when dusting, the floor in our small laundry area, the kitchen sink -- but again, some of it had been neglected for quite a while (the dusting in particular!), so I was content with the job done. Carlos also did a couple of little extras, cleaning the back window and sweeping off the front steps. Everyone was professional. Carlos was very personable and accommodating. I'd welcome them back in the future.
Description of Work: I purchased a Angie's List special -- $150 for a complete housecleaning, up to 4,000 square feet. Our home is a 2,000 square foot ranch, and Carlos told me a regular weekly, biweekly or monthly service for our home would actually only be $125/cleaning session, so I overpaid a bit purchasing the special, but to be honest, I was quite behind on our housekeeping and didn't mind paying the cost just to have it done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
First of all thank you for giving us the opportunity to work with you. The first cleaning always requires more work done so it is usually a lit more pricy than regular monthly or weekly cleanings, that is why the price difference. This particular special is actually $300 worth but we have it for 50% discount. In regards to the miscommunication of the arrival time we apologize and also wanted to explain you that because we don’t always know what to expect on every cleaning sometimes we can take less or more time so we always try to estimate on arrival time. Your satisfaction is our number one priority and if our customers notify us of any little details we missed we can come back within 24-48 after our service to get things right. Once again we hope to work with you in the near future.
Ken S.
12/2012
5.0
house cleaning
+ -1 more
Very satisfied with responsiveness and service. We will use them again.
Description of Work: Cleaned whole town house, floors, vacuumed, dusted including blinds. House was done quickly and thoroughly and left smelling great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
We want to thank you for your time giving us your review and for consideration at giving us the opportunity to work with you, and hopefully we can do more services in the near future.
Christina G.
12/2012
5.0
house cleaning
+ -1 more
I should start this by saying that I have contemplated using a house-cleaning service for years, and a recent back injury forced me to take the plunge. I am very particular and detail-oriented when it comes to the cleanliness of my home, and I'm also hesitant to have strangers in my home. I have co-workers who have told me about unpleasant experiences with their own cleaning services over the years, so I did a LOT of research prior to making my choice. I chose Maid Perfect because of their excellent reuptation on Angie's List and in the community. I only wish I'd called them sooner! Carlos and Perla responded to my initial inquiry right away (I think they emailed me within an hour!), and asked me for my preference on the date and time for when they should come out for an estimate - and they said they could do the cleaning that same day if I wanted. I told Perla that I'd be available Monday after 2pm, and that's exactly when my doorbell rang! She was so pleasant and professional, as were the rest of her crew. We did a walk-through where she explained everything that would be cleaned (which was pretty much every surface in my home!), and asked me if I had any special requests. I REALLY appreciated this. I asked if she would mind using my own vacuum cleaner, and she was very accommodating to my other requests. I have a shower with sliding doors that is nearly impossible to clean in the grooves near the floor, and there was about a year's worth of soap scum on the glass. She warned me that the type of glass in my shower can be tricky to look "perfect," but trust me when I say that it came out absolutely spotless! I am usually pretty sensitive to the smell of chemicals, so whatever Perla and her staff used is effective but mild and very pleasant - the house just smells clean! I was working from home today, and I was shocked at how efficient Perla and her staff were. They were thorough, detail-oriented, fast, and QUIET! I had a teleconference while they were cleaning upstairs and there was absolutely no interruption. They deep-cleaned my entire townhouse (3 floors, 3 bedrooms, 3.5 bathrooms, about 2500 square feet with LOTS of surfaces and furniture, not to mention lots of cat fur) in 2.5 hours flat. I felt very comfortable and safe with her staff in my home, because they were so curteous and professional. My cat is usually very skiddish when it comes to stranges, but Perla was a pro and worked quietly in the room my cat was in:) She even brought me a holiday gift - a beautiful candle for my nice clean home! I have decided to schedule a bi-weekly cleaning with her crew for just $115. I am kicking myself for waiting so long to find this company, but am very thankful that I did. If you are like me and have reservations about using a housecleaning service, you can feel confident that Maid Perfect does a great job and they are great people.
Description of Work: I highly recommend Maid Perfect Housekeeping, and want to commend them on an amazing service they performed for me today! Every surface in my house was dusted, literally from ceiling to floor (crown molding, blinds [ALL BLINDS - and I have TONS of windows and glass doors with blinds], floorboards, bannisters, furniture, picture frames, light fixtures, EVERYTHING). All bathrooms were srubbed topped to bottom - sinks, tubs, showers, counters, mirros - and everything is literally sparkling. All trash cans were emptied (they even checked with me to make sure it was OK to empty some in case some items weren't actually trash). All carpets were vacuumed (even under and behind furniture), and the tile and hardwood floors were vacuumed and mopped. My kitchen has never looked so nice! The stainless steel frige/microwave/dishwasher/trash cans are sparkling, the appliances are clean inside and out, the granite is spotless, the sinks are clean and shiny, and even my kitchen furniture and chairs were cleaned. My bed linens were changed and my sofas were thoroughly vacuumed on all sides. They polished my furniture and wet-wiped all cabinets in my bathrooms and kitchen.They folded all blankets and tidied my cat's toys. Everything looks immaculate! I have a cat who contributes a lot of fur all over the house, and it's all been cleaned!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
Thank you for taking us into consideration for your services, you have now discovered what makes us different from other companies. We’ll stay on the job as long as we have to in order to make sure everything is done right. And even the little details everyone ignores or charges extra for are a standard part of our flat rates. We are so pleased that we get tons of happy and excited customers like you who stay loyal to us and refer their friends and family. When it comes to cleaning your home, we know it’s important to get things right. In fact, we strive to make sure we do the job just the way you want it. Every customer has different request and we try to work to comply with them as much as we can, in order to get our customer’s satisfaction and that the service is performed in a perfect way. We perform our job in the same way we wish somebody else could do it for us, and we know our clients are busy people as well and we try not to disturb anyone as we do our service. We thank you so much for your nomination to this page of happiness, it means a lot to us. We appreciate that you giving us the opportunity to continue working with you.
Thomas P.
12/2012
5.0
house cleaning
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Overall, this was a very good value. The cleaning was not spot-perfect, but very good. I think that the things that were missed were minor and given that this was the first professional clean of the house in a long time, I am OK with that. They were responsive to our requests and seemed intent on doing a good job. They were late - at least 30 minutes late, and I had to call to ask where they were. Fortunately, we did not have to go anywhere.
Description of Work: Cleaning of ~3000 sq ft house, including: clean kitchen (stove, microwave, sink, counters, cabinet doors), bathrooms (shower, tub, sinks, toilet, etc), sweep or mop floors, dust blinds & chandelier, and changes sheets on bed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from Maid Perfect Housekeeping
Your satisfaction is our number one priority and we want to address any issues withing 24-48 after our service. Such information can help us see where we are missing some attention to details. We thank you for giving us the opportunity to work with you and hope we can serve you in the near future.
Julie F.
12/2012
5.0
house cleaning
+ -1 more
Very responsive. Able to schedule me in before a major holiday on very short notice. I used an Angie's list coupon: $150 for $300 worth of service. Very professional. I highly recommend them.
Description of Work: They came, they saw, they cleaned! House was thoroughly cleaned, window interiors, baseboards, wipe/dust surfaces, bathrooms, kitchen, floors, carpets, even wiping walls!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid Perfect Housekeeping
Holiday season is very important to us and to our clients, and we try to work with them as much as we can. We are very thankful that you are satisfied with our service and that you are willing to recommend us to friends and family.
amy P.
12/2012
5.0
house cleaning
+ -1 more
The did a great job. It was a chaotic day as we were still installing windows in 2 areas of the home. They managed to work around the mess and clean our home. They worked quickly and thoroughly. I was impressed with the work completed and woudl definitely consider having them come back again.
Description of Work: clean the entire home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Maid Perfect Housekeeping
That is why we are there for you, to make things easier for our customers when it come to having a clean spotless home! We would definitely like to work with you again. Thank you for your great comments.
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Service Categories
House Cleaning
FAQ
Maid Perfect Housekeeping is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Maid Perfect Housekeeping accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa