Maid Perfect Housekeeping

House Cleaning

About us

Hello, we are Carlos and Perla, owner operators of Maid Perfect Housekeeping—serving the Raleigh, Cary, Apex, Chapel Hill, Wake Forest and Triangle area. We know there’s nothing like coming home to a clean and tidy house or apartment. But let’s face it, many of you have busy schedules that don’t leave a whole lot of time for cleaning chores. And frankly, we know some of you would rather do other things with your free time. The challenge, of course, is finding reliable housekeeping help that will do the job the way you want it. Well, we have great news. When we decided to open Maid Perfect Housekeeping two years ago, we made a promise to both ourselves and our clients: "Your home cleaned just the way you like it, at a price no one else can beat." We are also members of the "cleaning for a reason" foundation for people fighting cancer. Ask us how we can help you! Cost is determined by job. Additional E-mail - [email protected]

Business highlights

16 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Room, kitchen, bathroom, bedroom, dust, cobweb removal, picture frames, ceiling fan, lamps, furniture polish, woodwork, shelves, baseboard, wash, floor mop dry wood, tile floors, appliance, cabinets, table, chair, sanitize counter, sink, scrub, sanitize shower, sanitize vanities, toilets, mirror, vacuum carpet & bed made cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

25%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7457 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 201-225 of 457 reviews

Philip C.
12/2013
5.0
house cleaning
  + -1 more
3 associates arrived on time and worked diligently. I didnt see anyone take any breaks and they cleaned, cleaned, cleaned. my wife still hugs me and says thank you for contracting with Maid Perfect. my wife works full time 50 hours a week as i do. Maid perfect has helped improve our quality of life. they have different plans which allow us to choose the service we want. also they are very responsive to phone calls and email which makes it so easy to adjust the schedule.
Description of Work: deep clean of residential home in cary, nc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Perfect Housekeeping
Thank you for an amazing review! We are ever so grateful and more so... enthusiastic to know how our services are benefiting your family greatly. We understand how busy people are these days, and we are here to help, even if it's just a little, by cleaning your home and allowing you more time to spend with your families and doing other things that are equally as important. Thank you so much, we are thrilled to have you as a "regular" at Maid Perfect Housekeeping, and we look forward to a long relationship.

Meryl D.
12/2013
4.0
house cleaning
  + -1 more
I was a little bit disappointed because they didn’t do the greatest job and they also broke a vase of mothers who is deceased. They didn’t tell me so I noticed after they left when I found a little piece of shattered glass. I was more upset that it was broke by accident and they cleaned it up without telling me. I called them about the vase and they never called me back or even apologized. I sent them a picture of the damage and explained that it was a sentimental item to me. I also wasn’t that pleased with the cleaning job in general either. I felt like they rushed through it and it was hard to communicate with them due to a language barrier. I had bought a wax for my flooring and asked them to not clean it, but just spread the wax and that was a mess! They didn’t seem to know how to clean and didn’t seem trained on how to clean either. Overall, I would not hire them.
Description of Work: I purchased a $150 Big Deal for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

$150

Response from Maid Perfect Housekeeping
We thank you for letting us work with you, we apologize for the inconvenience of some of our crew members not speaking english but that is why we have our office staff to help you in anything you need.We also apologize for this experience, we have taken action with our staff members about this issue. We can assure you that you can give us a call to our office to resolve any issues. We are in constant training for them to learn how to do every job that is required at the perfection. We thank you for your review this helps us improve our services and to give oour customers the service they deserve.

kathy D.
12/2013
5.0
house cleaning
  + -1 more
I have had many cleaning people and they always seemed to miss something. This service did a above and beyond cleaning . There were three ladies and they were very professional and did a excellent job. I would highly recommend this company and I will use them again.
Description of Work: Did top to bottom cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Hey there! Thank you so much for your review. We hope that you consider us again for a cleaning in the near future or for for routine/repeated cleanings! We are also very excited that you were satisfied with the detail of our cleaning and with the professionalism of our housekeeping team. And lastly (but not least), we thank you so much for your high recommendation. :)

Josh B.
11/2013
5.0
house cleaning
  + -1 more
He was on time and very professional but we could not agree on a price that worked for both of us as my house was small and a bit outside his service area. He did recommend another person to me who might be able to help though. I really appreciated him coming out so I went ahead and wrote this review. Thanks again!
Description of Work: Carlos came out and gave me an estimate to clean my small 750 sq ft house.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Perfect Housekeeping
Hi there, Thank you for taking the time to write this review. We wish things could have worked out; however, when they don't we will always recommend great people, because we care about what you need as well. We appreciate every response, review, phone cal, etc. that we get.... So thanks again!

Doug F.
11/2013
5.0
house cleaning
  + -1 more
Alma managed communications and had her team on site as agreed. Post inspection reports they did an excellent job.
Description of Work: House cleaning for rental move-in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you for your review! We are so happy to hear that you were satisfied with the cleaning done at your rental home. We hope that you consider us again in the near future, we appreciate your business, and sincerely appreciate your review. Our staff works really hard, so when we get excellent reviews, it brings our teams joy. After all... they are core of our company. Thanks again, and we hope to work with you again!

Pamela R.
11/2013
5.0
house cleaning
  + -1 more
My house looked fabulous yesterday. I have been traveling a lot the last month and have 2 boys, 2 cats, and 1 dog with an occasionally foster dog...my house was in desparate need of a cleaning. They did an amazing job....could not find an animal hair anyway. Actually looking to have them come on a regular basis. Thank you.
Description of Work: Cleaned my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you so much for considering Maid Perfect Housekeeping! We are very excited that you called us back to schedule routine cleanings :) Our teams are excellent and work diligently and with much effort to make your homes shine. We thank you sincerely for you review and look forward to many more cleanings!

Thomas W.
11/2013
5.0
house cleaning
  + -1 more
Alma set up the appointment which was attended by the team of cleaning professionals and the account management team. The cleaning team got busy while the account team took note of any special instructions. They did a superb job. We have signed on as regular customers and continue to be impressed.
Description of Work: The service cleaned EVERYTHING in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you so much for your review, it is very much appreciated. Not only are we super happy knowing that you were pleased with the cleaning, but we are also very excited that you have signed up with us for regular cleanings. We do our best to work together as a team to provide excellent service, from the management team, the office administrator/appointment setter, to our teams..... who are make the magic happen. Thanks again, and we look forward to a long relationship!

elizabeth G.
11/2013
5.0
house cleaning
  + -1 more
Cleaned a house in need! I felt they had allowed 2 hrs. and were rushed to finish my 2 br townhouse. Good job!! I will call them again. Since my home is small I will ask about reducing the price.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you for your review and for considering us to clean your home! It was a pleasure meeting you and speaking with you throughout the process. We are thrilled to hear that you were happy with the cleaning service. We look forward to hearing from you again so that we can schedule your cleaning and/or discuss any questions you may have. We listen to our customers and work with you all to ensure that you are happy and that your recieve the best service possible. Thanks again!

Nathan Z.
10/2013
5.0
house cleaning
  + -1 more
Service was great. The owners of the company showed up to ensure everything was going correctly and that I didn't have any questions. We walked around together to find any specific spots that needed extra attention and they found a couple - not me :) Cleaning crew was great, did a wonderful job and were very quick for how detailed the work was. I recommend!
Description of Work: Cleaned entire house - top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Hello there! Thanks for such an amazing review. Your words are encouraging and we are beyond grateful for being able to offer yourself and others a sense of peace, that walking into a clean home brings. Our teams work really hard, so we love it when customers recognize their work and passion, because they are what make the magic happen. We hope that you consider us for another cleaning in the near future.... or routine cleanings ;)

Dena P.
10/2013
5.0
house cleaning
  + -1 more
After I had placed my web request for a consultation at my home, an appointment was made within a few days. I met with both of the Owners and found them both to be extremely courteous and professional. For the following week, I made an appointment for them to clean my home. Although I had really high expectations, my family and I were completely blown away by the incredible job that they did today. Everything that they said would be done...was and then some! They had actually scrubbed all of the cabinets and wood doors!! I never would have thought it would make such a difference, but it absolutely does!! While my husband and I are neat people, my house has never been this clean. This is definitely something that I can get used to!!! It is obvious to me that their professional workers enjoy what they do...I would definitely recommend them! The quality of their work is exceptional and very reasonably priced.
Description of Work: Three professional house cleaners came to my 2,000sf home and cleaned my home AMAZINGLY!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you! Thank you! Thank you!... For taking the time to write a review, for noticing our passion for what we do, and for giving us the feedback that motivates us to always offer the best service to all of our customers! We have mentioned this to many of our customers, but our detailed service is something we always do each and every time we clean your home. We are so happy to hear that you and your husband were very satisfied and are glad to welcome you to Maid Perfect Housekeeping for routine cleanings! Have an excellent day and thanks again!

Rajnish P.
10/2013
4.0
house cleaning
  + -1 more
Maid Perfect was just what I had expected. It was just what I had purchased and I knew what I was getting in to, so it was a good deal, because they were offering a good deal. Even though they recommended certain other things that needed to be done soon, we declined all those offers. They did a pretty good job. They are expensive. Their deal was definitely worth it, but their regular prices are pretty expensive. I would use them again if they had a deal.
Description of Work: I have used a Big Deal for Maid Perfect Housekeeping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you so much for writing a review! We appreciate your business sincerely as well as your comments on here. We love to offer everyone our special because we want them to be comfortable with their purchase, but so that you may all see what we have to offer. At Maid Perfect Housekeeping, we offer detailed cleanings each and every time. Not just the first time. We have no such thing as a "basic cleaning," therefore, we always offer the best of the best. Thank you for choosing us, and we hope that you consider us again for another cleaning in the future. Again, thank you for taking the time to write a review, as they always help us evolve.

Karin K.
10/2013
1.0
house cleaning
  + -1 more
They did not arrive on time and did not call. I called them an hour later and they. Said they were running late and would be another hour and a half. I cancelled them as my schedule was ruined. It would. Have helped if they would have at least called.
Description of Work: Na

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Response from Maid Perfect Housekeeping
Thank you so much for you review. As always, we appreciate all the feedback we can get, as it is what helps us learn and grow as a business. We apologize sincerely for any inconvenience our arrival time changes and scheduling may have caused for you that day. We always strive to offer the best service and to work around people's schedules as best we can. However, due to the nature of our business, it is impossible for us to offer a specific time and fully commit. The best we can do, is offer time frames. We also offer to give our customers a call at least 30 minutes to 1 hour before arrival so that they are better prepared to receive us. As you may understand, some of the reasons we cannot commit to specific times is because we cannot anticipate the condition of the previous homes. If they need a lot of work, then it may take our team a little more time. Other things are also considered, like distance/travel, and the size of the home. We want to offer all of our customers the best service possible, and if we were to ever offer specific times, then we are probably rushing and not doing something right. That is not what Maid Perfect Housekeeping is about. We want all our customers to be satisfied. We hope you are able to understand. That being said, we are really sorry for any inconvenience and are working on better communication with all of our customers as well as our teams. Thanks again for your review and we sincerely hope that you consider us again for a cleaning in the near future.

Robin F.
10/2013
5.0
house cleaning
  + -1 more
I called the service and asked them to come a little later in the afternoon, No problem, We have mold under the grout in one of the bathrooms. I expected that they would be able to clean it out. I was unhappy that they didn't, and they couldn't speak English well enough to explain things to me so they called the owner. He explained that you have to remove the grout first in order to get to the mold. I have since reported it to the apt complex, which I never would have done if the owner didn't take time to talk to me. I was very happy with their service. They wouldn't leave until I was happy with their work, which I thought was incredibly responsible and dedicated. I would highly recommend them.
Description of Work: cleaned two disgustingly filthy dirty bathrooms, and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Maid Perfect Housekeeping
First, we want to thank you for choosing Maid Perfect Housekeeping to begin with. We are also very happy to know that you were satisfied with our service and hope that you decide to use our services again in the near future. Also, we do hope that your apartment complex was able to resolve the issue with the mold under the grout. Thanks again for taking the time to type up this review, hope you consider us again for another cleaning!

Matthew R.
10/2013
4.0
house cleaning
  + -1 more
They did a nice job of cleaning my friend's house. They were paid in full before they arrived. They were aware that this was a gift. After they were done cleaning, they asked for payment of $25 since they cleaned an extra bathroom. I feel it's obvious, they should of asked her if she wanted the additional bathroom cleaned for an extra fee. She felt obligated to pay them.
Description of Work: I bought this as a gift for a friend. They arrived on time and did a good job of cleaning my friend's house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maid Perfect Housekeeping
Thank you so much for your review. We value what all of our customers have to say and take each and every feedback to heart as tools to grow as a individuals, as well as a business. We are happy to know that you were satisfied with the overall cleaning service and apologize for the miscommunication in regards to the extra bathroom. Since we provided your service (May 2013), we have expanded our efforts internally to enhance our communication amongst our cleaning team, office personnel and our clients, such as yourself. We hope that you do however, consider us again in the near future and allow us to demonstrate our ability as a team to better communicate with each other and yourself.

Michelle L.
10/2013
5.0
house cleaning
  + -1 more
Maid Perfect provided outstanding service. I was happy how they took the time by scrubbing every grim and dirt in my kitchen. My kitchen looked brand new. My granite looked absolutely polished! My stainless steel appliances were gleaming bright! My hardwoods were so polished. After they cleaned my house looked like it was barely lived in! I am absolutely happy with the service and i would recommend them to anyone!
Description of Work: Maid Perfect cleaned my entire house (5000 sq ft with 6 bedrooms and 5 bathrooms) in less than 5 hours! My house had not been properly cleaned since I moved in 5 years ago. They concentrated on areas where cleaning was imperative such as the kitchen and the bathrooms. The owners came with the ladies and directed that what needed to be done. Carlos was very professional, respectful and courteous. He even watered my dying plant because he felt sorry for it! Not only did they clean the bathrooms and kitchen but they also cleaned the inside the windows, blinds, and baseboards and dusted away unreachable cobwebs of my two story foyer. They cleaned square feet of that house which would have taken me 2 days to clean if I had done it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Maid Perfect Housekeeping
Wow! Thank you for such an excellent review and thank you for taking the time to type it up! Our team works really hard to ensure that from the first to the last house of the day, it is treated as it if it was the first visit. What we offer during this special coupon purchase, the first time, and every time we do a cleaning, is the same each and every time. We stray away from offering a "one time deep cleaning" and then after that, merely "touch up cleaning" where not everything is done, like the first time. Rather, we clean the same each and every visit. We are happy that you were satisfied with the work done, that your home looks brand new, and that your plant got watered :) We hope that you consider us for future cleanings and we thank you from the bottom of our hearts for such an inspiring review.

Amy H.
10/2013
5.0
house cleaning
  + -1 more
I have had several cleaning services in the past and this is by far the best. They have a team of housekeepers that come in and clean my house from top to bottom. They do baseboards, doors, blinds, light fixtures and other things that are normally only done during a one time cleaning. Carlos came to the house for the first cleaning and was very professional. Alma has been very good at responding to my questions and my requests for time changes.
Description of Work: They have cleaned my house three times so far and the quality of their work is exceptional. They go over and beyond a normal cleaning. Carlos and Alma are very responsive to me when I reach out to them and do everything in their power to accomodate my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Maid Perfect Housekeeping
Thank you so much for such an outstanding review! It is great to know that you are happy with our services. We strive to provide excellent cleaning services all of the time, and that includes some of the details that most other companies only do on a one time basis (i.e. baseboards, blinds, ceiling fans, etc.). We also work hard on staying in constant communication with not only each other as a team, but also with our customers, so that we ensure that everyone is on the same page. More so.... so that we can organize our schedule to best accommodate yours. Thank you again for the reviews and we look forward to cleaning your home again!

Elizabeth W.
09/2013
5.0
house cleaning
  + -1 more
This is Maid Perfect's second visit to my house and i am very pleased with their work. They have a cleaning checklist which makes expectations clear. They have left every surface clean and fresh.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you so much! Our team works very hard to make sure that we deliver excellent quality each and every time your house is cleaned. Thank you for choosing Maid Perfect Housekeeping and for continuing to use our services. We look forward to a long relationship and thank you for such a kind review.

Yu Y.
09/2013
5.0
house cleaning
  + -1 more
Three ladies came. They worked for 3 hours, and paid attention to details. This is 2nd time I used their service. I would use them again.
Description of Work: Clean 3000 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Hello! Thank you for your review, it is greatly appreciated. We are thrilled that you have used our services more than once, and even more thrilled, that you would use our services again! Just give us a call or send us a message and we will gladly add you to our calendar! Have a wonderful day and thank you so much, from the bottom of our hearts, for choosing Maid Perfect Housekeeping.

Michon G.
09/2013
3.0
house cleaning
  + -1 more
It was okay. They are great people and very nice. They just didn't clean my home as I would like them to. I felt they had a lot of corners when I told them to come back, they came back and fixed it, but just certain things I felt shouldn't have been told twice about like the tub was not cleaned to satisfaction some dusting was not done. There was no additional cost. I would not use them again in the future.
Description of Work: I used Maid Perfect Housekeeping Big Deal purchase in June.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Maid Perfect Housekeeping
Thank you so much for your review. We apologize sincerely for overlooked areas... I can assure you it is not a common attribute of ours. We always try to ensure premium quality, and if something is not up to the standards of our clients, we will do whatever it takes to correct it. That being said, we also strive to work as a team here at Maid Perfect Housekeeping, and as a team, we have to praise excellent work, and we also have to address when errors are maid... in this case, it was overlooking areas that should have not even been missed. We have since reminded our crew, old and new, to look after each other and inspect each others work. Because what one eye fails to see, the other may find. We hope that you will give us another opportunity to redeem ourselves and we thank you for your feedback and honesty.

Sui W.
09/2013
5.0
house cleaning
  + -1 more
I purchased an Angie’s List Big Deal for this service and it was pretty good. I am quite satisfied and have used them twice. I would recommend them.
Description of Work: I used Maid Perfect Housekeeping for basic housecleaning including cleaning my ceiling, wipe my furniture and vacuum my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you so much for taking the time to write a review. We are grateful that you chose Maid Perfect Housekeeping, and we are really happy to know that you are satisfied with our service.... and even more so, that you have used us twice already! Thank you for the recommendation, and we look forward to cleaning your home again in the future!

Mike T.
09/2013
5.0
house cleaning
  + -1 more
Excellent and professional, it took about 3 hours for 3 people and they actually mopped our foyer tiles on their way out the door. Carlos, the owner, came over to introduce himself as his crew were doing the cleaning. We were so impressed we've now signed up for monthly housekeeping with them. Before our appointment, Carlos sent me the following list of what was included, and they did a superb job on everything on the list: -Up to 4 bedrooms (additional bedroom $50 each) -Removal of cobwebs throughout covered cleaning areas -Dusting of furniture -Making any unmade beds -Changing linens (if left on top of bed) -Vacuuming carpeted areas -Sweeping and mopping all hard floor surfaces -Cleaning/dusting of window sills -Dusting of baseboards -Wiping down of front and back of all doors in covered cleaning areas -Dusting of top and bottom of ceiling fan blades (and attached light fixture) -Dusting of blinds -Cleaning and sanitizing up to 2.5 bathrooms (baths, shower, counter, sink, mirror, window sills, blinds, exterior of cabinets, floors, light fixtures) any additional bathroom could be added for an addition $30 per bathroom -Kitchen (counter, sink, window sills, blinds, light fixtures, outside of cabinets, stove stop, inside and outside of microwave, wipe down exterior only of dishwasher, oven and refrigerator, floors)
Description of Work: Cleaned our entire house--this was a special Angie's List introductory price. They cleaned all the floors, every window blind, all bedrooms, all bathrooms, all woodwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you Sir for such kind words! We are not only happy that you were satisfied with your initial cleaning service, but that you were so happy that you have signed up for monthly cleanings. We look forward to our future services, thank you for taking the time to write a review, and thank you so much for choosing Maid Perfect Housekeeping!

Ed Z.
09/2013
5.0
house cleaning
  + -1 more
Carlos and his team are amazing. Though we don't always get Carlos on our jobs, his actual team are great - efficient, quick, yet they don't miss anything. They are incredibly patient; we have two very loud and jumpy dogs that will bark and whine, and they work around them like professionals. Carlos himself is an absolute joy -an honest, hardworking and wonderful man who will do whatever it takes to make your cleaning better. We have had a few times where we've had long nights and had to push back cleanings - he's been happy to oblige. We've had spots missed - he's sent someone back to fix them. He plays with the dogs and talks to us fondly about his family. He's warm and caring and the very epitome of American business. The team itself comes in full uniform and with a marked car. They don't cut corners and they will help with anything - Carlos helped us move a light, for example - within reason. For $165 they clean my 3000-square-feet house top to bottom with a smile. Any problems we have -and there's always going to be problems with cleanings sometimes - are fixed stupidly fast. Overall, if you are using any other cleaning service in Raleigh/Durham, fire them and hire these guys.
Description of Work: Cleaned the house top to bottom. Didn't miss a spot. Dusted shades, cleaned floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Maid Perfect Housekeeping
Wow! Thank you so much for such an inspiring review. We work really hard to make sure that all of our customers homes are super clean. We do take our work very seriously and try to motivate all of our team members as well. Because we can't be there with the teams on all the jobs, we try to be as attentive as possible, and when something is overlooked, we will get to is as soon as possible :) I honestly don't really know how else to follow up with this review, because I am truly speechless and thankful for such kind words. We are more than grateful that you have chosen Maid Perfect Housekeeping, and we look forward to a long term relationship with you!

Michael M.
09/2013
5.0
house cleaning
  + -1 more
Carlos contacted me promptly and I provided possible dates, They did an excellent cleaning job. The only issues is they provided a range of times for arrival and were suppose to call about a half an hour before arrival. They failed to call and arrived an hour before the provided range, fortunately someone was home so there was no issue.
Description of Work: Clean entire townhouse top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you for writing this review. We do apologize for not contacting you an hour in advance and arriving earlier than anticipated, we are continually working on expanding our communication between our teams so that we do call our customers ahead of time (per their request). That being said, we are happy that overall your service was great and that you were happy with your clean home. Thanks again for taking the time to write a review on Maid Perfect Housekeeping and we hope to hear from you again!

Lisa V.
09/2013
5.0
house cleaning
  + -1 more
I called Perfect Maid cleaning service on Sunday afternoon and left a voice message expecting that I would receive a call back on Monday. I was surprised when Carlos called me a few hours later to schedule my cleaning. Carlos was very accommodating and scheduled my cleaning for Tuesday. On Tuesday, Carlos sent me a text message with an ETA for the crew about an hour before the crew was to arrive. Thirty minutes later I received a text message from one of the crew members, Alma, confirming that they would be arriving in about 30 minutes. The crew was very cordial and I gave them a tour of the house. They began working immediately and each person of the crew seemed to have a designated area/task. They were very thorough and efficient. The crew was working for about an hour when the owners of the company, Carlos and Perla, arrived at my house to make sure everything was going smoothly and to provide me with a quote bi-weekly and monthly cleaning service. Although I did not schedule the regular service at this time I did think the quoted prices were very reasonable. Overall, I am very happy with the service and I would recommend Perfect Maid Housekeeping for your personal cleaning needs.
Description of Work: Maid Perfect Housekeeping cleaned my entire house -- 4 bedrooms, 3.5 baths, living room, dining room, kitchen, office and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Good afternoon! We would like to thank you for taking time off your busy day to write us a review. Also, thank you for choosing Maid Perfect Housekeeping to do your initial cleaning. We are happy to know that you were happy with the cleaning. We work hard as a team to ensure that our customers are happy. Our cleanings, as you know, are very thorough, because we know how satisfying it is to come to a clean home after a long busy day. We sincerely hope that you will choose us for cleanings in the near future, and always know that, just like your first experience with the cleaning, that we will respond as quickly as possible to ensure that everyone is on the same page, but more specifically, so that you are informed and happy overall. Again... Thank you for choosing us and we look forward to hearing from you again.

Julie H.
09/2013
5.0
house cleaning
  + -1 more
Wonderful! We've owned our house for about a year now and never had it professionally cleaned. Maid Perfect did an extraordinary job. We couldn't be happier. The owner, Carlos, listened very carefully to everything I asked him about (such as not use fragrance on our carpets, he used pure baking soda instead, which was great!), and I think Edith, Ebalinda, and Veronica cleaned EVERY nook and cranny of the place, they were so detailed. Our house really needed it, my asthma had gotten worse and now I am breathing SO MUCH BETTER without dust anywhere I can see. I feel so lucky to have found Maid Perfect.
Description of Work: Cleaned our 3400 sq ft house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Perfect Housekeeping
Thank you, thank you, thank you! For taking the time to write a review, for giving us such amazing compliments, and mostly... for choosing Maid Perfect Housekeeping! Our team members work really hard to make sure your home is spotless.... and specifically dust free. We understand about allergies... though there's not much we can do about the ones "out there" (trees, plants, etc.), there is no need to have to deal with that inside your home. Sometimes this includes avoid using cleaning products with fragrances. We are happy that you were completely satisfied overall and we hope that you consider us for regular cleanings.

Contact information

7429 acc blvd suite 107, Raleigh, NC 27617

http://www.maidperfecthousekeeping.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Perfect Housekeeping is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Maid Perfect Housekeeping accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Maid Perfect Housekeeping offers free project estimates.
Yes, Maid Perfect Housekeeping offers eco-friendly accreditations.
Yes, Maid Perfect Housekeeping offers a 25% senior discount.
No, Maid Perfect Housekeeping does not offer emergency services.
No, Maid Perfect Housekeeping does not offer warranties.
Maid Perfect Housekeeping offers the following services: Room, kitchen, bathroom, bedroom, dust, cobweb removal, picture frames, ceiling fan, lamps, furniture polish, woodwork, shelves, baseboard, wash, floor mop dry wood, tile floors, appliance, cabinets, table, chair, sanitize counter, sink, scrub, sanitize shower, sanitize vanities, toilets, mirror, vacuum carpet & bed made cleaning.
Ask for details.

Contact information

7429 acc blvd suite 107, Raleigh, NC 27617

http://www.maidperfecthousekeeping.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM