Heritage Kitchen and Bath is a cabinet dealership that focuses on kitchen and bath cabinetry primarily but entertainment centers, wet bars, and other specialty built-ins are also available. Our professional staff has a combination of over 40 years experience in the cabinet business as well as the owners having 20 years in the building and remodeling industry.
Business highlights
30 years of trusted experience
Services we offer
Heritage Kitchen and Bath is primarily a cabinet and countertop supplier. However, with the owners of the company being licensed contractors, we are able to offer the whole remodeling or building package from demolition to moving walls to electrical work and plumbing needs.
Heritage (Mary Ann) provided a quote for purchasing and installing Yorktowne Cabinets. Was very very slow to respond to any questions even after I personally visited her. Then one day sent a note to my wife that they were no longer going to carry this line and we need to contact someone else...no suggestions, no phone numbers, just sorry...can't help. Asked to have the owners (Matt or Dan) call me and they never had the courage to call and/or offer an alternative...DO NOT USE!!!!
Description of Work: In the end....nothing...they decided to not carry the line of cabinets after having quoted us and provided no alternatives or other sources...nothing!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,800
Response from HERITAGE KITCHEN & BATH
[removed member name], we are very sorry that your project and plans were affected by our decision and that this upset you so greatly. At the time your add-ons were quoted, Heritage was in a time of transition. We quoted that product in good faith at the time. As we made plans & began business forecasting for the future of Heritage Kitchen and Bath, management made a decision to terminate our relationship with that particular vendor and our account was closed. Therefore we no longer had access to the product you needed. Unfortunately you and a few others were sent notices informing you of this decision. We did provide the website information for that brand so you and the other customers could get in touch with them to locate the next closest dealer. It is apparent that this decision has caused you great grief and for that we apologize but we did what we felt was best for Heritage at the time. Thank you - Mary Ann Massey
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Service Categories
Kitchen and Bath Remodeling,
Furniture - Sales
FAQ
HERITAGE KITCHEN & BATH is currently rated 4.3 overall out of 5.
Sunday: Closed
Saturday: Closed
HERITAGE KITCHEN & BATH accepts the following forms of payment: Check,MasterCard,Visa
No, HERITAGE KITCHEN & BATH does not offer free project estimates.
No, HERITAGE KITCHEN & BATH does not offer eco-friendly accreditations.
No, HERITAGE KITCHEN & BATH does not offer a senior discount.
No, HERITAGE KITCHEN & BATH does not offer emergency services.
No, HERITAGE KITCHEN & BATH does not offer warranties.
HERITAGE KITCHEN & BATH offers the following services: Heritage Kitchen and Bath is primarily a cabinet and countertop supplier. However, with the owners of the company being licensed contractors, we are able to offer the whole remodeling or building package from demolition to moving walls to electrical work and plumbing needs.