Founded 2001 • With Angi since February 2011
Angi Certified
Service Provider Response
Hi [Member Name Removed] I went back and reviewed the quote which was 10% less then industry standard. And with the additional work you requested it did raise the initial estimate to accommodate your project. I hope that you were able to get your home project taken care. Best regards.Service Provider Response
Mr. [Member Name Removed], You signed off on your job completion after we completed your final scheduled touch up on 7/15 stating the following: "I have reviewed my project with the technician(s) and have found the work and cleanliness to be acceptable and complete." I personally visited your job site on 7/15 and your paint job looked great and at the time you were in agreement. Even after you signed off and had paid in full we still sent the techs out to make an additional touch up at your request free of charge (per the contract is a $99 fee). Unfortunately, when the techs arrived for the additional touch up on Saturday 7/16 you had scrapped the paint off your window trim down to the bare wood and communicated they would need to repair that as well. I did in fact tell the techs not to address these areas you damaged. I did also instruct the people in my organization to block your calls. Why? Because you called over 200 times, even called people unassociated with your project multiple times. You also called the techs and threatened to turn them in for being illegal (although the person you were making threats to is actually a citizen and pregnant). Our business with you has concluded. We have you marked in our system as "Do not do business with this client". We wish you well in your future endeavors. David Roberts, PresidentService Provider Response
Hi [Member Name Removed], As of 8/11 we did do an in person estimate for your project and you accepted our bid. We than conducted the project and you signed off as being satisfied with our work on 8/25. I also know that we were able to connect back in June to complete another project you requested and have since met your needs. My hope is that this review will not reflect the relationship you've experienced with our company as we truly appreciated you. Thank you again for entrusting your home projects to us.Service Provider Response
Thank you for your business!Service Provider Response
Thank you for your kind words!Service Provider Response
Thank you for your kind words!Service Provider Response
Thank you for your kind words!Service Provider Response
Thank you very much for your feedback. Unfortunately different batches of paint and some sheens seldom match well enough to touch up and require the entire section to be painted for proper appearance. Thanks for allowing us to come back out on October 29th to repaint the wall in its entirety to your satisfaction. David Roberts, President Behold The Power of Paint!Service Provider Response
Thank you for your time on the phone. We wanted to again apologize for Douglas not proving an estimate to you in a timely manner. As you can see by our reviews, this is not reflective of our company. We used this as a teaching moment for our team.Service Provider Response
Thank you, Mr. [Member Name Removed]! It was a pleasure serving you!Service Provider Response
Thank you Mr. [Member Name Removed]! It was a pleasure serving you!Service Provider Response
Thank you for your kind words! It was a pleasure serving you!Service Provider Response
Thank you for your kind words! It was a pleasure working with you!Service Provider Response
Thank you for your kind words. It was a pleasure serving you.Health & Safety Measures