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Class-Act Maid Service Inc

Founded 1986 • With Angi since January 2009

Well established , locally owned and operated,Residential and Office Home Cleaning, Janitorial and Maid service providing home and office cleaning services for our customers for over 30 years to the Greater Raleigh , Cary, Apex, and Wake Forest area. Locally owned & operated .Set pricing based on frequency of service with free estimate/review of customer needs.

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.3

(4) Verified Reviews

Showing 1-4 of 4 reviews
Pam F.
5.0
06/08/2017
unknown
Description of Work
.
Category
house cleaning
JUDITH A.
3.0
06/22/2012
I would avoid dealing with these people - unfortunately for their workers.
Description of Work
II used this service for about a year and half - on two occasions when I needed surgery. They charge $75.00 pr visit and I used them semi-weekly. They do very basic stuff and depends on which cleaner they send. I found the owners very difficult to deal with and felt very sorry for their workers who seemed to be afraid to speak up for fear of being fired. The cars they had to use would break down, they were not allowed to have a cell phone - so if something happened, like an accident - which did happen, they could not abandon the company cars to find a telephone. They women were always very polite and were always willing to help - but were afraid to do more if were found out and got into trouble with the couple that run this agency. As much as I miss the ladies who came to my home - I could not continue to support this agency - who never would return my key!!
Category
house cleaning
Katherine W.
4.0
05/24/2012
We called this service to do an estimate on cleaning our home before our move in date. While most other cleaners have a flat or an hourly rate, this provider wanted to do a walk-through of our home to provide an accurate estimate. I appreciated the detail. After we performed the walk through, I received an estimate a day or two later. The price was almost $500, which was significantly more than everyone else I had called. I was still considering this provider and I asked her to send me a detailed estimate of what we were being charged for. She said that she would send it over but I never received it nor did I receive another phone call. She seemed nice but we ended up going with a different provider that did a great job and was much less expensive. Her resistance at giving me a detailed estimate raised a few eyebrows (two, exactly).
Description of Work
Did a walk-through estimate of move-in cleaning
Category
house cleaning

Service Provider Response

We did review this potential clients comments and found that we not only did a personal on site estimate and review for this potential client but we also followed up with this client at work after completion of the estimate .The estimate and information was in fact completely reviewed with her as is our policy at the time we personally met with her and as a result of a FOLLOWUP PHONE CALL TO HER the information she requested was AGAIN submitted to her via fax to a work number she provided to us ..Verification of the forwarded faxed information was reviewed in our office to insure that it was in fact sent to her..We are sorry that the information was not recieved from her work place..As to the estimated charge for homecleaning ,her estimate for home cleaning (including several non standard items) was substantially less than the amount she stated and is currently on file in our office.. Quite possibly in the hustle bustle of moving as this individual was doing ,there was confusion as to who provided which estimates and/or the receipt of information and we are sorry to ever lose any potential business .
Randy M.
5.0
01/10/2012
They do a fantastic job! They’re very thorough, economically-priced, timely, and trustworthy.
Description of Work
They clean our home bi-weekly.
Category
house cleaning

Phone

Address

3688 Capital Blvd

Raleigh, NC 27604

Other Information

Services offered

Residential and commercial cleaning, full window-gutter & carpet weekly, bi-weekly or monthly cleaning.

Services not offered

Cooking, ironing, child care, "live in", pick up & delivery of children or adults.

Payment options

Check

FAQ

Class-Act Maid Service Inc is currently rated 4.3 overall out of 5.

Class-Act Maid Service Inc is open:

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

Class-Act Maid Service Inc accepts the following forms of payment: Check

Yes, Class-Act Maid Service Inc offers free project estimates.

No, Class-Act Maid Service Inc does not offer eco-friendly accreditations.

No, Class-Act Maid Service Inc does not offer a senior discount.

No, Class-Act Maid Service Inc does not offer warranties.

Class-Act Maid Service Inc offers the following services: Residential and commercial cleaning, full window-gutter & carpet weekly, bi-weekly or monthly cleaning.

Cooking, ironing, child care, "live in", pick up & delivery of children or adults.

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