Audio Advice Inc

Update: the owner, Mr. Leon Shaw, contacted me to personally follow up on the speaker mounting issue. He could not have been more friendly and gracious. The issue was taken care of promptly. I appreciate Audio Advice's customer satisfaction driven attitude and I've updated my ratings accordingly.

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As part of our home renovation, we hired Audio Advice to upgrade the electronics throughout the house. We were pleasantly surprised with their professional manner, their knowledgeable staff and their commitment to customer service. Chip, the sales manager who handled our account, provided a proposal based on our needs and budget, scheduled the initial installation and the final installation and was very diligence in his follow up on the progress of our project. The technicians showed up on time, were extremely efficient as they worked and installed all of the wiring and networking flawlessly. Being an older home with plaster walls and unique details of the era presented numerous challenges. Audio Advice was very much up for the task, completing the assignment completely to our satisfaction, on time and on budget. Furthermore, their workers always arrived on time, were respectful of our valuables, and took pride in their work. We have absolutely no complaints. We are very pleased with their work and highly recommend the company.

This was a two day job. The first day they showed up on time and the guys got to work running all the cabling required for the home theater, internet, and alarm system. The next day the team showed up and installed all the components and spent the time showing me how to operate everything. The install was beautiful all wires hidden and out of sight and the simplicity of the control system was just great. Earlier on they had realized that the components cabinet they had selected wasn't going to work in the space. So, they had someone running all over town looking for a solution, which they found and installed keeping the project on schedule.

It was impeccably done, almost beyond what we could hope. The follow-through was amazing. Mel Lewis explained all of the technical aspects very clearly, so that we understood our new system and how to use it.