This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Easy Movers is an AWARD WINNING company providing LOCAL moving in Charlotte, and LONG DISTANCE, and INTERSTATE moves throughout the eastern US. We also offer Storage Facilities, Piano Moves, Packing Services, Supplies and Crating.
Description of Work: I wrote a detailed review about the problems we had but it never posted. Not at all happy with our experience. Lots of damage, move took way too long, supervisor complained the whole time, and they didn't move my piano which I specifically advised I wanted placed upstairs and which is why I had a crew of 5. Charged way more than movers who did the first half of the move and damaged way more property.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$1,500
Laura R.
06/2016
1.0
appliance repair, moving companies, storage units
 + 1 more
unknown
Description of Work: I will attribute my terrible experience to a bad crew hopefully not a bad company. I've moved 7 times in the last 16 years. This is only the second time I've had furniture damaged. | |I am terrible with names but the woman who assisted me on the phone when I called initially was great as was the gentleman who came and did a walk through of my home to give me an estimate. That same gentleman also let me know my front load washer needed appliance bolts to be moved safely. Since my washer/dryer set was new and quite costly I was very appreciative. I didn't have the bolts so I agreed to pay extra for the appliance service. Unfortunately, that is where my good experience ended. | |I paid for 3 men. I really only got 2. The one gentleman looked like he had a terribly rough night (or terrible fun night since his hangover was apparent). Mr. Rough wrapped my 8 table chairs well but that was it. Mr. Rough spent most of the rest of the time in my bathroom (they had to open my windows upstairs the smell was so bad, I wish I was kidding) or watching the one man in charge move things. Mr. Rough wrapped the top but not the bottom of a few pieces and some pieces didn't get wrapped at all (as I learned when they unloaded the truck). Due to poor or no wrapping, my solid cherry Harden bed frame arrived cracked/broken and there was a good sized chunk of the bottom of my Pottery Barn buffet splintered off. I got a "hmmm" when I pointed out the damage to the buffet. I didn't see the damage to the bed frame until later as it was unloaded into the garage along with 95% of the boxes and a few other furniture pieces. Mr. Rough was apparently related to the gentleman in charge. I'm guessing that is how Mr. Rough got his job since based on what observed he didn't deserve to be hired. | |The appliance service was another problem. No appliance man was scheduled. When I called I was told they did not have an appliance person available but it was not a problem. They would stuff a bunch of blankets in it (they do it all the time so I was told). I told them I wasn't okay with that and if they insisted on moving the washer in that manner they would have to send me an email confirming they would pay for a new one if my washer was damaged during shipping. I received a call from an appliance service person about 10 minutes after that phone call. Gee, I must have gotten lucky. | |My move took over 6 hours. Absurd. I moved from a two story townhome into a ranch for this move. I didn't ask them to put the one bed set back together and 60% of the items stayed in the garage. My previous move, into my townhouse, took 5 hours total and that involved collecting items in a third floor storage unit then going to my third floor 1 bedroom rental apartment to gather the rest of my belongings. Gentle Giant was the company I used for my 2 previous moves. They were awesome. I wanted to use them again but they were not available the weekend I could move. Unfortunate for me. | |As I mentioned, I suspect I got a really terrible crew from what may be a good company based on all the Angie's List reviews I read. Still, because of my experience I absolutely will not use them for another move and cannot recommend them.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,100
Response from Easy Movers Inc
Dear Member, Thank you for your candid feedback. "Mr. Rough" is no longer with Easy Movers. We convened a meeting with the other staff members involved and also will use your comments in our "Lessons Learned" session when reviewing your move with our entire staff. Thank you for taking the time to write your concerns in an effort to make these individuals accountable for their actions. We humbly ask that you do not take the actions of these individuals as indicative of a company wide behavior. We have a very hard working, dedicated, diligent and professional crew that strives for perfection on a daily basis. We will however coach our entire staff and point out these pitfalls so that these mistakes are NEVER made again. Thank You So much Don Reid, Owner
WILLIAM H.
06/2016
1.0
moving companies
 + -1 more
unknown
Description of Work: Called once, never returned a call again. We contracted another carrier. Horrible follow up
Rating Category
Rating out of 5
Response from Easy Movers Inc
Dear Member, I am sorry we have no records of you contacting us. Easy Movers Team.
Scott H.
05/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anoop K.
05/2016
5.0
moving companies
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,240
Hubert H.
05/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Standard furniture move. Very professional. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
jeff L.
04/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Cleaned 3 rooms. Exceeded expectations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Elizabeth B.
04/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Great moving company! They showed up when they said they would and did a great job for a great price. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3
Sylvia W.
04/2016
5.0
moving companies, storage units
 + 0 more
unknown
Description of Work: They moved our belongings from our old house to our new house. It took three guys nine hours to move our things. They did a great job wrapping the furniture and making sure none of it got damaged. One guy did have a mishap where the dolly fell into the wall and left some scratches. Other than that it went well. We still have belongings in a storage unit that we need moving so we have Easy Movers set up to help us again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,330
Raymond C.
04/2016
3.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$1,670
WILLIAM C.
03/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Alexandra G.
03/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: They packed my home to transfer the boxed belongings and furniture to our retirement apartment in the same city. Excellent service. They set up in the new quarters and everything arrived in good shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
carly B.
03/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PEARL R.
03/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Don't remember the cost; I was in the hospital and my daughter took care of everything
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa T.
03/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: The logistics coordinator was very knowledgeable and experienced and walked me through the estimate & tips for making sure everything would fit in the truck for one trip. The packers/movers called ahead to let me know when they would arrive & got a 4BR house loaded in one day staying as long as necessary to get it done. They were courteous & professional and spent the time to reassemble furniture and place it where I wanted it at the destination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Karen H.
03/2016
5.0
furniture repair, moving companies
 + 0 more
unknown
Description of Work: Arrived on time. Were very efficient, hard working, and wrapped the furniture well. One minor item was damaged during the move, and a few boxes were crushed because they stacked heavy items on top of lighter items, but significant damage. Crew was polite and friendly. Final cost was almost exactly equal to the estimate. I would use them again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
FRANK P.
02/2016
5.0
moving companies
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,500
Kay D.
02/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary T.
02/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Amazing job as always
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Judith D.
02/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: They moved our entire household belongings from NC to GA. Everything was wrapped well and arrived in excellent condition. They kept careful inventory. The two workers were diligent and strived to please. The price was reasonable. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana B.
02/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Great guys, good workers and reasonable price. I would definitely refer people to them. Already have!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
KERRY K.
01/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: The person I talked to on the phone was very helpful in scheduling this small moving job. The movers showed up precisely on time and were very professional. My furniture was moved perfectly and without scratching the furniture or my floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Leslie G.
01/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: I had interviewed a number of moving companies prior to contacting Easy Mover's. I had been incredibly frustrated with those experiences: a couple of companies did not return my calls, one company was just not listening to what I wanted and one company rescheduled, did not show up and then showed up late. When the representative from Easy Mover's came, he was on time, compassionate, professional and knew his stuff!! From that moment, I was not disappointed with the services provided. There were a couple of minor damages in the move, but those were addressed and resolved punctually. |Their cost was comparable to other companies. We moved from our home of 25 years in Charlotte, NC to a home in the Richmond, VA area. This was a tough move and Easy Mover's made the physical part of the move less stressful. Thank you to the entire team that cared for us during our move!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eddy P.
01/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
NATHAN H.
01/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Excellent job. Mack and Stephen were on time and courteous . They jumped in and finished up very quickly. Very nice men. I would use they again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Delivery Service,
Appliance Repair,
Home and Garage Organization,
Furniture Refinishing and Repair
FAQ
Easy Movers Inc is currently rated 4.6 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Easy Movers Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa