Angie's List is now Angi. Learn more

Citywide Moving Systems Inc

4.6

(231) Verified Reviews

Founded 1994 • With Angi since September 1999

Angi certified badge

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

2722 Chamber Dr

Monroe, NC 28110

Description

Family owned & operated. No of employees-42. Local moves are charged at an hourly rate. Intrastate and interstate moves are charged by the weight of your shipment. Licenses - NCUC 2235, US DOT 859309 & ICC MC 378914. Additional phones - (704)541-8451, (704)799-8993. Ask for Angie's List....

Verified Reviews

4.6

(231) Verified Reviews

Ratings Distribution

5

193

4

7

3

14

2

1

1

16

Rating Details

Price

4.5

Professionalism

4.6

Punctuality

4.7

Quality

4.6

Responsiveness

4.7
Read reviews by category
movers (227)piano movers (25)storage unit (10)
Showing 1-10 of 231 reviews
1.0

09/24/2020

They showed up an hour late. They came in an old loud truck that didn't even have their name on it because they claimed they hadn't had time to paint it yet. They only worked 30 minutes and then took a break to smoke a cigarette. They expressed that the job was "too big" for them and dragged their feet the entire time. They didn't attempt to even protect my furniture and left strap marks on my bel...

DESCRIPTION OF WORK
I hired them to move furniture out of my condo.

CATEGORY moving companies

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/22/2020

SERVICE PROVIDER RESPONSE

Citywide Moving Systems moved Mrs [Member Name Removed] on 09/15/20. A 2/man crew was booked for her job. After the movers arrived at the origin address, Mrs [Member Name Removed] called our office and spoke to Dana, her sales consultant and said the movers indicated they may need more help. Our dispatcher said he would send the first crew that came in out to her job. Mrs [Member Name Removed] was...
3.0

09/02/2020

I thought it went great until I received my bill. When I contacted Joel at Citywide the only question I knew to ask was rather the billing started when the movers left the company or when they arrived at my house. I was told when they arrived at my house. That ended up not being true. I was billed for thirty minutes each way. Another one hundred twenty five dollars. When the moving was over Mr. Ja...

DESCRIPTION OF WORK
Moved from one location to another three miles away.

CATEGORY moving companies

COST $500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/18/2020

SERVICE PROVIDER RESPONSE

All NC movers are regulated by the North Carolina Mover’s Association and all local moves are charged strictly by the hour plus a one-hour travel charge. It is also called a truck charge, but they mean the same. This time does cover our movers from our warehouse to your origin and from your destination back to the warehouse. All our sales consultants explain this travel charge to every customer. Y...
5.0

08/17/2020

OUTSTANDING!!! If you need a moving company, this is the one! I moved my furniture and belongings via a Pod, and there was some question about loading dock capability at my new condo complex. Citywide squeezed me into their schedule, Cathy was a delight to work with - she made me feel like my needs were the most important thing in the world. The crew was communicative, professional and careful. Jo...

DESCRIPTION OF WORK
Trans load from a moving “Pod” onto their truck, then unload into condo.

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/15/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to give us an excellent review. Our guys love hearing feedback from their customers. We will definitely let Joe & Mike know how pleased you were with their hard work. Please tell all your friends we love referrals. Thank you again Citywide Moving Systems.
1.0

07/14/2020

Poorly! They were very unorganized during the move. They unloaded boxes in the garage that were clearly labeled for other rooms. They damaged my walls and cracked the tile on my laundry room floor.

DESCRIPTION OF WORK
Hourly Local Move

CATEGORY moving companies

COST $3,000

WORK COMPLETED ON 06/13/2020

SERVICE PROVIDER RESPONSE

Your move was performed on June 13th, 2020 for a total of $1950.00. On June 15th you spoke with our claim’s coordinator, Kathie, and filed a claim indicating the damages to your walls and the ceramic tiles. Through email correspondence, you were informed that we would make an appointment for our repair technician to repair the damage walls but due to COVID 19 we were limited to what we could do at...
5.0

07/14/2020

As a military family, we've moved a dozen times. Our move with Citywide was our first move as civilians and definitely one of the best. We've seen just about everything that could go wrong with packing and moving over the years. Citywide took exceptional care of our belongings. They used moving blankets and huge rubber bands in creative ways to insure that our furniture was delivered without a scr...

DESCRIPTION OF WORK
Packing china cabinet and moving large furniture

CATEGORY moving companies

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/14/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your wonderful review. Here @ Citywide Moving Systems, INC. We value our Customer's opinions & appreciate you & your family & want to THANK YOU for your service. Please call Citywide if you ever need our services again. Thank you/Citywide
5.0

07/13/2020

I had living room/bedroom furniture mainly - Right on time, super friendly, asked questions and took extra care to make sure doorways and property were done well. Courteous! Awesome all the way around!

DESCRIPTION OF WORK
Helped me move from a 1st floor home to a second floor apartment.

CATEGORY moving companies

COST $312

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you so much for your wonderful review. Here @ Citywide Moving Systems, INC., we really value our Customer's opinions & appreciate you being one of our Customers. Please reach to us if we can be of any service to you in the future. Thank you again - Citywide
5.0

03/03/2020

Very well. Pleased with their work.

DESCRIPTION OF WORK
Loading & moving to another location.

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/03/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed], we really appreciate your business & love hearing from our Customers. If we can be of any more help to you in the future, please let us know. Thank you again! Citywide
5.0

02/27/2020

Everything in the move was great! Donna, Joel and the rest of the team really took care of us. We couldn't have been happier with the scheduling process or the move itself. We definitely recommend them!

DESCRIPTION OF WORK
Moving from Waxhaw, NC to Holly Ridge, NC

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/27/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] - Thank you so much for the wonderful review, really means so much to us. We love to hear about our 'happy customers'. If you ever need our service again, we will look forward to helping you. Thank you again!
5.0

04/09/2019

Excellent. They finished in half the estimated time. Personal property and home was in excellent condition after the move. Mike H, Joe B, and Kendrick were courteous and professional.

DESCRIPTION OF WORK
Moved personal affects from 1 home to another.

CATEGORY moving companies

COST $320

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/09/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] Thank you so much for taking time out to give us your review. It means so much to us. If we can be of any more help to you please give us a call. Thank you again!
5.0

02/11/2019

Citywide Moving is the best!! Kathie was awesome to schedule my move for exactly when I needed it, instructed me on what to expect, and stayed in touch with me leading up to the move. My two movers were Jermaine and Wayne, and they were terrific as well. They took great care to protect all of my furniture and walls, and were speedy fast! If you need to hire professional movers, I highly recommend ...

DESCRIPTION OF WORK
Furniture move from apt to house

CATEGORY moving companies

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for starting our week off right!! We appreciate you taking time out of your day to give us such an awesome review. Kathie is our #1 salesperson and has been with us for 14 years. She is a great asset to our company. Our movers take pride in the service they give all of our customers. Rest assure Jermaine and Wayne will remember you, because they don't forget their g...

Services Offered

We are a family owned and operating local and long distance moving company. Customer satisfaction is our #1 goal. Our services include packing, moving, labor, piano moves and hoisting for residential as well as business customers. We also have a 72,000 sq. ft. climate controlled storage facility available for your household items when you are between homes. Call us today for a Free Estimate. Visit our website at www.citywidemoving.com.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
No
Warranties
No