All About Plumbing & Septic

All About Plumbing & Septic is a professional, dependable repair service. If you're assigned repair tech Kyle, you will be blessed. He is a consummate professional. -- David Dietz

Excellent and done promptly. No problems.

They were great! Ethan and Logan arrived on time. I had many, many questions and they answered each one completely and to my satisfaction. They showed me what they were doing, finished the job, and cleaned up the area. I am pleased with their work and professionalism

16 months ago, All About Plumbing replaced our septic pump. They responded quickly to our first distress call at seeing the alarm light and were here in a matter of hours to diagnose the problem. The new pump was ordered and installed within a few days. Last weekend, the alarm light was on again. We called first thing Monday morning. Someone was here within hours, diagnosed the problem, ordered the parts, set up a date for repair within a week, and showed up exactly when they said they would to fix the problem. We're impressed with this company's responsiveness and professionalism. They know what they're doing, give an honest estimate with no further surprises, and get the job done in a timely manner. Very pleased with their service. Highly recommended.

What a professional crew! These four men showed up every day at 9 am sharp, and worked hard all day, until they got done what they needed to do for the day. The foreman, Kris, was an expert with that excavator! He was kind and kept me well informed throughout the process. The other members of the team, Brandon, Tracy and Garrett, were also knowledgeable and helpful. All of the men were all respectful and polite, never a hint of foul language or anything inappropriate, which was wonderfully refreshing, and noticed. They competently installed the new tank and the full drain field, never leaving me without septic availability or water overnight. At the end of the project my yard was cleaned up, smoothed out, grass-seeded with hay over the seed, and left in great condition. A big shoutout to the men from All About Plumbing and Septic! Thank you all so much!

Our septic tank pump went out last Friday evening. The following morning, I called the office and spoke with a friendly and professional receptionist, who told me that they had immediate availability, and that someone could probably come out that same afternoon. Unfortunately, they weren't actually able to come out until Monday afternoon, two days later, at which time they diagnosed a possible electrical issue, and recommended that I consult with an electrician before proceeding any further. So I had the electrical problem fixed the very next morning, and immediately called All About Septic after that to schedule my pump replacement. Unfortunately again, they did not make it back to my house until late the next day. and then they encountered an unexpected complication. And because darkness was approaching, and also because they had gotten such a late start, they were not able to make it back until late the next day again, because they chose to prioritize another job over ours. When I communicated my dissatisfaction with one of the owners about this, he said that it wouldn't be right to delay another customer job by one day, by keeping my project at the top of their priority list. My question for your management team is, which is worse, delaying someone else's job by just one day, or further delaying my job to day six? I think the answer is obvious, and in my opinion, this company was not exercising common sense in that regard. And keep in mind that for six days, because your management team willfully chose not to make our job your top priority, we were not able to shower, do laundry, run the dishwasher, or take any showers for that entire length of time. If you want to improve the customer experience, you might want to reconsider how you prioritize your jobs. Another issue is that the cost of this job was shockingly high at just under 3K, but I understand that the cost of labor and materials has risen significantly over the past couple of years, so obviously there is nothing anyone can do about that. But I was disappointed that I had to replace my last pump after only 3.5 years, which was also installed by All about Septic at the end of 2018. I am giving an average rating because, as far as I know, they apparently did do the job correctly, and also diagnosed and fixed an additional electrical problem at no extra charge. And their technicians, office staff, and management were polite and professional, for the most part. The only thing that really did rub me the wrong way in my interactions with them was when the lead technician made a special point of telling me that it would cost me an additional $283 just to disconnect the pump. It wasn't until after I called the office to protest this charge that I was finally informed by the technician that the charge would be taken off after I agreed to the new pump installation. This was just very poor communication, plain and simple. I do think that this is a good company, as the many positive reviews here are a testament to that, but for whatever reason, my experience with them just did not go smoothly at all. I do believe that the rating for my experience with this company is both accurate and fair, as I was trying my best to be cognizant of noting both the positive and negative aspects of the overall experience.

Called on Sunday afternoon and they took the call and gave me an accurate ETA. Identified problem within 30 mins of arriving. Septic outlet was clogged and they had it unclogged and back to working within the hour. Very professional, courteous and got us back to working.

Very professional and polite. He also explained what he was doing as well as giving us advice and instructions on how to fix the calcification.

Great service done in a timely manner. Hope we never need it again, but will call them back if we do. Recommend to others.

Went well, they had to dig a little to find the water side tank lid that I missed while exposing the top of the septic tank. I'm pleased with the thorough job they did and definitely would hire them again.

Excellent. The plumbing company was quick to respond, professional and easy to work with.

Jerry was very professional and knowledgeable. Called on Saturday and made it to my home on Wednesday. Thank you Guys!!

Vinnie came out in less than a hour of my call for help! He had us all fixed up in no time! I highly recommend All About Plumbing….expensive yes….but remember that you get what you pay for, and my nice hot shower was worth every penny!!!

All About Plumbing replaced an old leaking Rinnai hot water heater with a new rur199i Rinnai tankless hot water heater. This model had a built-in recycle pump; however, All About Plumbing then installed a Rinnai controller, which we programmed to enable the pump to work on a programmed daily schedule. I am very pleased with their work and knowledge to make sure it was complete and working properly.

It went great. Pete and Nate worked hard all day and are a couple of great guys to talk to.

I recently moved into an older house (1967) and have spent quite a lot on repairs already. I was worried about my septic system since neighbors told me that previous owners had had serious problems with it--and I found info on the the Permits site of our county that troubled me. The septic field had been saturated several times, and there were deteriorating drainage pipes running down toward the septic field that needed repair/replacement. So I called All Pros to assess. Christopher took his time to explain how the system worked, looked at the old records and figured out a better way to handle the drainage problems. They put in a new tank, and found a better way of handling drainage from my gutters by sending water down my driveway to the street instead of into the septic field. Christopher and Brandon worked very hard all day--even moving and leveling my chicken coop (heavy!!) to enable the new drainage pups to run through. They finished the job, it works, it was reasonably priced and I am happy!

Once again these fine folks came to our rescue! From the office staff to the technician everyone was super helpful and nice! Called them just after they opened and they dispatched Brandon out here within approximately three hours. Brandon is a very friendly, curtious and personable person. He did a difficult job as it turned out in great time and kept my wife and me informed about the steps necessary to fix our problem. We are beyond pleased and will recommend them to anyone that needs plumbing services.

It took three days, as estimated, even through 1 foot of snow! Leaks and drains were fixed and all new pipes were laid. Everything passed inspection, of course. These guys were amazing and efficient and did their best to clean up after themselves too, something rarely seen

SAVE YOURSELF, so many better more ethical plumbers out there! I had a kitchen pipe clog up at a rental. Called them out, the guy seemed to work hard to get it cleared, to no avail. Wasn't aware they were charging me $382 whether they actually got it cleared or not... first sign I wasn't dealing with an ethical company. they told me they would give me a partial credit for MORE work to try jetting, but that was 50/50 whether it would work or not. What was recommended was replacing 35 feet of 1.5" pipe partially in a crawl space for $1488, as it's less than $100 in materials. Im a contractor so I know that price is way out of line, and confirmed so when two other plumbers in the area, who unfortunately couldn't get to me in my time frame said the job would be $400 to $600. In any event, all about told me they were pricing it for a full day for 2 guys. 16 man hours?? I questioned it as I know and have this job myself many times, I was just out of the area., and was told if it was less, it it took less. I spoke to Alex the owner and he told me he had all these enployees to pay for and nice trucks etc... which I get, but I dont care about...gave them the go ahead and instead of 2 guys all day, it was one guy for 7 hours. after the job was fine I questioned whether they would reduce the price since it took less men and hours, the answer was no... they did a quality job. then they billed me, for OVER the amount we even agreed to. Oh btw, I STILL have not been sent an invoice as agreed. Shady! So I texted the tech twice why it was over what we agreed with no response... So if you are down for overpriced work and a company that bills you more than you give them permission for, call.All About Plumbing!

Spencer arrived quickly within an hour of calling for service and quickly diagnosed the problem and had my system up and running. I highly recommend these guys because they are professional and know what they are doing!

Professional tech, great written (email) communication, they show up on time, quality work, and they don't leave a mess behind... All good!

Driver was prompt courteous extremely professional. I was personally in the septic business for approximately 10 years. I would highly recommend them to all my neighbors

This family-owned company is fantastic, from the people answering the phone to the service technicians. They were able to work us into their schedule quickly, they called on the day of service to confirm our appointment, and the two men who came to our home—Jerry & Kris—we’re great. Both were super professional, efficient, respectful and very friendly. It was an excellent experience all around and we recommend them highly! Many thanks!

Jason is my new go-to plumber. He's smart, fair, responsive and totally on top of his game.

Came a day earlier than scheduled for a water leak in my bathroom. Replaced valve quickly and professionally.