PLATKO ENTERPRISES LTD

We are extremely dissatisfied with the quality & workmanship. We contacted Platko Enterprises twice with our concerns yet they have not accepted responsibility nor offered to make the necessary corrections. We advised them of disputes we had with their final bill. They offered to remove $438 in illegitimate charges but that is all. Platko represents themselves as "Certified Remodeling Contractors." We have contacted two licensed general contractors who have verified for us the substandard workmanship that must be corrected at considerable cost. Specifically, the flooring height and the beadboard wainscoting. Platko removed the old flooring down to the wood subfloor, but mistakenly installed the floor abnormally high then they installed a handicap ramp (instead of the standard threshold we contracted for) to connect the new floor to our carpeted hallway. We questioned them many times about the unusually high floor and they have offered no reasonable, legitimate explanation. The shoddy beadboard wainscoting installation was done by the contractor's husband, John Platko. We gave them a second chance to fix that but they failed to correct the problems. It seems the carpentry required to do this job professionally is beyond their skill level. The paneling is bowed out, the top raw edge is exposed and filled with caulk instead of being cut and fitted properly, the outside mitered corner was cut inexactly leaving a huge gap in the corner that they filled with caulk to cover up their bad workmanship and it is falling out. He installed 3 different height baseboards within the same space. Platko caused numerous damages to my home and they have refused to make the repairs. Berni Platko represented to us that she was insured & we recently asked them twice for proof of insurance, twice yet she has refused to provide that. At the start of this job, we asked if a permit was required & Ms. Platko said she was not required to pull a permit unless plumbing and electrical was being relocated. Platko did relocate 2 sinks & reworked some electrical. She stated a permit was required if the costs exceeded a certain amount and she advised us it was no ones business how much we were paying her. We contracted & paid for a professional job but we did not get what we bargained for. We have obtained estimates for all the work that has to be redone plus the repairs for damages, & the costs will be substantial. Ms. Platko is improperly holding $650 that we paid her in trust as a deposit on a piece of granite slab that we had considered using on a future downstairs project for which we had not entered into a contract. The slab company accidentally broke the slab and they refunded the money to Ms. Platko. We have twice asked her to return that $650 and she has failed to do so. We remodeled this bathroom to update & add value to our home but it will cost us thousands more to accomplish that which they should have done right in the first place.