See our Special Deals For Angie Members! OnTrac Garage Doors provides professional garage door repair, sales and installation services for all brands of garage doors and garage door openers.
Business highlights
16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Garage Door Repair, Garage Door Installation, Garage Opener Repair, Garage Opener Installation, Garage Door Service, Garage Door Opener Accessories
The whole experience was great. Contacted me quickly. Was knowledgeable and answered all of our questions. Installed new garage door opener super quick.
Description of Work: Replace garage door opener. We supplied the garage door opener and ON TRAC installed the new opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$293.56
Richard D.
07/2021
5.0
garage doors
+ -1 more
Replaced the opener, same day service. Quick and efficient!
Description of Work: Garage Doors
Rating Category
Rating out of 5
Yes, I recommend this pro
Vera R.
06/2021
5.0
garage doors
+ -1 more
Bram did an excellent job tuning up our garage door and making it move smoothly on the tracks. It also moves very quietly.
Description of Work: Garage Door tune up and replace rollers
Rating Category
Rating out of 5
Yes, I recommend this pro
Suzy J.
03/2021
5.0
garage doors
+ -1 more
OnTrac did a great job with our garage door. Bram was very professional and replaced our old garage door with a beautiful new one in a short amount of time. The price was great and we would highly recommend their services to others.
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,631
Thomas C.
02/2021
5.0
garage doors
+ -1 more
We called about our garage issue, and Bron showed up the same day! He assessed the situation and went to work. He was friendly, knowledgeable and fast. We will definitely call OnTrac again, for our garage door issues. Great experience
Description of Work: Replacement of Garage Door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Angela M.
01/2021
5.0
garage doors
+ -1 more
Fast, quick, speedy, professional! Thank you!
Description of Work: Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bob N.
01/2021
5.0
garage doors
+ -1 more
urgent work in as I use that door frequently and could not afford any "down time." They worked me in and the service tech was professsional.
Description of Work: door adjustment and bolts to door missing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dexter M.
01/2021
5.0
garage doors
+ -1 more
Great service and great work! Smitty did an excellent job!
Description of Work: Garage Doors Spring Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gary B.
11/2020
5.0
garage doors
+ -1 more
Excellent job! Bram was very professional and got our door working quickly! I would hire them again.
Description of Work: Garage Door torsion spring replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Keith M.
10/2020
5.0
garage doors
+ -1 more
Amazing. Completely flawless installation. Reached out to Maor and he took care of it within a day. Can’t say enough on how quick and smooth it went.
Description of Work: New garage door opener installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie R.
10/2020
5.0
garage doors
+ -1 more
Maor was responsive and the technician, Bram, showed up on time and ready to work. He made the repair quickly and even swept my garage. I would hire them again, without hesitation, and will recommend them to my friends and clients.
Description of Work: Repair of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian C.
10/2020
5.0
garage doors
+ -1 more
Very well and we were delighted with the quick service. They replaced the spring quickly so that we were able to close the door the same day we called. On Trac Garage was always happy to assist when we had a problem with the code. Would highly recommend them.
Description of Work: Repair of garage door spring replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tzvi N.
10/2020
5.0
garage doors
+ -1 more
Wonderful. Our garage door was having problems and Maor was in touch instantly and was able to come by our home and diagnose the problem the same day.
Description of Work: Garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ricky F.
08/2020
5.0
garage doors
+ -1 more
Great service, Bram explained the problem well and fixed it on the spot for a reasonable price. Would recommend!
Description of Work: Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Stephan B.
07/2020
5.0
garage doors
+ -1 more
Very efficient. They called me back within 5 minutes, set up an appointment within next 2 hrs. Technician Bram showed up on time, had all tools and parts on his truck. He was very polite, wore a face mask, explained what needed to be replaced, i asked him a few questions and he went to work immediately. He replaced the 2 overhead horizontal springs within the hour, added a door reinforcement where the pulley carriage attaches to the door, and checked all motor and chain adjustments. We paid electronically via cell phone, the price was very reasonable and lower than what was quoted over the phone. I highly recommend Bram and the OnTrac Door Company
Description of Work: Garage Door Springs needed replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Cole D.
07/2020
5.0
garage doors
+ -1 more
Very knowledgeable and competitive. Would definitely hire again. Very easy to work with
Description of Work: Garage Doors
Rating Category
Rating out of 5
Yes, I recommend this pro
erik H.
06/2020
5.0
garage doors
+ -1 more
Quick response. He explained everything clearly. He finished quickly and everything worked like it should.
Description of Work: Spring Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Eric F.
05/2020
5.0
garage doors
+ -1 more
Very responsive, professional and friendly. Would recommend 100%
Description of Work: Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michelle M.
04/2020
5.0
garage doors
+ -1 more
Excellent! Everyone was so wonderful to work with!! They were fast, efficient and very cost effective! Would highly recommend.
Description of Work: Repaired broken garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michelle M.
04/2020
5.0
garage doors
+ -1 more
Excellent. They did a great job which was done quickly. Really great customer service!! The gentleman who did the repair was so nice. Highly recommend!
Description of Work: Repair garage door
Rating Category
Rating out of 5
Yes, I recommend this pro
John M.
09/2019
5.0
garage doors
+ -1 more
OnTrac contacted me immediately and made appointment for same day when I got home from work. Garage door spring had snapped. They had a replacement with them and had garage door repaired within an hour. I would recommend this local Charlotte business.
Description of Work: Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
CHARLES N.
09/2019
5.0
garage doors
+ -1 more
Fantastic - answered on a Sunday and came out when I requested. Had it fixed in 45 min at a fair price. Would definitely use again.
Description of Work: Garage Door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Malcolm S.
09/2018
5.0
garage doors
+ -1 more
OnTrac responded promptly on Sunday during tropical storm Florence as our garage door was stuck down with a broken spring. The spring break caused the opener to break as well. Both were replaced at reasonable cost and we could use our garage again. We replaced our opener with a much better model. I would hire again.
Description of Work: Replace opener and garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jackson M.
08/2018
5.0
garage doors
+ -1 more
They are awesome, they did a great job, the pricing was reasonable and I will recommend them to others.
Description of Work: They fix my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chip C.
08/2018
5.0
garage doors
+ -1 more
Perfect. The technician was so good. Professional. He did not try to sell a new garage door. His name is Bram. I highly recommend them.
Description of Work: My garage door would not open. The springs had broken. They call me to set an appointment and they came in and fixed it.
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*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
OnTrac Garage Doors is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 PM - 11:00 PM
OnTrac Garage Doors accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
OnTrac Garage Doors offers the following services: Garage Door Repair, Garage Door Installation, Garage Opener Repair, Garage Opener Installation, Garage Door Service, Garage Door Opener Accessories