OnTrac Garage Doors

garage door company

About us

Locations: (North Carolina: Charlotte and surrounding, Winston Salem, High Point, Greensboro) (South Carolina: Fort Mill, Rock Hill, Tega Cay, York, Clover) OnTrac Garage Doors is a local, trusted small business with 20 years of experience and hundreds—if not thousands—of great reviews. We take pride in delivering top-rated service, expert repairs, and reliable installations. Let us earn your business with our commitment to quality, honesty, and customer satisfaction!

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7501 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 376-400 of 501 reviews

beth K.
08/2016
4.0
They came and fixed it the same day!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

John C.
08/2016
5.0
Knew his business, explained issue, had repair parts with him. completed job quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$155

Mary J.
08/2016
5.0
They were great from beginning to end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry N.
07/2016
5.0
excellent work for the money

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Anthony L.
07/2016
5.0
Expeditious and professional in all respects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$105

Brad G.
07/2016
5.0
Shannon was great! He called early to confirm his ETA...He showed up on time...he started word immediately and was done in record time. I'd definitely recommend Shannon and OnTrac Garage Door to my friends. We'd just moved to town and needed a competent pro and that is what we got--Thanks to Home Advisor. We'll definitely use the service again as needs arise.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

stephanie l.
07/2016
5.0
He was great and fix our issue within 20 mins and also pointed out and repair a bend on the rail free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed D.
07/2016
4.0
Very responsive,called within 1/2hr. Scheduled same day,provided satisfactory repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Zafar K.
07/2016
5.0
I cannot imagine a better professional to work with than Art Midgett. He is a consummate techie when it comes to doors. He is polite, honest, and highly skilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda F.
07/2016
5.0
Broken spring had to be replaced. He was very nice and did a good job. My son (43) was with him out in the garage and said this guy was a really great guy. They bonded! It was 11:00pm when he got here. So I let my son handle most of it. AND... his price (plus the price of another garage door repairman who called....was $225 less than the first estimate, which I refused! Thank goodness.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Dwayne C.
06/2016
5.0
Art and Shawn were great during the installation and let me know what they were doing whenever I asked for an update.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Keith B.
06/2016
5.0
Brian was great. Up front with his pricing and gave great advice and options on repair and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George L.
06/2016
5.0
The tech was very friendly. The fix was done quickly. Only charged me $60 for a $75 service call because of being referred by Home Advisor and being a senior citizen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Kathleen A.
05/2016
5.0
Awesome to deal with! Speedy service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

thomas m.
05/2016
5.0
Brian was very polite, professional, knowledgeable and informative. He was on time finished quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$272

charles g.
05/2016
5.0
I have never had a more professional, knowledgable service provider in my home. He advised me of the problem and very quietly went about fixing it. In and hour or so, I had the best system I could have imagined. The price was very reasonable and the work was excellent. After making the call, the man was here the following day. Thank you very much, the doors are working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$770

Russell P.
05/2016
5.0
the service tec.knew what he was doing and did it. I wood rec.to anyone

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$275

John C.
05/2016
4.0
Repair was quick and solved the problem. My only complaint was that he was suppose to come at 11:00AM and did not show up to 1:15PM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$160

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

garage door company

FAQ

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

OnTrac Garage Doors accepts the following forms of payment: CreditCard
Yes, OnTrac Garage Doors offers free project estimates.
No, OnTrac Garage Doors does not offer eco-friendly accreditations.
No, OnTrac Garage Doors does not offer a senior discount.
No, OnTrac Garage Doors does not offer emergency services.
Yes, OnTrac Garage Doors offers warranties.

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM