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New Image Windows & Siding

Windows, Siding, Doors,

About us

2 employees. Cost is determined by the job. no travel charges.

Business highlights

25 years of trusted experience

Services we offer

Vinyl replacement windows,wood replacement windows, siding & screen porch turned into a glass room for year round usage.

Services we don't offer

Roofing or landscaping.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
2%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 125 reviews

Rob W.
08/2020
5.0
replacement windows
  + -1 more
Window Replacement
Description of Work: Gregg is absolutely wonderful !
Rating CategoryRating out of 5
Yes, I recommend this pro

Claude G.
07/2014
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Replaced a palladium window over front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert E.
03/2014
5.0
replacement windows
  + -1 more
nice job
Description of Work: install windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,900

JOHN & SONYA N.
09/2011
1.0
replacement windows
  + -1 more
see above
Description of Work: was replacing 16 windows. They came out to look and seemed very good. Process was great until I had to repeatly call to see where our windows were. After many calls and email, they finally admitted an error on the order had been made. (this was a 3 month period). Due to their incompetence and slackness, I lost the opportunity to take advantage of last years tax credit. Response to company- My wife and I decided on what windows we were buying within a week of the initial visit. Vinyl was never an option that we looked at. Sad to see that these guys are not admitting to the truth. They messed up and would not own up to it, nor return calls or emails. We set aside time for installation twice and they never showed up or called.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from New Image Windows & Siding
Husband wanted vinyl and wife wanted wood windows. A price was given nine months ago......maybe even a little longer than that. We worked with this couple trying to get this done in time for the tax credit. We can not order anything until we are given a go ahead with a signed contract. Very sorry we could not do business with them.

LUCINDA G.
06/2010
5.0
replacement windows
  + -1 more
They did a good job.
Description of Work: New Image Windows & Siding did my windows this month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

BRIGITTE W.
02/2006
5.0
siding
  + -1 more
unknown
Description of Work: Replaced siding in front of the house and around entrance door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WAYNE H.
01/2006
5.0
garage doors, gutter repair, roofing, siding
  + 2 more
A++++.
Description of Work: Replaced damaged siding, roofing, and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

GEORGE B.
12/2004
5.0
replacement windows
  + -1 more
GREAT JOB, CALLED THEM TO COMPLETELY REPLACE 2 WINDOWS AND INSPECT ANOTHER 2. THEY RECOMMENDED A CHEAPER FIX FOR THE 2 WINDOWS AND TOLD US THE OTHER 2 WERE FINE. BY JUST LOOKING AT THE WINDOWS THEY SHOULD US FEATURES WE DID NOT KNOW EXISTED (WOOD WINDOWS THAT TILT INWARD FOR CLEANING). VERY IMPRESSED BY THEIR KNOWLEDGE AND PROFESSIONALISM. ALSO VERY GLAD THEY SUGGESTED A LESS EXPENSIVE REPAIR THEN WE HAD CALLED THEM FOR.
Description of Work: REPLACED DOUBLE GLASS WINDOWS THAT HAD WATER COLLECTING IN THEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JUDY AND BUTCH J.
11/2004
5.0
replacement windows
  + -1 more
THEY ARE BOTH VERY PROFESSIONAL, KNOWLEDGEABLE, AND PERSONABLE! WE RECOMMEND NEW IMAGE IN A HEART BEAT! PS: THEY WERE THE 2ND TO THE CHEAPEST ESTIMATE OUT OF 6!
Description of Work: NEW IMAGE INSTALLED 4 DBL HUNG WINDOWS INTO OUR BACK PORCH. THIS WAS AFTER VERY METICULOUS MEASURING AND MUCH DISCUSSION, BECAUSE THE PORCH WALL HAD BEEN ORIGINALLY THROWN TOGETHER BY THE BUILDER BEFORE WE MOVED IN A YEAR AGO. EVERY DIRECTION WAS OFF-CENTER, AND NEW IMAGE RECONSTRUCTED THE FRAMING. THERE WERE 2 OF THEM WHO TOOK ALL DAY , AND THEY DID AN EXCELLENT JOB. THEY EVEN REPAIRED THE STORM DOOR THAT DIDN'T CLOSE PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

PAUL F.
07/2004
5.0
replacement windows
  + -1 more
I WANTED LOW COST REPLACEMENT WINDOWS IN A RENTAL PROPERTY BEING RENOVATED. JOHN GAVE ME QUOTES ON 2 OPTIONS. I FELT THE COST WAS VERY REASONABLE. THESE GUYS WERE A COUPLE OF THE NICEST GUYS I HAVE WORKED WITH. THEY WERE ON TIME AND CLEANED UP THE WORKSITE WHEN THEY WERE DONE. I GOT EXACTLY WHAT THEY PROMISED AND WOULD HIGHLY RECOMMEND THEM. I WILL DEFINITELY USE THEM AGAIN SHOULD THE NEED ARISE. THE NEW WINDOWS WORK AND LOOK GREAT TOO.
Description of Work: REPLACED 8 WINDOWS IN A RENTAL PROPERTY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

MARY JANE B.
06/2004
5.0
replacement windows
  + -1 more
WHENEVER I HAVE ANY WINDOW PROBLEMS I CALL THEM. THEY TRULY BEND OVER BACKWARDS TO PLEASE YOU.
Description of Work: THEY REPLACED TWO VERY LARGE WINDOWS WHERE THE SEAL HAD BROKEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

ELISABETH & JACK W.
05/2004
1.0
skylights
  + -1 more
THE FIRST TIME I CALLED I GOT HIM ON HIS CELL WHILE HE WAS ON THE ROAD. HE SAID HE'D CALL ME BACK. HAVING NOT HEARD FROM HIM I CALLED AGAIN AND LEFT A MESSAGE FOR HIM TO RETURN MY CALL. AGAIN I NEVER HEARD FROM HIM.
Description of Work: CALLED FOR A SKYLIGHT REPAIR.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from New Image Windows & Siding
WE DO NOT DO SKYLIGHTS ????

ALBERTO R.
04/2004
5.0
siding
  + -1 more
WE REPLACED A COUPLE OF BRICK MOLDINGS, TO DO THAT REMOVING THE ALUMINUM COVER WAS NECESSARY. SINCE THAT IS SOMETHING WE DON'T DO, NEW IMAGE WAS CONTACTED AND THE JOB WAS DONE PROMPTLY.
Description of Work: COIL WRAP FRONT ENTRY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DENA G.
11/2003
5.0
replacement windows
  + -1 more
GREG AND HIS TEAM WERE WONDERFUL. THEY SHOWED UP ON TIME (ACTUALLY A LITTLE EARLY) AND DID NOT STOP ALL DAY. THEY WERE VERY CONSIDERATE OF MY SLEEPING BABY AND WORKED AROUND HER SCHEDULE. WOULD HIGHLY RECOMMEND!
Description of Work: REPLACED WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

WALKER M.
10/2003
1.0
woodworking
  + -1 more
I WAITED OVER AN HOUR AND HE NEVER CALLED OR SHOWED UP AT MY HOUSE. I GAVE HIM A CALL TO SEE WHAT HAD HAPPENED. IT SOUNDED LIKE I WOKE HIM UP IN THE MIDDLE OF THE AFTERNOON. HE WAS A REAL SMOOTH TALKER AND CONVINCED ME TO GIVE HIM A SECOND CHANCE. WE RESCHEDULED FOR A COUPLE OF DAYS LATER AND HE MADE IT ALONG WITH HIS PARTNER. THEY GAVE ME AN ESTIMATE FOR REPLACING SOME SIDING AND FACIAL BOARDS AND A NEW OUTSIDE DOOR. I THOUGHT THE ESTIMATE WAS REASONABLE SO I DECIDE TO HIRE NEW IMAGE. I GAVE HIM A CALL AND HE SAID HE WOULD ORDER THE DOOR AND BE ON SITE WITHIN A WEEK TO DO THE WORK. THAT WAS OVER A MONTH AGO AND WE HAVEN'T SEEN OR HEARD FROM HIM OR HIS PARTNER. THEY WILL NOT RETURN PHONE CALLS AFTER MY NUMEROUS MESSAGES. I THINK I WILL SEND THEM A BILL FOR WASTING MY TIME.
Description of Work: I HAD TO LEAVE WORK EARLY TO ACCOMMODATE THE OWNERS SCHEDULE FOR AN ESTIMATE.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

ANN K.
10/2003
5.0
replacement windows
  + -1 more
unknown
Description of Work: REPLACEMENT WINDOWS (REPLACED OLD ROPE AND COUNTERSINK WINDOWS WITH NEWS VINYL WINDOWS)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DAVID B.
08/2003
1.0
siding
  + -1 more
ALTHOUGH HE PROMISED TO CONTACT ME THE NEXT EVENING WITH AN ESTIMATE AND I HAVE LEFT 3 MESSAGES OTHER THE COURSE OF A WEEK, HE NEVER CONTACTED ME AGAIN.
Description of Work: MR. DELAND DID SHOW UP ON TIME TO LOOK AT THE WORK TO BE DONE.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


DEBORAH K.
07/2003
3.0
woodworking
  + -1 more
HE SAID HE WOULD FOLLOW UP WITH AN ESTIMATE AND HE NEVER DID. HE CALLED AND CHANGED APPOINTMENT TIMES ONCE. HE WAS ON TIME.
Description of Work: CAME TO ASSESS ROTTEN WOOD DAMAGE

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DAVID J.
05/2003
5.0
replacement windows
  + -1 more
I WOULD HIGHLY RECOMMEND THEM.
Description of Work: I CALLED THEM TO REPAIR A LEAKING WINDOW. THEY DETERMINED THAT THE WINDOW WAS NOT LEAKING, BUT THERE WAS A LARGE GAP IN THE BRICK UNDER THE WINDOW. THEY CAULKED THE GAP AND DID NOT CHARGE FOR THEIR WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY H.
11/2002
5.0
replacement windows
  + -1 more
MOST PROFESSIONAL AND THOROUGH COMPANY WE HAVE HIRED. EXCELLENT QUALITY OF WORK AND PUNCTUAL. WE WOULD REHIRE AT ANY TIME AND HIGHLY RECOMMEND THEIR SERVICES TO OTHERS.
Description of Work: REPLACED/REPAIRED ROTTEN WOOD ON EXTERIOR WINDOWS. WRAPPED WINDOWS WITH ALUMINUM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOE C.
08/2002
5.0
woodworking
  + -1 more
unknown
Description of Work: PAINTED & HARDWOOD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE C.
08/2002
5.0
house painters
  + -1 more
unknown
Description of Work: PAINTED & HARDWOOD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

CHARLES P.
08/2002
4.0
doors
  + -1 more
THEY SHOW UP ON TIME AND PUT IN A FULLS DAY WORK. THIS IS BY FAR ONE OF THE BEST COMPANIES THAT HAS EVER DONE WORK FOR ME. I HIGHLY RECOMMEND THEM.
Description of Work: REPAIRED SIDING AND ADDED WEIGHT BEARING COLUMNS TO ROOM ADDITION. ALSO INSTALLED NEW GARAGE DOOR AND ENTRANCE DOOR TO GARAGE AREA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES P.
08/2002
5.0
siding
  + -1 more
GREG AND JOHN ARE THE OWNERS OF THIS COMPANY AND THEY ALSO DO ALL THE WORK. THEY ARE EXTREMELY DILIGENT AND CARE GREATLY ABOUT THE WORK THEY DO. THEY SHOW UP ON TIME AND PUT IN A FULLS DAY WORK. THIS IS BY FAR ONE OF THE BEST COMPANIES THAT HAS EVER DONE WORK FOR ME. I HIGHLY RECOMMEND THEM.
Description of Work: REPAIRED SIDING AND ADDED WEIGHT BEARING COLUMNS TO ROOM ADDITION. ALSO INSTALLED NEW GARAGE DOOR AND ENTRANCE DOOR TO GARAGE AREA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

CHARLES P.
08/2002
5.0
replacement windows
  + -1 more
GREAT COMPANY IN BUSINESS A NUMBER OF YEARS. THE TWO OWNERS DO ALL THE WORK AND THEY KNOW A LOT ABOUT THEIR BUSINESS. THEY ARE REAL EASY TO GET ALONG WITH. THEY SHOW UP ON TIME AND DO A GREAT JOB. I WOULD HIGHLY RECOMMEND THIS COMPANY FOR ANY OF YOUR WINDOW OR SIDING NEEDS. I HAVE ALREADY CONTRACTED WITH THEM FOR ANOTHER JOB.
Description of Work: ALL WINDOWS IN THE HOUSE WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,100

Contact information

2731 Beulah Church Dr, Matthews, NC 28104


Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 AM
Tuesday:
9:00 AM - 6:00 AM
Wednesday:
9:00 AM - 6:00 AM
Thursday:
9:00 AM - 6:00 AM
Friday:
9:00 AM - 6:00 AM
Saturday:
9:00 AM - 3:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Siding,
Doors,
Gutters,
Handyman Services,
Finished Carpentry and Woodworking,
Deck Maintenance,
Screen repair,
Garage Doors,
Unfinished Carpentry,
Sunrooms and Patio Enclosures,
Exterior Painting

FAQ

New Image Windows & Siding is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 AM

Tuesday: 9:00 AM - 6:00 AM

Wednesday: 9:00 AM - 6:00 AM

Thursday: 9:00 AM - 6:00 AM

Friday: 9:00 AM - 6:00 AM

Saturday: 9:00 AM - 3:00 AM

New Image Windows & Siding accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, New Image Windows & Siding offers free project estimates.
Yes, New Image Windows & Siding offers eco-friendly accreditations.
No, New Image Windows & Siding does not offer a senior discount.
No, New Image Windows & Siding does not offer emergency services.
No, New Image Windows & Siding does not offer warranties.
New Image Windows & Siding offers the following services: Vinyl replacement windows,wood replacement windows, siding & screen porch turned into a glass room for year round usage.
Roofing or landscaping.

Contact information

2731 Beulah Church Dr, Matthews, NC 28104


Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 AM
Tuesday:
9:00 AM - 6:00 AM
Wednesday:
9:00 AM - 6:00 AM
Thursday:
9:00 AM - 6:00 AM
Friday:
9:00 AM - 6:00 AM
Saturday:
9:00 AM - 3:00 AM