Bulwark Exterminating - Charlotte

Prompt, courteous, knowledgeable. Have continued using their services after initial deal from Angie's List.

Donald H., our tech, called before arriving and showed up right on time. He was very knowledgeable and explained everything he was doing to get rid of our pests. He took the time to explain the process and the every two month service but did not try and do a hard sell. I This is my first time using Bulwark and I plan to use them again as long as I can et Donald as our tech. FYI: I chose this company and bought the service as a member of Angie's list.

Very professional and thorough. Will use again.

He got rid of all of the ants in the house.

They were great. They came the next day and then came back for free several days later when another nest was preventing a handyman from completing roof work.

My husband said they were prompt and puntual. He is pleased with the service. The wasps in the attic have stayed away since the extermination until recently. They have found their way back into the attic.

They do the inside and outside. It is usually one or two of the same guys, so they know what I need. It takes them about 30-45 min to get it all done.

The provider was very good at explaining what he was doing. He did a very good job. He did exactly what the deal specified.

wife was there for interior. She said it was fine. He came out for exterior later, told him we had a hornet problem. He was VERY knowledgeable and we found out there were cicada hornets, harmless but he sprayed anyway.

I bought a deal on Angie's list for pest prevention treatment and was very disappointed in both the services provided and customer service. A service person came out first if all 2 hours before my scheduled appointment and left a note on the door that most of the treatment was completed. However, it appears that nothing was done and the spraying was clearly done halfway. The spider webs and wasp nests were not removed and when I pointed it out to the serviceman he said he would fix that but never did. Then I called to get bulwark to have someone else to do the work that should have been done but they did not call 30 minutes beforehand as promised when I scheduled the appointment. I reached back out to reschedule but no one returned my call. In the meantime I have noticed cockroaches right outside of my front door just a few weeks after the "treatment". I just am very disappointed with the service and customer service.

That was great. They were fine. They were treating for ants. They were at my home for maybe an hour.

They did a good job and were professional. They got the job done in about 30 minutes and they were very fast. The scheduling was good.

So far, so good. They're treating for spiders, Palmetto bugs and the outside as well. All together, they've done 2 treatments, but we're considering them for more.

Excellent communication skills. Thorough explanation.

The service worked out fine. They treated for spiders and fruit flies both in the interior and exterior. They came back to do some retreating. They responded very quickly to my call.

Provided service as requested. The trouble began a month later. We received a call from them and they assumed that we agreed to have them return in 30 days to retreat the yard. We told them we did not agree to that and not to send anyone. The next day a guy showed up to spray the yard. I sent him away. I don't know if they will try to bill me but I will not recomend that anyone use them in the future.

Very nice guy came here and did the work. But we still have a bunch of insets, croachs, spiders and other little things outside and inside our home. We need to contract other company to do this again.

They were really thorough and explained what they were doing. The guy was really pleasant. They were easy to schedule with and they showed up on time.

They were very knowledgeable and caring. Any issues we were having with insects they addressed and explained everything I needed to do to assure we never had any insect issues. It is nice to know that they care for their cliants so much. Bulwark evan called a few days later to see if I was having any further issues.

They did a great job. We called them back because there was a heavy rain after they did the service that washed some of the treatment away. They came right back and re-did everything with no questions. They have been fantastic. Their service is guaranteed for 60 days. It was a great deal and they took care of our ant problem. We were extremely happy with them. I would recommend them to anybody.

I wasn't there but was told it all went fine.

I cancelled after the no-show today.

Fantastic Service person came early and was finished in no time. Good job.

Prompt, professional and reasonably priced. Howeve, I have still found live bugs in our house since the service but certainly fewer than before it. I would still use them again.

We are very disappointed with Bulwark. Not only did what they sprayed work for less than a month to deter ants, palmetto bugs, spiders etc in subsequent calls they were very hard to get on the phone, did not come out when they said they would to take care of the problem of the bugs returning, and also, when we contacted them a third time for a mouse and ants issue, the ants were back within a month and the mice never left. We will not be using this service. The call center operators are not professional--at least the ones I spoke with. They seemed to be more interested in getting me to sign up for additional yearly contract services, and it appears as though, in our case, the product they sprayed was not effective. Additionally, we asked that they call us ahead of time due to our infant and pet, and they did not do this. Perhaps we just had a couple of bad experiences, but we will be utilizing a different provider in the future.