Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
For over 30 years our clients have trusted their homes to Maid Brigade. And so can you. We deliver high quality, green cleaning services. We respect your privacy, your property, and your time. Trust Maid Brigade for all your housecleaning needs. Why trust us? Our house cleaning professionals are background checked, insured, bonded and continuously trained. We pride ourselves on providing dependable, trusted, consistent level of professional cleaning. Maid Brigade's house cleaning teams provide you with reliable service, consistent and timely cleanings. and flexible scheduling. Call us today and let us get your home sparkling clean, the healthy green way.
Business highlights
13 years of experience
Services we offer
Housecleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.634 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 6% | ||
| 3% |
Showing 1-25 of 34 reviews
Tammy W.
Apr 2017
We use/have used Maid Brigade for bi-weekly cleaning of our home since we purchased it back in the October, 2016 time frame. Overall, we are satisfied with their work and service. We have had a couple of scheduling snafus but those have been rectified. In general, they are thorough and do a good job cleaning. However, in my experience, the quality of their work depends on what team members they send on a particular day. Prior to our last bi-weekly cleaning I expressed some concern with the cleanliness of our hardwood floors after the team was finished. The manager(s) did a really great job of following-up on our satisfaction after they left on that particular visit. Additionally, the operations manager showed up at my home that day while the team was cleaning to ensure that the floors were attended to in an acceptable manner; I really appreciated the follow through. If they continue to provide the level of service (cleanliness) that they did on that particular visit, we will be extremely satisfied.
Response from Maid Brigade of Piedmont Triad
"Thank you very much for your review and detailed comments! We always appreciate feedback as we aim to provide the thorough, consistent level of service expected each visit. Communication is key, so we are glad to hear that your concerns were addressed and resolved quickly and to your satisfaction. Thank you again and all the best! Matthew Titlebaum Client Care (336) 245-8257 Maid Brigade of Piedmont Triad"
David P.
Mar 2017
They were very reasonable priced. I am not sure that they are the cheapest, but they are a well established company. They clean with non-toxic cleaners and we have two young children so that was important. All that for a price that was very close to a competitor. It is very good quality.
David P.
Mar 2017
The first clean was kind of a deep clean kind of thing. It cost more than the reoccurring one that we have now. The main that stand out is that we are not normally there when they come to clean. We leave the door open for them, so they are very trustworthy. Besides being trustworthy, the quality of their work is very good.
Response from Maid Brigade of Piedmont Triad
"Thank you very much for your review and comments! We are always happy to receive feedback and appreciate your comments about trust and the quality of service. We take your trust and privacy very seriously and appreciate the opportunity to care for your home! Matthew Titlebaum Client Care (336) 245-8257 Maid Brigade of Piedmont Triad"
David P.
Mar 2017
They do it bi-weekly. I think we started with them last summer sometime.They do excellent work. Everything is neat and clean when I get home. They do everything they said they would do.
Wesley J.
Mar 2017
Satisfactory as far as I can remember.
Timothy P.
Dec 2016
They were pretty prompt with their service, however I wouldn't say they're the most thorough.
Greg D.
Feb 2016
.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! Your feedback is very much appreciated. It was our pleasure serving you and we look forward to doing so again in the future. All the best, Matthew Titlebaum Client Care (336) 245-8257"
Eloise H.
Feb 2016
They've normally been a wonderful company. I've had them clean my home several times, but this time they did a lackluster job. On top of that, they've charged me $32 more than what I'm used to. I complained about this previously, and was told that Tommy would be getting in touch with me. I've never heard from him.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review. I am sorry that our pricing was not made clear; it looks like nearly three months passed between your previous two visits, which is why the last cleaning was a higher rate. After the initial, deep cleaning we set up fixed rates for different frequencies. It looks like you were scheduling bi-weekly visits which were set at the bi-weekly rate and then let a few months pass between cleanings. Because of this the last cleaning was scheduled at the fixed monthly rate, which is higher than the bi-weekly since there is more time between cleanings, We don't have anyone working with us named Tommy, so I'm afraid you may have us confused with a different cleaning company. Since our last cleaning for you was back in November, I think you may have used another service and gotten us confused with them - which is completely understandable! We hate to see that you were expecting a call and never received one so we will be reaching out to get this resolved. Thank you again and please don't hesitate to give us a call at (336) 245-8257 if you ever need anything. All the best, Matthew Titlebaum Client Care"
Jamie S.
Feb 2016
.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review, it is very much appreciated! We look forward to serving you again in the future. Please give us a call at (336) 245-8257 if you ever need anything and we'll get you squared away. Thanks again! Matthew Titlebaum Client Care"
Christine C.
Feb 2016
It went well. They could have done better service and better work. The quality is poor.
Response from Maid Brigade of Piedmont Triad
"Thank you for taking the time to submit your feedback. I am sorry to see that things were done done to your satisfaction. It looks like the team was sent back to do a free touch-up cleaning after the initial move-out so I am sorry that your concerns were not completely remedied. Your 100% satisfaction is our goal. If you are still living in our service area we would love another opportunity to serve you right. Thank you, Matthew Titlebaum Client Care"
Gregory B.
Feb 2016
unknown
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! We have appreciated your business and look forward to serving you again in the future. Take care, Matthew Titlebaum Client Care"
Patricia R.
Feb 2016
unknown
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! We appreciate you taking the time to submit your feedback and look forward to continuing to serve you. All the best, Matthew Titlebaum Client Care"
Ray E.
Feb 2016
.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! Your feedback is always greatly appreciated. Sonia and Mirna will be happy to see this. Let us know if you ever need anything and take care! Matthew Titlebaum Client Care"
SHELLY D.
Jan 2016
.
Response from Maid Brigade of Piedmont Triad
"Thank you very much for the review! It has been our pleasure serving you and we look forward to doing so again in the future. Please don't hesitate to message us or call the office at (336) 245-8257. Thanks again! Matthew Titlebaum Client Care"
Lynn M.
Nov 2015
unknown
Response from Maid Brigade of Piedmont Triad
"Thank you, Removed mbr info, for your feedback. I am sorry that the cleaning was not done to your satisfaction and our usual standards. Our General Manager, Pamela Samuels, has been in touch and we will be covering any and all costs for the damaged items. We appreciate the opportunity to provide you service and will work diligently to resolve your concerns. Sincerely, Matthew Titlebaum Client Care"
NANCY K.
Oct 2015
They came through when they did a decent job but, $215, are you kidding me, to clean my house, I don't think so! I will not be calling them back. It was too expensive. One of the ladies spoke no English which made it a little difficult for me to communicate with her.
Response from Maid Brigade of Piedmont Triad
"Thank you for taking the time to leave a review and your feedback! It is very much appreciated. We look forward to serving you again in the future if you ever need anything. Thanks again! Matthew Titlebaum Client Care"
Mark S.
Sep 2015
Maid Brigade has cleaned my house every two weeks since April 2015. I can honestly say that I have been thoroughly pleased with their work every time. I like that they came to my house before giving me a quote, and took notes about my preferences. They are always on
time.
I also like the little touches they do, such as making tissue "flowers" in my tissue boxes and the way they tuck in the pillowcases.
time.
I also like the little touches they do, such as making tissue "flowers" in my tissue boxes and the way they tuck in the pillowcases.
Response from Maid Brigade of Piedmont Triad
"Wow, thank you for the review! We appreciate the thought behind it. The ladies will love to see your comments. Give us a call at (336) 245-8257 if you ever need anything and thanks again! Sincerely, Matthew Titlebaum Client Care"
Pamela G.
Aug 2015
.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! It has been our pleasure servicing you. Sincerely, Matthew Titlebaum Client Care"
Leo K.
Aug 2015
unknown
Response from Maid Brigade of Piedmont Triad
"Thanks, [member's name removed], for the review! I'm glad to see that everything has been going well. Let me know if you ever need anything! All the best, Matthew Titlebaum Client Care"
Ray E.
Aug 2015
.
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! It is very much appreciated. We are happy to hear that things have been going well with Sonia and her team. Let us know if you ever need anything! All the best, Matthew Titlebaum Client Care"
Ronald S.
Aug 2015
unknown
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! It has been our pleasure serving you and we look forward to continuing to do so. If you ever need anything, please don't hesitate to reach out through Angie's List, at [email protected] or call the office at (336) 245-8257. Thanks again! Matthew Titlebaum Client Care"
Mark S.
Jun 2015
unknown
Response from Maid Brigade of Piedmont Triad
"Thank you for the review! I just showed this to Stacy, the operations manager who met with you a couple months back for the estimate and she was very happy to see it. We value any and all feedback - especially when they're great Angie's List reviews! - so thank you for taking the time to share your thoughts for others to see. If you ever need anything, please don't hesitate to e-mail me directly at [email protected], or give me a call at the office at (336) 245-8257. Thanks again! Matthew Titlebaum Client Care"
Eloise H.
May 2015
They were very very good and I would recommend them to anyone. Stacey was very helpful and had great customer service.
Response from Maid Brigade of Piedmont Triad
"Thank you, (removed member name)! It was wonderful meeting with you. The ladies and I look forward to our ongoing relationship. Also, don't forget about our referral program! Both you and the friends you refer will get big savings off your cleanings so if you know of anyone in need of service be sure to send them our way! Thanks again for such a thoughtful review! Stacy Lopez Operations Manager"
Justin H.
Apr 2015
I was using another provider that kept sending new people every week and so, there was no consistency-I had to re-explain everything every week. The other company was also not doing the kind of work that they should be. I therefore went on Angie's List, found what I was looking for and they have been awesome and do an awesome job.
Response from Maid Brigade of Piedmont Triad
"Hey, thank you, (removed member name)! I am very glad to see that things are going well with Emma and Maria. We appreciate you taking the time to write such a kind review, but also that you took the time to wait a couple of months to be sure that everything stayed at the excellent level of service that we strive for from the beginning. Consistency is very, very important to us so the fact that you took the time to write an educated review after a couple of months of service means a lot. Thanks again, and please don't hesitate to e-mail me at [email protected] or call the office at (336) 245-8257 at any time with any questions or concerns. Matthew Titlebaum Client Care"
William K.
Apr 2015
They did a good job. Everything was good. I would recommend them. I've used them a few times now. We're happy with it.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Maid Brigade of Piedmont Triad is currently rated 4.6 overall out of 5.
Maid Brigade of Piedmont Triad accepts the following forms of payment: CreditCard
Yes, Maid Brigade of Piedmont Triad offers free project estimates.
No, Maid Brigade of Piedmont Triad does not offer eco-friendly accreditations.
No, Maid Brigade of Piedmont Triad does not offer a senior discount.
No, Maid Brigade of Piedmont Triad does not offer emergency services.
No, Maid Brigade of Piedmont Triad does not offer warranties.