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Founded 2012 • With Angi since December 2014
495 Arbor Hill Rd Ste P
Kernersville, NC 27284
Service Provider Response
Thank you very much for your review and detailed comments! We always appreciate feedback as we aim to provide the thorough, consistent level of service expected each visit. Communication is key, so we are glad to hear that your concerns were addressed and resolved quickly and to your satisfaction. Thank you again and all the best! Matthew Titlebaum Client Care (336) 245-8257 Maid Brigade of Piedmont TriadService Provider Response
Thank you very much for your review and comments! We are always happy to receive feedback and appreciate your comments about trust and the quality of service. We take your trust and privacy very seriously and appreciate the opportunity to care for your home! Matthew Titlebaum Client Care (336) 245-8257 Maid Brigade of Piedmont TriadService Provider Response
I'm sorry to hear that we weren't able to serve you but appreciate your consideration! I'm having trouble finding your information in our system, but if we did provide you with an estimate we can always further customize it to bring it within your preferred budget. Thank you again for your interest and we look forward to the opportunity to serve you in the future! Matthew Titlebaum Client Care (336) 245-8257Service Provider Response
Thank you for the review! Your feedback is very much appreciated. It was our pleasure serving you and we look forward to doing so again in the future. All the best, Matthew Titlebaum Client Care (336) 245-8257Service Provider Response
Thank you for the review. I am sorry that our pricing was not made clear; it looks like nearly three months passed between your previous two visits, which is why the last cleaning was a higher rate. After the initial, deep cleaning we set up fixed rates for different frequencies. It looks like you were scheduling bi-weekly visits which were set at the bi-weekly rate and then let a few months pass between cleanings. Because of this the last cleaning was scheduled at the fixed monthly rate, which is higher than the bi-weekly since there is more time between cleanings, We don't have anyone working with us named Tommy, so I'm afraid you may have us confused with a different cleaning company. Since our last cleaning for you was back in November, I think you may have used another service and gotten us confused with them - which is completely understandable! We hate to see that you were expecting a call and never received one so we will be reaching out to get this resolved. Thank you again and please don't hesitate to give us a call at (336) 245-8257 if you ever need anything. All the best, Matthew Titlebaum Client CareService Provider Response
Thank you for the review, it is very much appreciated! We look forward to serving you again in the future. Please give us a call at (336) 245-8257 if you ever need anything and we'll get you squared away. Thanks again! Matthew Titlebaum Client CareService Provider Response
Thank you for taking the time to submit your feedback. I am sorry to see that things were done done to your satisfaction. It looks like the team was sent back to do a free touch-up cleaning after the initial move-out so I am sorry that your concerns were not completely remedied. Your 100% satisfaction is our goal. If you are still living in our service area we would love another opportunity to serve you right. Thank you, Matthew Titlebaum Client CareService Provider Response
Thank you for taking the time to leave a review and your feedback! It is very much appreciated. We look forward to serving you again in the future if you ever need anything. Thanks again! Matthew Titlebaum Client CareService Provider Response
Wow, thank you for the review! We appreciate the thought behind it. The ladies will love to see your comments. Give us a call at (336) 245-8257 if you ever need anything and thanks again! Sincerely, Matthew Titlebaum Client CareService Provider Response
Thank you, (removed member name)! It was wonderful meeting with you. The ladies and I look forward to our ongoing relationship. Also, don't forget about our referral program! Both you and the friends you refer will get big savings off your cleanings so if you know of anyone in need of service be sure to send them our way! Thanks again for such a thoughtful review! Stacy Lopez Operations ManagerService Provider Response
Hey, thank you, (removed member name)! I am very glad to see that things are going well with Emma and Maria. We appreciate you taking the time to write such a kind review, but also that you took the time to wait a couple of months to be sure that everything stayed at the excellent level of service that we strive for from the beginning. Consistency is very, very important to us so the fact that you took the time to write an educated review after a couple of months of service means a lot. Thanks again, and please don't hesitate to e-mail me at mattbaum@maidbrigade.com or call the office at (336) 245-8257 at any time with any questions or concerns. Matthew Titlebaum Client CareService Provider Response
Thanks, (removed member name), for such a great review! I will share this with the ladies when they are back in the office this afternoon. You know how to reach me if you ever need anything! Thanks again! Matthew Titlebaum Client CareService Provider Response
Ms. [removed member name], Thank you for taking the time to write such a kind and thoughful review. All of us really appreciate your generous comments. The cleaners were especially happy when they heard what you had said! As we go forward, all of us will work hard to ensure your continued trust and satisfaction. Thank you again, Marc Titlebaum-OwnerService Provider Response
Mr. [removed member name], Thank you for taking the time to write this review. I really appreciate your thoughtful and kind comments. All of us appreciate the opportunity to provide service to your home for this past year. As we go forward, please be sure to let me know if there is anything we can assist you with in any way. Thank you again, Marc Titlebaum-OwnerService Provider Response
[removed member name] Thank you for your kind comments. We really appreciate the opportunity to provide you service. Thanks again for using the customer comment card. The teams very much appreciate your feedback. Please let me know if there is anything at all I can do to assist you. Thanks again, Marc Titlebaum-OwnerService Provider Response
[member name removed], Thank you again for the opportunity to provide service to your home. I really appreciate it. As we continue to provide service going forward, please be sure to let me know if I can assist you in any way. Thanks again, Marc Titlebaum-OwnerCleaning and disinfecting, residential and commercial, one-time and routine cleanings, deep cleaning, move in/ move outs, new construction, offices, Air BnB’s, and more! We specialize in house cleaning and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
Angi Certified
2022 Super Service Award
We offer cleaning for move in/out, residential, airBnB, commercial and construction.
Angi Certified
Housecleaning
Ask for details
Maid Brigade of Piedmont Triad is currently rated 4.6 overall out of 5.
Maid Brigade of Piedmont Triad is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Maid Brigade of Piedmont Triad accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Yes, Maid Brigade of Piedmont Triad offers free project estimates.
Yes, Maid Brigade of Piedmont Triad offers eco-friendly accreditations.
No, Maid Brigade of Piedmont Triad does not offer warranties.
Maid Brigade of Piedmont Triad offers the following services: Housecleaning