They installed the equipment but did not remove debris as described in work order. Currently the pump stopped working and after a week of calls no one has come out or returned my calls. I have 4-5 calls and voice mails in to them, each more progressively more urgent.
Description of Work: Dehumidifier and pump in crawlspace.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,966
Kelly K.
06/2015
1.0
air duct cleaning, insulation
+ 0 more
Not long after the work was done, the vapor barrier started falling down off the walls. The vapor barrier on the ground is not tearing. I have been calling John Patterson's personal cell phone and the office phone asking them to come out and fix their work for several years with no response. I was told I would be put on their work schedule but no one ever came out. I decided to start calling again this year. A few months ago, a gentleman from the company actually came out and confirmed the work was falling apart. He told me a crew would be there the next week. No one has shown up yet and the company and John Patterson refuse to return my phone calls.
Description of Work: The provider cleaned out my crawl space, treated for mold and mildew and sealed my crawl space. This work was guaranteed for life.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Dennis T.
01/2015
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
excellent. work was performed as described with total satisfaction.
Description of Work: Cleaned air ducts and dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Leslie S.
01/2015
5.0
energy audit, insulation
+ 0 more
I had purchased a $99 big deal, and then I had them do additional insulation work related to our kitchen remodel.
Description of Work: We used Clean Air Technologies. They did the energy audit, they did additional insulation in the attic. The fellow who did the energy audit, sent someone when the kitchen was being remodeled, and they figured out how air was coming in from the garage and would still come in after it was remodeled. We had other companies that could not figure it out. He then insulated the area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
MICHAEL P.
11/2014
1.0
This company was extremely unprofessional after the inital estimate visit. I tried calling, emailing and leaving messages over 2 months and no one ever returned my messages. Their price was lower than others by a couple hundred dollars but that is irrelevant if they don't response to schedule an appointment. HORRIBLE
Description of Work: Provided an estimate to redo the crawl space
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,300
susan M.
01/2014
3.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
I got concerned when they were late and almost called another company for the job. I was disappointed when I observed the outdated, totally worn out equipment that was being used to clean my ductwork. There was a strong, oily smell when equipment was operating and it smoked prolifically. I probably should have called off the job in progress immediately when I observed the tears and large holes in the worn out vacuum hose extending from the truck mounted machine causing a significant loss in suction needed to perform optimal duct clean out. The men were intelligent and nice. They seemed to want to compensate for sub-standard work due to faulty equipment and service. Also, I had to clean around each heat register and the registers themselves because of residual debris from ducts that day. Clean-up and disinfecting each register was supposed to be included. They apparently forgot this part of the job.I might use them again if the company would replace all old equipment but I can't say that with 100% confidence. I would like to give them credit for attempting to clean the kitchen register when I mentioned it still looked dirty. Although areas had to be cleaned or re-cleaned including dusting debris off all chair rails and floors where duct cleaning was performed.
Description of Work: I hired this company to clean the duct work and hvac systems in my home.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
$380
Amy B.
07/2013
5.0
dryer vent cleaning
+ -1 more
In selling house, we were dealing with VERY demanding buyers and a difficult inspector. They kept coming back with more issues and looking for small problems. Despite this, John remained calm and professional and figured out a way to fix it. We closed the sale thanks to him! He's coming out to check on new house for us to prevent any problems going forward.
Description of Work: Addressed possible mold issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Ben J.
06/2013
5.0
air duct cleaning
+ -1 more
.He always come through for me and he is great. And he is reasonable, finding the problem and fixing the problem that's why we deal with him.
Description of Work: .Items to do with moisture, drainage, moles; he is the one I call to evaluate the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Leslie O.
03/2013
5.0
dryer vent cleaning
+ -1 more
A workman alerted me to the strange news I had a bird's nest in my dryer vent! I called a dryer vent cleaning company on Angies list and after some phone tag realized they weren't in my immediate area. However they referred me to Clean Air Technologies and assured me they would do a great job. They were right. The workman cleaned the vent -it took a long time to get the old bird's nest out - put a new cap an the vent and educated me a bit about future needs I might have with birds and caps. Overall a good experience and a job well done.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
LINDA R.
10/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They arrived on time, were very professional and worked efficiently. They even wore shoe covers, which is important to me.
Description of Work: Cleaned 13 air vents (supply and return), one air system, one dryer vent. This also included sanitizer in air ducts and a new air filter. The dryer vent was free with the cleaning service. This was 3 years ago, but we had our dryer vent cleaned by them this year for $119.00. This was with a $30.00 discount. We have used this company for years and have never had a problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Candice C.
05/2011
4.0
air duct cleaning, drywall
+ 0 more
They did a very good job. I was very pleased with the work they did. Their price was nice. I would use them in the future.
Description of Work: I used Clean Air Technologies Inc in September last year. They did dry wall removal and replacement, chemical cleaning and air duct cleaning in my house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,500
CATHERINE S.
01/2011
5.0
dryer vent cleaning
+ -1 more
Clean Air was able to fit me into their schedule immediately, which was great since I was having a new washer and dryer delivered the next day. I was having no issues with my old dryer, I just felt that I would like to have the vent cleaned for peace of mind's sake. They were prompt and courteous. Price seemed a bit high, but never having had this done before I wasn't sure what to expect. They were very thorough.
Description of Work: Clean Air scoured the dryer exhaust route which to my knowledge had not been done since the house was built in 1993.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
DOUG A.
08/2010
4.0
dryer vent cleaning
+ -1 more
We called Clean Air Technologies after discovering a leak in what seemed to be our dryer vent. On the morning that they were scheduled to arrive, my husband stayed home from work to be there for the repair. The man (the owner, I believe) was 30 minutes late arriving, only to sit in his car and talk on his cell phone upon arrival. He continued to talk as he walked to the door and my husband had to wait at the door as the man finished his conversation. The man assessed the situation and assured us they could fix it. He said he would send a repair man in the afternoon. This was not a problem, but my husband had stayed home from work for nothing. The repair man arrived right on time, cleaned our vent and sealed the leak for a reasonable price. He found a small spot of mold that he wanted his boss to check out, just to be on the safe side. He said the boss would call us and set up a time to drop by. A week passed and we never received a call. I called the company to see what was going on and the boss said he would come out to assess the situation. He arrived the next day, later than I expected. However, he assessed the situation, fixed it, and was on his way in 5 minutes. Everything seems to be in working order.
Description of Work: Clean Air Technologies checked for a leak in our dryer vent, cleaned the dryer vent, and sealed the vent pipe. They also removed a small piece of wood that had mold on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$129
PETER S.
03/2009
1.0
air duct cleaning
+ -1 more
It did not go well. The technician seemed to be in a rush. The work was done on a Friday, Sunday morning we noticed that the temperature in the house was 60 degrees. I went under the house to look at the heater and the two front panels of the heater were removed and were leaning up against the heater, and there was a square peice of sheet metal by the entrance to the crawl space. Called the company several times Sunday morning and left voice messages, they have no emergency number so we could not reach anybody. Searched the voice mail options, web site, phone book, angies list for an emergency number, but there was none. After an hour called another company to put our furnace back together and get the heat on. The other company that got the heater put back together could find no opening where the return ducts were cleaned, so we're not sure that this was done. On Tuesday morning I noticed a clanging sound coming from the furnace. Never heard back from Clean Air from my multiple voice mail messages on Sunday, so I called them Tuesday afternoon and they came out and looked at this issue, which they said was a loose piece of metal. Still have not heard from the owner for a proper appology.
Description of Work: Cleaned all of the air ducts in the house.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$370
Response from CLEAN AIR TECHNOLOGIES INC
This customer's experience was certainly not to our expectation. As Super Service Award Winners in 2006 & 2008, we take pride in performing quality services for our customers. This customers system was working when we finished our cleaning midday on a Friday. Sometime between Friday afternoon and that Saturday night/Sunday morning the front panel of their furnace vibrated off causing the unit to turn off. Our office is closed on Sunday. We returned the customers call on Monday morning, but he had already had his unit serviced by his heating and air company. Clean Air Technologies reimbursed the customer $149, the cost of that service call. On Tuesday, we reinspected the system because the customer was hearing a clanging sound. This was a piece of metal on the top of his unit which was unrelated to our service. Based on this customer's experience we have changed our procedures to allow us to more rapidly respond to customers who have issues when our office is closed. We hope that Angie's List members recognize that we complete about a thousand cleaning projects per year and this customer's experience is an unfortunate exception.
Jackie H.
01/2009
5.0
John is great. He was very knowledgeable and took the time to explain everything he was doing to get rid of the mold. He was always willing to spend time explaining things when I had questions or concerns.
Description of Work: John at Clean Air came out and removed mold from around chimney area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
LINDA R.
12/2008
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
It went great. They were a little late but he called to let me know. They were very efficient. They got everything done and left. There were no problems. They wore booties when they came in and out of the house because I asked them not to walk on the carpet with their shoes. They cleaned up well after themselves.
Description of Work: They cleaned our air system and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jorge R.
11/2008
5.0
air duct cleaning
+ -1 more
They were very good but there was a little bit of inconsistancy with the price. They did do quality work for the price that i paid. I would reccomend them to others.
Description of Work: They cleaned all the air ducts in the house and did a good job.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUE E.
11/2008
4.0
air duct cleaning
+ -1 more
We found this company through our insurance company. It is hard to judge the performance of a company in this area. I have allergies and have not noticed a big difference in the air or with the amount of dust in my house.
Description of Work: We had this company clean the air ducts of our house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$320
SHOHN B.
10/2008
5.0
air duct cleaning, insulation
+ 0 more
The guy who came out was very good. He is very efficient and gave me an upfront price. He made sure I understood everything. The work was very good. The scheduling was kind of dicey. There was some confusion and misunderstandings about when people were coming and when they weren't.
Description of Work: They came and cleaned the crawl space and ductwork. They also had to put in new insulation after flood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
BANKS H.
07/2008
5.0
air duct cleaning
+ -1 more
They came out looked at ducts said it wasn't going to be a hard job, but because of us being short on money we can't have them cleaned yet, hopefully by end of summer.
Description of Work: I called this company for an estimate on duct cleaning.
Rating Category
Rating out of 5
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CAROL T.
05/2008
5.0
air duct cleaning
+ -1 more
They are the best I have ever had, prompt, he really new what he was doing. didn't waste anytime, very friendly and nice. I will be using them from now on.
Description of Work: They cleaned my air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lina W.
05/2008
5.0
air duct cleaning
+ -1 more
Cleaned all ductwork, under the house, in the attic and all through the house.
Description of Work: Air duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Randall M.
04/2008
5.0
air duct cleaning
+ -1 more
Started and finished at almost the exact time they said they would. Very good job. Price was fair.
Description of Work: Cleaned 23 vents and 2 systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$616
Leigh H.
02/2008
5.0
air duct cleaning
+ -1 more
Nathan came and gave an estimate, I scheduled the appt. for a week later. The tech arrived on time, was very professional and did a great job. He explained in detail what he was going to do and how long it would take. When he was finished he cleaned up around the returns and the vents. They did a great job!!
Description of Work: Cleaned all the duct work upstairs and down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
ANGELA H.
11/2007
3.0
I did not use them because their pricing is high. Estimated cost was $2,600.
Description of Work: I contacted them for mold remediation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Insulation,
Basement Waterproofing,
Energy Efficiency Auditing,
Heating and Air Conditioning,
Drywall,
Mold Testing & Remediation,
Drain Pipe Installation,
Wells and Pumps,
Water & Smoke Damage
FAQ
CLEAN AIR TECHNOLOGIES INC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
CLEAN AIR TECHNOLOGIES INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, CLEAN AIR TECHNOLOGIES INC offers free project estimates.
Yes, CLEAN AIR TECHNOLOGIES INC offers eco-friendly accreditations.
No, CLEAN AIR TECHNOLOGIES INC does not offer a senior discount.
No, CLEAN AIR TECHNOLOGIES INC does not offer emergency services.
No, CLEAN AIR TECHNOLOGIES INC does not offer warranties.
CLEAN AIR TECHNOLOGIES INC offers the following services: COMMERCIAL & RESIDENTIAL CRAWL SPACE MOISTURE & MOLD INSPECTIONS. CRAWLSPACE WATERPROOFING, SUMP PUMP INSTALLATION & MOLD REMEDIATION. CRAWLSPACE ENCAPSULATION & VAPOR BARRIER INSTALLATION. MOLD & INDOOR AIR QUALITY TESTING. AIR DUCT CLEANING, DRYER VENT CLEANING & HVAC COIL CLEANING. SALE & INSTALLATION OF HEPA AIR PURIFIERS & FILTERS.