Founded 2011 • With Angi since November 2008
Amenities
Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Licensing
Insured
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Verified Reviews
Showing 1-9 of 9 reviews
Carla P.
11/03/2015
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Description of Work
I really hate to give Insecttek a bad grade. Whe it was Bob the Kritter Gitter, they did a fantastic job! In the past year or so, I have been mostly unsuccessful in getting anyone to respond to phone calls and emails, requesting service. They are supposed to treat my home quarterly, and I have not heard from them since June of this year. It unfortunate, but I hope they can get their act together. They used to do such a great job.
Category
pest control
Richard C.
02/08/2013
Bob was most pleasant to deal with, arriving promptly as scheduled, following through with progress, explaining procedures, and assuring his prompt return if necessary
Description of Work
Traps were set, a squirrel and mouse were caught and removed promptly, the access hole was sealed
Category
animal removal
Michele C.
11/28/2012
Great. He showed up on time, did a thorough search, and provided me with a satisfactory explanation.
Description of Work
I contacted Bob the Kritter Gitter after using two other pest control companies that could not figure out if there were any animals in my attic and if there were, what kind of animal it was. Bob thoroughly searched the attic and the outside of the house for any entry points, including the roof and the chimney. He sealed up an area in the attic where an animal might have been entering and exiting. The previous company told me that they needed to leave this open because if they closed it too soon, whatever animals were getting into the attic would find another way to enter. But they never returned to do the repair. Bob stated that he did not find any animal droppings. He did notice some tunneling through the insulation, but said he could not conclude that there were mice or squirrels in the attic based on that alone. I feel that the other two companies were trying to make a case for animals being in the attic without any real evidence so that they could set traps and bait and come back every few months and collect a service charge. But Bob, I felt was not going to make any claims if there was no evidence to support it. He actually advised me to stop wasting my money and said that the noises that I was hearing were probably from squirrels running across the roof and not actually in the attic. I felt that he was honest, thorough and professional.
Category
pest control
David B.
08/22/2012
Bob was not the first company I called, but he was the only person that did both of the following: 1.) Answered the phone on a Saturday to schedule my appoint for the upcoming week, and 2.) was willing to come for a one-time treatment. We are trying to sell our home and did not want to sign up for an annual contract. The other companies I called (that actually answered their phone) would only service us if we agreed to an annual treatment contract upfront. Even if we weren't moving, I would not do business this way -- why would I sign a 1 year contract with a company that is not willing to demonstrate their work first? Bob is not like this. He explained that an ongoing treatment agreement is best, but that he was willing to come out for a one-time visit if that fit our needs. He even arranged for a 7:30am appointment so that I did not have to take time off of work. On the morning of the appointment, a worker named Judson arrived and immediately got to work. It only took him about 20 minutes to treat the entire interior and exterior but I felt like he did a thorough job. He explained to us what kind of roaches we had and that they did not have a and quot;nestand quot; that could be destroyed like ants. This means that we would still probably seem some roaches in certain areas outside, but that any that made it inside would die in short order. Since the treatment, we have had MUCH MUCH fewer roaches make it inside the house. The few that did get in either were found dead or they were obviously impaired and easy to kill. The company was responsive, easy to get along with, did well with our dog, and was well-priced. I only have one complaint. Judson asked me to sign an agreement that stated there was no warranty for their work since it was a one-time visit. (They only warranty their contractual visits). I didn't mind signing the agreement, but I should have been told at that time I made the appointment that there was no warranty and that this was required to complete the work. It should not be left up to a service tech to handle this. However, I do consider this a very minor issue. I am pleased with their work and would call them back if needed again.
Description of Work
we were having a problem with Smokey Brown roaches getting into the house. The company came and did an interior & exterior spray for pests.
Category
pest control
NANCY Y.
03/23/2012
He is very good. I would highly recommend him. I have used him for years. They call to schedule your next appoitment and work around your schedule. They come back if they do not get rid of the bugs. They are very responsive and trustworthy.
Description of Work
I use them for pest control. If you have squrils or snakes he will come and get them.
Category
pest control
Elizabeth M.
06/30/2011
The first company I called told me they didn't handle squirrels and gave me a referral number, but stated they didn't know anything about the company they were referring me to, it was just the number they referred people to. I ignored their referral in favor of another listing on Angie's list; Bob the Critter Gitter. When I called Bob, they were pleasant and quickly responded, kept the initial appointment, were unobtrusive keeping a check on the trap, and sealed up the entryway without fuss. We were very pleased with the service, would use it again or unhesitantly refer a friend to their service.
Description of Work
Came out, set trap, checked trap, sealed soffitt, no more problem, squirrel gone. Professional, pleasant, courteous, unobtrusive.
Category
pest control, animal removal
Sondra D.
12/15/2010
He is very friendly. I have a dog, and he always brings dog treats. He's great with the kids. He helps us feel very comfortable with him. He goes through every room in the house, and I never worry about anything with him. He is very trustworthy. If you're looking for any type of pest treatment, he is definitely the person to call. He is organized, and he comes on time. His prices are definitely fair, too.
Description of Work
He is our exterminator. I see him on a quarterly basis. He last came for a termite inspection and pest spray.
Category
pest control
SRIKANTH S.
06/02/2010
I called and setup an appointment with Bob. He came in on-time and was very professional. Sprayed around the house and outside and in the crawl space. Provided instructions on efficacy and handling of the chemical used. It took about 20 minutes.
Description of Work
One time spraying around the house to control ants. Both internal and external
Category
pest control
Sondra D.
11/11/2008
I have been using this company since about 2004. There is excellent customer service. He is very trustworthy when he is in the house. He will also remove animals from the house. One time I thought I had a bird in the house and he was here in about an hour. I feel that his prices are reasonable also.
Description of Work
He comes quarterly and sprays for preventative pest control. It is just the routine treatment to prevent bugs or insects that are common to this area from appearing.
Category
pest control
Phone
Address
228 N. Harrison Place Lane
Fuquay-varina, NC 27526
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Other Information
Services offered
FAQ
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