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Founded 1986 • With Angi since July 2011
7528 Kerr Chapel Rd
Elon, NC 27244
Service Provider Response
I would like to first say that we have been in business for twenty serren years and service 1200 customers annually. Usually a complaint or problem is caused by a lack of communication between contractor and customer. This holds true between the members and Grounds Scapes. We were contacted to renovate the member's rear lawn.(which was in poor shape,ground stumps etc.) Before doing so we performed a sprinkler audit on their sprinkler system and advised some head relocating. Only one head was allowed to be moved. Member said "she would water the dry areas by hand." Hydro seeding breaks the protective coating on the seed and makes it germinate almost immediately. If not watered properly the seed will die. Member's wife was given a shict care schedule to follow : l. Water immediate after we hydro seed the disturbed areas. 2.Water three times per day daily for a short period just enough to wet the top 1" of soil for three weeks 3. Water once a day daily after three weeks for two weeks 4. Maintain a 4" grass height and cut no more than l/3 grass height at each mowing 5. Water twice a week through the Summer running as long as needed to maintain growth and color After hydro seeding, two days later, the grass had not been watered and member contacted me. He was having difficulties starting the sprinkler system. I helped him get the system running over the phone. I visited the property weekly throughout the process. The areas not covered by the sprinkler remained dry and the seed was slow to come in. On the third week we stopped by and re-hydro seeded the upper area near the garage that was not being watered correctly. On the fourth week the grass was a foot tall and we contacted member's wife to mow grass and cut back the watering. Their maintenance man contacted me a week later,and "stated that the lawn was so wet they couldn't mow. " The members had not cut the sprinklers back and the ground was swampy. Two weeks later the grass was dry and member called with concerns about the grass stand diminishing. I told him "due to the hot weather approaching we would aerate and seed these areas free of charge in the Fall." He said "this was ok." Two days later, I received a call from member. He said" He was cancelling all services with Grounds Scapes and getting another company." We all know that one can sow a seed or plant a plant. But, it takes watering and nurturing to have the plant grow and mature. We prepared the seed bed properly, hydro seeded, fertilized,limed,mulched and tacked the seed. It just lacked the proper attention of our schedule. The members did not allow us to perforrn the Fall seeding as promised. Grounds Scapes operates on the motto" perform services and treat customers as you would like them done unto you". That being said, I had three other companies come by and look at the member's lawn . They gave quotes for Fall aeration ,seeding and one application for weed control. The most expensive quote was for $500.00. Therefore Grounds Scapes has sent payment to the members in the amount of $500.00 for this Fall service. The lesson to leam from all of this; is to communicate with your contractor and follow the directions they give for care! Thanks so much Jim HumphreyAt Drain Designs, our goal is to double the healthy life of your home and landscaping by ensuring a proper, well maintained drainage system. We have over 30 years of experience in drainage & waterproofing detective work - design & installations - foundation and structural repair. Our systems prevent costly depreciation, structural damage and health concerns. Lifetime guaranteed, easy to test, PVC pipe systems, French Drains & our patented American Drains. Satisfaction is guaranteed! For more info, please call us at (919) 545-7771 or 1-800-DRAINAGE, or visit www.draindesigns.com.
Angi Certified
2022 Super Service Award
Offers Coupon
Barcenas and Sons is a family owned business operating in NC since 2018. Our team of professionals provides solutions to your project. Join us today on your endeavor and become part of our family!
Angi Certified
Landmark solves landscape problems to maximize your outdoor space! We love to be outdoor and want you to enjoy your yard to the fullest. At Landmark Design & Landscaping, we: Remove old landscapes, trees, and brush Install water features such as waterfalls and ponds Build retaining walls and walkways Design and install new beds and plants Grade and install new lawns Offer Bobcat Skid Loader Services (Forestry Mulching, Stump Removal, Fallen Tree Chipping/Brush Clean up We are a small, veteran and locally owned, landscaping company with over 9 years of serving customers. We do everything we can to turn out clients into raving fans. Call us now and become a member of our fan club!
Angi Certified
2022 Super Service Award
Residential & commercial landscape design & installation, lighting, construction, brick pavers & flagstone, patios & walks, block, natural stone & wood retaining walls, natural ponds & waterfall features, lawn sprinkler systems, installation, repair & design.
We do not offer services inside the home.
Grounds Scapes Inc is currently rated 4.3 overall out of 5.
Grounds Scapes Inc is open:
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Grounds Scapes Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, Grounds Scapes Inc offers free project estimates.
No, Grounds Scapes Inc does not offer eco-friendly accreditations.
No, Grounds Scapes Inc does not offer a senior discount.
Yes, Grounds Scapes Inc offers emergency services.
No, Grounds Scapes Inc does not offer warranties.
Grounds Scapes Inc offers the following services: Residential & commercial landscape design & installation, lighting, construction, brick pavers & flagstone, patios & walks, block, natural stone & wood retaining walls, natural ponds & waterfall features, lawn sprinkler systems, installation, repair & design.
We do not offer services inside the home.