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Triangle Home Detailing

4.7(
874
)

Gutter Cleaning, Pressure Washing, Dryer Vent Cleaning,

... +5 more

About us

Triangle Home Detailing is a customer service company that provides home detailing services to residential and commercial clients in Raleigh, Durham, Chapel Hill and the surrounding communities. Our services and maintenance packages insure your home is in the best shape possible throughout the year.

Business highlights

11 years of trusted experience

Services we offer

Gutter Cleaning, Pressure Washing, Window Cleaning, Dryer Vent Cleaning, and Gutter Guard Installation.

Services we don't offer

Repair services

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7874 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.6
Write a review
Showing 551-575 of 874 reviews
Dave O.
03/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: I had a pretty easy vent to work on. Short distance, ground level. Tech found some items in the vent (probably from original construction of the house!). Cleared it out really quickly. They don't do anything from the inside/back of the dryer, though, which was a surprise to me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Debbie C.
03/2016
3.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0
$59
Udo K.
03/2016
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Dryer tuft cleaned ..... Went very well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Morgan J.
03/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Patricia A S.
03/2016
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: This was a big deal for $49.00 There was no problem with setting appointment. Arrived on time. Very easy, did not have to come in house. All work do from out side dryer vent. Showed how much fluff was taken, it was a lot. very glad we had it done
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
JOHN W.
03/2016
1.0
gutter cleaning
  + -1 more
unknown
Description of Work: Did not show up for work. Individual originally said he was calling from his truck about setting up date for work. later he called back saying he wanted to do the work on another date and then said he did not make the call from his truck as originally settling the date. My wife then told she would not use your service if this was the type of service provided. She then requested a refund from the provider and we have not yet seen a refund for work contracted under the credit card payment.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Triangle Home Detailing
Future Clients, this review is a total misrepresentation of what happened with this client. Although my response is long, I felt it important to include every correspondence between this client and myself during this time to illuminate what actually happened. You can rest assured by our almost 600 reviews with an A rating that you will receive a great service from Oak City Home Services. Mr. [Member Name Removed], This happened almost 8 months ago, and you do not remember what happened correctly. Everything is recorded in the emails that we sent back and forth at that time. First, you made a purchase through Angie's List on June 24, 2015. We sent a message through Angie's List in response to you purchase the following day. On Friday, June 26, at 9:07 pm, you sent an email directly to me, not through Angie's List, confirming your service address, phone number, and email, as requested. The following day, Saturday, June 27 at 4pm, I sent an email to you that stated: "Thank you for considering Oak City Home Services! The information that I have for [Member Information Removed] states that it is 3,300 sqft. At that size the cost for gutter cleaning is $105, and there is an additional $52 charge if your home has gutter covers. We can schedule as early as next week if you like. Please let me know if you have any questions or if you would like to go ahead and schedule. Thank you!". I did not receive a response from you until Sunday, July 5 when I received a voicemail from your wife stating that you had not received a response from me. That evening I sent a follow up email stating that I received the voicemail from your wife, but that I had in fact, as evidenced by our email thread, sent an email letting you know when I was available to schedule an appointment for you. I also let you know at that time that I was now scheduled 2 weeks out from the date of your phone call. The following day, Monday, July 6, at 12:42 pm, I received an email from a new address, your wife's email address, stating, "My husband has told me this morning that you are working two weeks out. Because we sent you this email almost two weeks ago, could you kindly arrange to clean our gutters this week?". My response minutes later, "I hope this finds you well! Thank you for getting back with me so quickly today! Unfortunately I am completely booked until the week of July 20. I understand your frustration, and the inconvenience. However, your email was sent at 9 pm Friday, June 26. Despite not working over the weekends, I emailed you back at 4 pm the following day to schedule and had not received an email in response. I would love to get you scheduled asap, but that will have to be the week of the 20th unless someone in your area cancels. I really do apologize for the inconvenience and hope that we can get this scheduled. Thank you!". You responded the same day, at 7:45 pm (2 hours after my office hours have ended), stating, "Thank you for responding. My husband said he called you on a Saturday and at that time you said you were returning from a job, could not talk, but would call him back. He never got a return phone call. Nevertheless, let us see if we can schedule this asap. What is the first time you have the week of Jun 20th? We need to come up with a mutually agreed upon time very quickly." My office hours are clearly marked, all over the internet, as Monday-Friday 9am-5pm. As a small business owner, I reserve the right to choose what days I work and what days I do not. If we get really busy I may choose to work the occasional Saturday, but as a rule we are closed. When your husband called on Saturday, June 27 I was unable to call back later, as intended, so I sent an email that same day instead. Again, this all occurred outside of the office hours that we have listed on Angie's List and all over the internet. I later replied, "Good morning! I tried working with a few clients to fit you in sooner, but unfortunately I did not have any luck. The first day I have in your area is Wednesday, July 22. Remember, you do not need to be home for the service to be completed. Please let me know if this ok. Thank you!". Your response, "Yes, that is ok, but I would like to be here when you come. I have a meeting scheduled all afternoon, so would appreciate your coming in the morning." My response, minutes later, "Absolutely!". Please note, that you simply stated that you needed a morning appointment (9am-12am in accordance with our hours) but nothing else. At 10 am on the day of our scheduled appointment I received this email, "I have now checked every Angie's list email for the past 3 weeks and there is (in bold underlined font) NO email from you changing the time. I stayed home from work today to be here when you came. please refund our money as soon as possible. why are we not happy? poor interactions.. You told my husband on a Saturday you could not talk with him because you were returning from a job. Then you told me you responded to an email from us on a Saturday, even though you said you did not work on the weekend. Then you said you sent an email we did not receive. It is not in our inbox and I have checked twice. too many excuses. It has now been one month since we contacted you to clean the gutters.". We didn't just not show up as your review states, you canceled the service. Mind you, this was at 10 am, which is still in the morning. You did not request a specific time for your service, nor did I give you a specific time for your service. You simply stated that you needed a morning appointment because you need to be gone all afternoon. We had you scheduled that morning before your canceled the appointment. Also, I will reiterate, our office hours are clearly set for Monday-Friday 9am-5pm. If I choose to make an exception one week, as a business owner, I have the right to do that. However, that does not bind me to then do that for every week moving forward. But even beyond that, I contacted you via email that same day. You say that you did not receive that email, but I have copied and pasted it above and I showed it to you during our correspondence back in June and July of 2015. Lastly, you made a purchase through Angie's List not through Oak City Home Services. When you purchase a deal through Angie's List it is their responsibility to handle any refunds, not ours. -Michael Hall
Gail Z.
02/2016
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: cleaned out the dryer vent. Very efficient and knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
David V.
02/2016
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruxandra D.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon W.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mark O.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: We originally scheduled to have gutters cleaned a while back, but poor weather conditions made that impossible. Michael was in regular contact and came on one of the first days that weather permitted. He did a nice job and cleaned up after himself. We plan to engage him again for future work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Bill H.
02/2016
4.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$90
Patricia M.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Beverly O.
02/2016
5.0
pressure washing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149
Patricia E.
02/2016
4.0
pressure washing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Barbara D.
02/2016
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned out dryer vent. Some confusion about schedule, but when I called they came out to take care of everything.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Shannon N.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: He came to clean my dryer vent, but he said that my system did not need cleaning due to the system blows everything out
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Diane S.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned my dryer vent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Pat R.
02/2016
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Clean dryer vent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Janet W.
02/2016
5.0
gutter cleaning
  + -1 more
.
Description of Work: Cleaned the gutters. Took a while to get it scheduled.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$68
macpherson M.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: gutter cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Selma M.
02/2016
4.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
Jon F S.
02/2016
4.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$75
Donna Y.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Daphne W.
02/2016
5.0
window cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Contact information

P.O. Box 72951, Durham, NC 27722

http://www.trianglehomedetailing.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Window Cleaning,
Gutters,
Leaf Removal,
Deck Maintenance,
Roof Cleaning

FAQ

Triangle Home Detailing is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Triangle Home Detailing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Triangle Home Detailing offers free project estimates.
Yes, Triangle Home Detailing offers eco-friendly accreditations.
No, Triangle Home Detailing does not offer a senior discount.
No, Triangle Home Detailing does not offer emergency services.
Yes, Triangle Home Detailing offers warranties.
Triangle Home Detailing offers the following services: Gutter Cleaning, Pressure Washing, Window Cleaning, Dryer Vent Cleaning, and Gutter Guard Installation.
Repair services

Contact information

P.O. Box 72951, Durham, NC 27722

http://www.trianglehomedetailing.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM