Triangle Home Detailing is a customer service company that provides home detailing services to residential and commercial clients in Raleigh, Durham, Chapel Hill and the surrounding communities. Our services and maintenance packages insure your home is in the best shape possible throughout the year.
Description of Work: provider stiffed me twice; once his cousin died, then it rained - no reschedule. w/ all the disappointments I've had I'm to the point I don't trust Angie recommendations unless I've had previous positive experience w/ them. Angie, u need 2 clean up your act; getting really sloppy.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$145
Ben D.
06/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Cancelled and received refund for this Big Deal purchase.
Rating Category
Rating out of 5
lisa M.
06/2016
3.0
gutter cleaning
 + -1 more
.
Description of Work: They could not find the time in their schedule for my location,or it rained, so I finally cancelled the appointment, after 3 months of attempting to schedule.
Rating Category
Rating out of 5
$85
Response from Triangle Home Detailing
Ms. [Member Name Removed], This is totally untrue. The last message we received from you just a couple of days before our appointment was the following: "Michael, it turns out that My partner taked care of the leaves in the gutter this week, can I apply the credit I have with you for gutter cleaning to pressure washing my decks?" We let you know that because the services where different that you could not apply credit to another service, which is stated on your purchase order, but that you could use this for a future gutter cleaning. -Michael Hall
Johanna M.
06/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Oak City cleaned out my gutters. I thought I had some damage that needed repairing, so I asked him to check while he was up there. He said that everything looked great - my gutters were clear and he did a great job of cleaning up. I would definitely recommend Oak City.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael O.
06/2016
5.0
window cleaning
 + -1 more
grear
Description of Work: wash windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Sarah R.
06/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Cleaned my gutters. Were on time, quick, professional, and a good job. Pretty seamless transaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Nan C.
06/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: I have used this company twice and highly recommend
Rating Category
Rating out of 5
Yes, I recommend this pro
Ellen J.
06/2016
1.0
gutter cleaning, window cleaning
 + 0 more
unknown
Description of Work: This was offered as a deal of the week. I accepted this deal in Jan. 2016 (e). It was several weeks later when Oak City Services responded that this deal was not authorized by his company. I accepted this and commiserated with him. I told him that I worked at home and my schedule was very flexible and would work with his schedule. He agreed and I didn't hear from him again until I called him sometime around the middle of April. When the company contacted me, he said that he just forgot about me. Again I accepted his apology and even agreed to pay his regular price. He scheduled my window cleaning, but then was re-scheduled several times. It was eventually scheduled for Sunday, May 22nd. I admit the weather had been rainy, but I have received no communication since then. I'm done!!! |
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Triangle Home Detailing
Ms. [Member Name Removed], This deal, as you stated, was not authorized by me or anyone associated with Oak City Home Services. I told you this as soon as we received notification of your purchase order. Angie's List ran this without our permission, which is why the deal was canceled as soon as it came to attention. The deal alone was more than 50% off of our price for that work, and on top of that Angie's List took 40% of what was sold. So, as you can imagine we were not very happy about this deal being run through our account. We contacted you the same day of your purchase, and asked for your service address and contact information. The following day you replied with this information and I let you know that this was an unauthorized deal and that it would be a good amount of time before we would have the ability to schedule for this reason, and that you would be able to receive a refund if this timing did not work for you. You mentioned that you were in no rush and that we could schedule at our convenience. We were, and are, very busy and I did forget about this deal altogether. Again, this unfortunately was not a deal that was authorized by Oak City Home Services, and therefore was very low on our priority list. When we did schedule for May we had several rain delays. You confirmed the last appointment, but when we showed for the service no one was home. Because of everything outlined above we cannot reschedule this service again. This deal has been a huge headache for everyone involved; except Angie's List, who has made a profit from this with doing nothing. I apologize that this has been a frustrating experience for you. It certainly has made us reconsider how we will do business with Angie's List in the future. -Michael Hall
Description of Work: Power-washed house, cleaned all windows inside/outside. |Excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marie G.
06/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Very good service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
marc R.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul S.
05/2016
5.0
gutter cleaning
 + -1 more
.
Description of Work: Good attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris L.
05/2016
4.0
gutter cleaning
 + -1 more
.
Description of Work: He cleaned the gutters.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Julianne K.
05/2016
5.0
gutter cleaning, dryer vent cleaning
 + 0 more
Excellent!
Description of Work: Cleaned gutters and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Sridhar R.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Michael was great, he was informative and kept me posted on schedule (with bad weather we had to reschedule couple of times). Very happy with his service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Jeanne F.
05/2016
1.0
gutter cleaning
 + -1 more
unknown
Description of Work: This was cancelled as they did not call me back with the days I wanted.
Rating Category
Rating out of 5
responsiveness
1.0
Gregory O.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Good communication and follow up through several delays due to weather. Happy with the service delivered. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Charles F S.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: They cleaned out the vents and gutters, but I would have liked them to check to be sure the downspouts were not clogged.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$85
Response from Triangle Home Detailing
Mr. [Member Name Removed], Thank you for your review! Checking/clearing the downspouts is a part of our gutter cleaning process. Although it may not be explicitly outlined, we always check them and clear them of debris. -Michael Hall
Sean & Bevin S.
05/2016
4.0
gutter cleaning
 + -1 more
unknown
Description of Work: cleaned gutters. Guy is really hard to get in touch with. Had to complain to AL to get him to show up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0
$80
05/2016
1.0
gutter cleaning
 + -1 more
unknown
Description of Work: The gutter cleaner showed up days late, and seemed to have forgotten that I was on his schedule. I asked him if when he cleaned the gutters, he would take the refuse with him. He was reluctant, but I finally convinced him to do it. I would NOT use this service ever again.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Andrew M.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Gutter cleaning. Courteous and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jared G.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LYNN P.
05/2016
5.0
gutter cleaning
 + -1 more
unknown
Description of Work: Mike was very flexible in meeting my schedule. He was very professional and my windows/doors look fantastic. I would definitely use Oak City Home Services again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Window Cleaning,
Gutters,
Leaf Removal,
Deck Maintenance,
Roof Cleaning
FAQ
Triangle Home Detailing is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Triangle Home Detailing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Triangle Home Detailing offers free project estimates.
Yes, Triangle Home Detailing offers eco-friendly accreditations.
No, Triangle Home Detailing does not offer a senior discount.
No, Triangle Home Detailing does not offer emergency services.
Yes, Triangle Home Detailing offers warranties.
Triangle Home Detailing offers the following services: Gutter Cleaning, Pressure Washing, Window Cleaning, Dryer Vent Cleaning, and Gutter Guard Installation.