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Troff Services

Pest Control, Carpet Cleaning, Upholstery Cleaning,

About us

Troff Services originated from a simple family conversation during a road trip. As Steve and Julie were discussing future plans with their sons, Daniel and Joseph, the idea of starting a business came up. Drawing upon years of extensive field experience, They left their jobs and embarked on this exciting entrepreneurial journey – initially, intending to establish a pest control company. But fate had a different plan. While browsing Craigslist for equipment, Steve stumbled upon a used carpet cleaning van. Having owned a carpet cleaning company earlier in his career, the sight of this van reignited Steve’s passion. This serendipitous event became the catalyst for Troff Services as we know it today – a family-run, multi-service company with a heart. For the past 15 years, Troff Services has tirelessly refined our offerings and mastered our skills in carpet cleaning, pest control, mosquito treatments, soft washing, and window cleaning. But we offer more than just services – we deliver what we affectionately call ‘The Red Carpet Experience®’. The Red Carpet Experience® represents our commitment to exceptional service, treating every home as if it’s our own and delivering sparkling results that last. More than just a business, we focus on building enduring relationships with the individuals and families who support us. Today, as we continue to grow and expand, our core values remain the same. We’re still the same dedicated family, constantly working not just to earn a living, but to make a difference in the lives of our clients. Join the Troff family today and let us roll out The Red Carpet Experience® for you!

Business highlights

17 years of trusted experience
Family Owned & Operated

Services we offer

Troff Services offers: Carpet Cleaning | Upholstery Cleaning | Tile Cleaning | Area Rug Cleaning | Hardwood Floor Cleaning | Pest Control | Mosquito Control | Window Cleaning | Soft Washing | Pressure Washing |

Services we don't offer

Termites, Carpenter Ants, Carpenter Bees, Powder Post Beetles, Old House Borers, Bed Bugs, & Honey Bees. Wildlife Control and Dead Animal Removal. Plumbing, Heating & Air, Electrical, Maid & Repair Services. Lawn Care, Plant Care, Mowing & Tree Trimming. We only service in North Carolina.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 124 reviews

Monica N.
12/2015
5.0
pest control
  + -1 more
Troff Pest Control is great. I called a few days before scheduling them to get information on the types of insect problems we were having. They offered great information and spent about 10 minutes on the phone with me without any promise of using their service. They were polite and professional. They showed up on time and were genuinely interested in helping us solve our ant problem. Based on our experience with them, I feel that they are a trustworthy company and will be using them for any further pest problems we have at our rentals and at our home.
Description of Work: Treated our rental property for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Mikala D.
10/2015
5.0
pest control
  + -1 more
The provider came in and sprayed for pests. They were very professional and got the job done.
Description of Work: The provider came in and sprayed for pests. They were very professional and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Jess S.
09/2015
5.0
pest control
  + -1 more
We received two calls prior to the appointment, and a call from the technician prior to arrival. All the work was completed quickly and professionally.
Description of Work: Sprayed for pests

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

David P.
08/2015
5.0
pest control
  + -1 more
Very thorough spraying of all areas where mosquitoes are likely to breed. Their certifications allow them to spray bushes closer to my house than Mosquito Squad is allowed to do.
Description of Work: Sprayed for mosquitoes around my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Karen H.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Daniel arrived on tome and immediately put booties on his shoes without being asked. He prepared my hallway and necessary areas to prevent water leakage and dirt from the outside. He did a through job of both the sofa and loveseat and it looked almost like new. I asked if he could apply some stain resistant spray to both (no sales pressure was given) and it was done at a extra minimal cost. The furniture looked great and smelled even better when he was done. I would definitely use them again. He did a great job at a very reasonable cost. Thank you.
Description of Work: Daniel cleaned my sofa and loveseat wonderfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael P.
07/2015
5.0
pest control
  + -1 more
Wonderful, been dealing with an Ant problem for a couple years, they came in, did some stuff, now I haven't had ants since.
Description of Work: Kill Ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Matthew D.
07/2015
5.0
pest control
  + -1 more
We used an Angie's List deal to purchase 3 Mosquito Control Services from Troff. They were very punctual, always communicating scheduled dates in advance and showing up on time. Their technician was much more thorough than prior services we had used. We are planning to continue treatments and use their pest services as well!
Description of Work: 3 Mosquito Control Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

LIBBY & DAVID E.
06/2015
5.0
pest control
  + -1 more
They were professions and came back quickly as needed to get rid of the problem.
Description of Work: Sprayed for ant and other bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

weihua Z.
06/2015
5.0
pest control
  + -1 more
my rental home has ants, and I called the Troff pest control, they are able to contact my tenant to schedule service the next day, I am impressed by their super fast respond and professional service. Thanks!
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

David P.
06/2015
5.0
pest control
  + -1 more
Every step of the process went well. Purchased an Angie's List coupon for Preventive Interior and Exterior Pest Treatment. Was contacted very quickly by Troff. Steve was here when scheduled and very professional. I'd definitely recommend to others.
Description of Work: Steve examined three areas inside and outside my house where I had concerns about insects. He sprayed and left bait where needed, talked with me about various risks connected with those insects, and referred me to Clint Miller Exterminating to assess any risks from wood-destroying critters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Lu-Ann M.
05/2015
5.0
pest control
  + -1 more
It went so well!. Julie who coordinates the office and scheduling is so pleasant and understanding that I told Steve when he arrived that she's my new BFF! I had to reschedule our appointment many times due to unforeseen circumstances and she was very flexible and I appreciated that. Steve is the owner and he explained everything very well to my husband and I and answered all of our questions. Their price for bimonthly protection is very reasonable and we will definitely be using them in the future. In fact we were so impressed, we're now going to hire Troff carpet cleaning which also has excellent reviews on Angie's List. You won't find a more honest and likeable, family owned company! Very refreshing in this day of big franchisees who use a lot of "lines" and scare tactics to oversell services. Thanks so much for doing such a great job.
Description of Work: Inspected crawl space and perimeter of house and provided a base treatment for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Stanley J.
05/2015
5.0
pest control
  + -1 more
Owner arrived at the appointed time. Completed a thorough inspection then subsequently outlined the proposed treatment plan based on my reported insect findings & observations. Work was completed professionally & in a timely manner.
Description of Work: Provided exterior pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Wiletta J.
04/2015
5.0
pest control
  + -1 more
They recommended me to remove the bushes near the house that were housing the ants. They removed the bushes and sprayed outside the house. I did not want them to spray the chemicals in the house so they sprayed mostly outside. I called him to inform the ants were still coming in. On 4/1/15 they came back out to spray again. This time they sprayed the inside and the outside. I have had no problems since then. I still see a few ants form time to time, but now its just one or two, vs multiple ants and they are killed instantly once they go over the area where the chemicals were sprayed. I have it set up for them to come back every 3 months to make sure we eliminate all the ants. It was an excellent/. They are always on time and if they have to reschedule due to weather or will be delayed they will call me and let me know. He takes his time and makes sure I understand the process and what they are doing.
Description of Work: I purchased the Big Deal for $64 for a Preventive Interior and Exterior Pest Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Lisa H.
03/2015
5.0
carpet cleaners, house cleaning
  + 0 more
He was very knowledgeable and friendly. I explained what products he used and how they worked. He did a great job!!! I was very satisfied with the results.
Description of Work: Steve cleaned carpet for 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Anna B.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Daniel was the provider that came out and cleaned our carpets. He was fantastic! Very knowledgeable, and able to answer all of my questions. He was also able to provide me with information around cleaning our wool rugs, and other parts of our home in the future. I had asked Troff to come clean my Master Bedroom and Closet. We have two small dogs, and they had thrown up in multiple places in the room leaving some small stains and odor. Daniel was very professoinal and efficient, the service took approx. 1 hour and our carpet looks amazing. I would certainly use Troff again, and recommend them to anyone!!
Description of Work: Troff came and cleaned the carpets in our Master Bedroom and Closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Teresa R.
03/2015
5.0
pest control
  + -1 more
Steve is very knowledgeable about all aspects of pest control and very willing to share home maintenance tips that will prevent future problems. He made several extra trips to our house between our every other month paid "booster" treatments and was able to locate the root of our ant problems. He found and destroyed the large ant colony in our front yard that was hiding under a pavement stone. Steve did such a great job that we didn't even need a late fall treatment. We have had no pest problems all winter and none yet this spring. Julie has already called to schedule our first treatment for this year and we are looking forward to receiving Troff Pest Control's expert and professional service. The low cost Troff charges for maintenance treatments is money very well spent.
Description of Work: Troff Pest Control came to our house in the spring of 2014 and did a thorough pest prevention treatment of the outside of our house. We had requested outside treatment only. We had a large ant colony in the front yard hiding under a pavement stone that caused us to need extra help between paid visits and Steve came out several times for free until the ant colony was discovered and eradicated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Patricia D.
02/2015
5.0
pest control
  + -1 more
They were great. They answered our questions and talked about what we needed according to the issues we might have.
Description of Work: I purchased a Deal from this company for a preventative interior and exterior pest treatment. They sprayed around the inside of our house and then sprayed around the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Michelle E.
12/2014
5.0
pest control
  + -1 more
They contacted me quickly, came to my house and addressed all of my issues. I have not had any problem with ants since.
Description of Work: We had an on going ant problem and they took care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

mike C.
10/2014
5.0
pest control
  + -1 more
They were professional, courteous, on time and I enjoyed working with them.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Brian B.
10/2014
5.0
pest control
  + -1 more
They were on time, professional, and didnt try to oversell you.
Description of Work: $64 for a Preventive Interior and Exterior Pest Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Sharon S.
10/2014
5.0
carpet cleaners
  + -1 more
Did a great job! Much better than other carpet cleaning companies I used in the past.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joan K.
08/2014
5.0
carpet cleaners
  + -1 more
It turned out fine. Scheduling was also fine. Communication was great and they were very though. The cleaning was done very well. The price of the service was reasonable.
Description of Work: They cleaned the carpeting in the living room, dining room, stairs and hallway. There were some additional costs for areas I added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane Q.
08/2014
5.0
carpet cleaners
  + -1 more
Polite phone scheduling. Arrived on time as promised. Clean, friendly and professional. Excellent results. fair pricing. Locally owned company- always a plus to me.
Description of Work: cleaned carpet, removed pet stain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Pamela S.
07/2014
5.0
carpet cleaners
  + -1 more
It went great!! Troff came out the same week I called and came early one day to ensure they could fit me in before my graduation party. they were on time and the two young men were dressed in black pants and polo shirts! The put runners down and got straight to work! My carpets looked great and were treated with a stain guard. After a few days, a couple of spots rose the surface. My carpet is 15 years old and gets a lot of wear from my three teen boys. I called to see if they thought they could look at it... within two hours they were back, cleaned the spots and and quot;speed driedand quot; the areas to prevent the spots from coming up again! I love this group and already have referred several neighbors to them!! I will definitely call again!
Description of Work: Troff came out and cleaned three rooms and my stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joan S.
06/2014
5.0
pest control
  + -1 more
Very professionaland understanding of illness at house (I'd actually forgotten appt). Did his job thoroughly around everything happening without getting in the way or cutting any corners. Applications working very well so far. Discussed what to expect, future needs and other services without pressure to schedule those. Will use again!
Description of Work: Assessed pest entry points, inspecting interior & exterior, then sprayed & spread pesticides as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Contact information

40 Dulin Dr SW, Concord, NC 28027

http://www.troffservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Pressure Washing,
Window Cleaning

FAQ

Troff Services is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Troff Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Troff Services offers free project estimates.
No, Troff Services does not offer eco-friendly accreditations.
No, Troff Services does not offer a senior discount.
No, Troff Services does not offer emergency services.
No, Troff Services does not offer warranties.
Troff Services offers the following services: Troff Services offers: Carpet Cleaning | Upholstery Cleaning | Tile Cleaning | Area Rug Cleaning | Hardwood Floor Cleaning | Pest Control | Mosquito Control | Window Cleaning | Soft Washing | Pressure Washing |
Termites, Carpenter Ants, Carpenter Bees, Powder Post Beetles, Old House Borers, Bed Bugs, & Honey Bees. Wildlife Control and Dead Animal Removal. Plumbing, Heating & Air, Electrical, Maid & Repair Services. Lawn Care, Plant Care, Mowing & Tree Trimming. We only service in North Carolina.

Contact information

40 Dulin Dr SW, Concord, NC 28027

http://www.troffservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed