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Household Appliance Repair Inc

With Angi since March 2011

3.2

(5) Verified Reviews

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Business Details

Phone Number

Address

423 White Water Wy

Concord, NC 28027

Map showing Household Appliance Repair IncView larger map

Description

In business since 2001. Have 20 plus years experience in the appliance repair field.

Verified Reviews

A few reviews for this pro...
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john B.
5.0
02/17/2014
It was perfect, every detail
Description of Work
repaired refrigerator
Category
appliance repair
Richard G.
1.0
07/27/2011
Service man arrived at my home with his wife and daughter in a pick-up truck full of yard sale items. Very unprofessional. But he was a nice guy who seemed to know what he was doing. He told me 3 items were needed for repair of my Samsung fridge. I specifically asked him if the work was all covered under my 2-10 Warranty. He ASSURED me it was. He returned a week later with one of the 3 parts, but without wife and daughter this time. Installed part, problem not fixed. Obviously the part he replaced was NOT defective. He told me nothing he could do about my problem since MY problem was NOT covered by the warranty. Cost me a week with a broken fridge, $100.00 deductable, and wasted his time. I learned a costly lesson about both Household Appliance Repair, Inc., and 2-10 Warranty. Stay away from both!
Description of Work
The water switch stopped working on the door of my fridge and the ice-maker delivered only 2-3 cubes before stopping. The freezer was frosting up. The problem was diagnosed by the service man as a Control Board needing replacement, a Dispensor Switch malfunction, and a freezer not sealing properly. Parts were to be ordered and installed.
Category
appliance repair
KELLY K.
2.0
01/18/2010
The refrigerator is still not fixed after 6 weeks.
Description of Work
They repaired our GE Profile refrigerator.
Category
appliance repair
Phil R.
5.0
12/31/2007
Repair was requested through home warranty company; they dispatched Household Appliance Repair. Ann from the company promptly called (within a couple of hours of registering the repair with my home warranty company) and called back multiple times (including on Saturday) until I was available to talk with her. Work was very promptly scheduled for the following Monday for between 9:00AM and 1:00 PM. Eddie showed up at the back end of that time frame (around 12:15 or 12:30). He was very professional, friendly, and quick with the repair work. I can't comment on his pricing, since the work was mostly paid for through my home warranty, but his work was solid. As well, he gave some good advice on how to keep the dishwasher clean and running well. Based on the experience with Ann and Eddie, I'd use them again.
Description of Work
Repaired Kenmore dishwasher; replaced heater kit, water pump/motor, and circuit board. Dishwasher was not washing well, and was making a lot of noise. As well, one of the wash cycles wasn't functional.
Category
appliance repair
JENNIFER R.
3.0
06/17/2007
This was covered by a home warranty plan. I reported the problem on a Friday evening. Was told that I should receive a call from Household Appliance Repair in an hour; did not receive a call until Sunday at 9:00pm. Ann asked if they could come out on Wednesday, between 8:00am and 12:00pm. I wasn't thrilled with the four hour window they were giving themselves (and making us wait) but agreed. My husband said the repairman arrived around 10:00, diagnosed the problem but said he didn't have the necessary part with him. My husband offered to wait while he got the part but that wasn't convenient for House App Repair! He was told they would call him to set up another appointment. 24+ hrs later, on Thursday afternoon, they called our home and left a message - they had my cell number but didn't bother calling that. We called twice (Thurs & Fri) to no avail. On Saturday afternoon they called asking if they could come in ten minutes. Only good thing is that the dishwasher seems to work now.
Description of Work
Diagnosed dishwasher malfunction and replaced timer. WE ONLY PAID $55 BUT I HAVE NO IDEA HOW MUCH THEY ARE BILLING OUR HOME WARRANTY PLAN.
Category
appliance repair

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    Appliance Repair
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Service fee included in price if unit is repaired
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, Check
    Senior Discount
    NO
    Warranties
    Yes

    Services Offered

    LARGE APPLIANCE REPAIR. WASHERS, DRYERS, DISHWASHERS, TRASH COMPACTORS, OVENS, MICROWAVES, REFRIGERATORS.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Household Appliance Repair Inc

    How is Household Appliance Repair Inc overall rated?

    Household Appliance Repair Inc is currently rated 3.2 overall out of 5.

    What days are Household Appliance Repair Inc open?

    Household Appliance Repair Inc is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Household Appliance Repair Inc provide

    Household Appliance Repair Inc accepts the following forms of payment: MasterCard, Check

    Does Household Appliance Repair Inc offer free estimates?

    No, Household Appliance Repair Inc does not offer free project estimates.

    Does Household Appliance Repair Inc offer eco-friendly accreditations?

    No, Household Appliance Repair Inc does not offer eco-friendly accreditations.

    Does Household Appliance Repair Inc offer a senior discount?

    No, Household Appliance Repair Inc does not offer a senior discount.

    Are warranties offered by Household Appliance Repair Inc?

    Yes, Household Appliance Repair Inc offers warranties.

    What services does Household Appliance Repair Inc offer?

    Household Appliance Repair Inc offers the following services: LARGE APPLIANCE REPAIR. WASHERS, DRYERS, DISHWASHERS, TRASH COMPACTORS, OVENS, MICROWAVES, REFRIGERATORS.