Window Genie of South Charlotte

window cleaning company, holiday decorator

About us

Window Genie is South Charlotte's leader in home services. We specialize in window cleaning, pressure washing, gutter cleaning and more. Our commitment to customer satisfaction and professionalism is what sets us apart from the competition. With over 20 years of experience, Window Genie has earned the trust of homeowners throughout South Charlotte, Union County, Mecklenburg County, Matthews and the surrounding areas. You can feel safe knowing our team of field technicians are fully trained, insured, bonded and drive custom wrapped Geniemobiles for easy identification. Estimates are always fast and free!

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 126-150 of 156 reviews

Thomas L.
09/2019
5.0
Did a great job. Went out of their way to show me each step along the way. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wanda P.
08/2019
5.0
I was very pleased!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard R.
08/2019
5.0
They were professional, prompt and most respectful not to be sloppy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vincent G.
08/2019
4.0
Crew was very young but worked hard to get the job done to the best of their ability. They were not equipped with the proper tools to remove the metal gutter guards which I would would have preferred, and after borrowing a screwdriver were unable to do so, leaving them in place. They were, however, able to sufficiently clean the gutters snd downspouts, but were not able to straighten out the wire mesh to lay flat after cleaning. They had to go over several areas of mold on the foundation concrete that were pointed out by my wife as they were packing up to leave but willingly did so to her satisfaction. Also, there was a fair bit of debris left behind that needed to be cleaned up after they left. The men were very courteous and polite, but lacked experience and needed some supervision. They estimated the job to take 1 1/2 hours, but actually it took 3 1/2 including the re-washing parts. Overall it turned out ok.

Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Larry W.
08/2019
5.0
The company was outstanding in its service. I highly recommend the business to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john c.
07/2019
5.0
Ryan ( the owner ) is easy to talk to and work with and did a very good job. I would recommend hiring him to get your job done right.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Donna C.
07/2019
5.0
Replied promptly to my request. Scheduled timely appointment. Work done quickly and efficiently at a reasonable price. 100% satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
07/2019
4.5
The only thing I would recommend is that if you need to have any leaky gutters sealed, they only brought one tube of silicone sealant so I would make sure that the company knew that is what you wanted. According to the employee, they are only allowed to have one tube of silicone sealant in the van. Otherwise, the employee was very helpful and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann D.
07/2019
5.0
They did what they said they would do. The gentleman that came out, came to the door an introduced himself, then told me what he was going to do then came back to the door when he was finished. He did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shelby G.
07/2019
5.0
The job took about 15 minutes, which was great for the company @ $136. Next time I would probably choose a free eval rather than accepting a guaranteed rate that didn't match the work required. On the other hand, I'm sure there are times the company would feel the same. :-)

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Pat C.
07/2019
5.0
On time . worked steadily and left no mess. Pleasant to deal with. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Mollie M.
07/2019
5.0
On time for the appointment and completed the job in less than an hour. Left no mess whatsoever. Pleased with the service and plan to use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
06/2019
5.0
Quick and efficient. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

s a.
06/2019
5.0
They were very nice to all my request , and they took the time to do a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
06/2019
5.0
Neat and on time very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Ardis H.
05/2019
4.5
The team did a great job. Initially underestimated the cost but once on site adjusted. Professional and considerate.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Diana H.
04/2019
4.5
Arrived on time, did good job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Cookie R.
03/2019
5.0
Ryan and his team are professional, prompt, courteous, and attentive to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

P C.
03/2019
5.0
Great service. Was on time for appointment.Shaun did a wonderful job of cleaning out our gutters, explained everything, worked quickly and in professional manner. Would highly recommend and will use Window Genie in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9301 Monroe Rd Suite K, Charlotte, NC 28270

www.windowgenie.com/matthews/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

window cleaning company,
holiday decorator

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Window Genie of South Charlotte accepts the following forms of payment: CreditCard
Yes, Window Genie of South Charlotte offers free project estimates.
No, Window Genie of South Charlotte does not offer eco-friendly accreditations.
No, Window Genie of South Charlotte does not offer a senior discount.
No, Window Genie of South Charlotte does not offer emergency services.
No, Window Genie of South Charlotte does not offer warranties.

Contact information

9301 Monroe Rd Suite K, Charlotte, NC 28270

www.windowgenie.com/matthews/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed