The Blind Man Inc

The shutters turned out great. It did take close to 3 months from order to installation, but there was a difficult arched window involved, so I did not think the timing was unreasonable.

Excellent and timely installation

Eight years ago I had window shutters installed for all windows in my house by The Blind Man. Service at that time was excellent. I recently called them to have shutters installed on my sliding doors. From the first phone call to the installation of the new shutters, all employees gave excellent, prompt service. I am happy that the company is still providing the same excellent service that I experienced eight years ago. The installers were very professional and courteous, left no mess. I definitely recommend The Blind Man.

Great. Customer service there is very nice. The installer, Rocco, is very personable and did a great job both times.

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My front blind came apart days after I moved in and I needed a fast repair. This company was the only one that could send someone quickly and get my blind up.

Very professional, even stayed late to get the job done before we had guests arrive.

They were extremely professional and the installation was quick and easy. We would definitely use them again and recommend them to others.

The measuring service is very accurate and the service attitude is very friendly. The estimate lady provided a professional and speedy service. All questions were answered in a very professional way. We are satisfied with their services.

They came out as scheduled for consultation. They had tons of fabric options and were extremely helpful in the process of choosing style. Blind came in within expected timeline and they set up install appointment that was easy and convenient to my schedule.

Throughout the past 7.5 years they have had to come out numerous times to either stretch the blind, balance to make even, fill or replace the string. Remember, and quot;these have a lifetime guarantee!and quot; What no one told me was every time I called them for assistance there was a service charge. I paid the service charge over and over again. The last I called them was few months ago. I first talked to a salesperson and when I told her about the product, I heard those words......and quot;they are such a bad product, I would NEVER RECOMMEND them to a customerand quot;. Then I was transferred to the owner's daughter. What an experience that was. One I would never want someone to go through. It seems I had used all of my and quot;lifetime warrantiesand quot;. She did have the manufacture contact me, who came out. Spent over fours trying to straighten them out. That lasted two days and here we are again. I decided to throw them away, and replace with blinds. I know who I would not use as dealing with his daughter is one of the worst experiences I have ever had. Wish me luck....maybe I will get a and quot;lifetime warrantyand quot;.

The listed price is minus sales tax. I originally came accross this company via Costco. Sales rep arrived on time and reviewed our options. This was a Graber product and made in USA, which we liked very much. Took about six weeks for the product to arrive. The installer arrived on time on the arranged day and did an excellent job of installation. The mounting screws were caulked as was the line between frame and wall. Since we do not have a wood framed window, an inside mount was impossible. The representative says you must always do an outside mount for dry-wall-finished window frames as they are never square. I will be painting the inside of my dry-wall-finished window frames white for a more finished look. They are beautiful and make my home look very upscale. We probably will not have any window treatements since the outside mount looks so finished already and don't want to cover them up. I will be calling this company back in the future to install shutters on remaining windows.

The purchase and installation (4 years ago) went very well. In October, 2013, I started having intermittent problems with the motorized vertical blinds opening/closing using the remote. I called The Blind Man and the owner came out to look at the problem. He said that the manufacturer of the blinds is out of business, but he would stand behind the product and see what they could do. He thought the problem was with the remote and said he would research to try to find a new one. Two weeks later I had not heard anything back, and my blinds would not open. I called and left a message the morning of 11/7 and was told the owner was in a meeting. I called again at the end of the day and was told he would call me between 5:30 and 6:00. I never received a call that evening. I called the next day and left a voice-mail message. I did not hear back from him, but the blinds started working again. In the meantime, I started researching a new remote on my own. I contacted the company whose name was on the remote and this company put me in touch with a local company who sold the remote. I contacted that local company, and purchased a new remote for $170.00. On 12/4, I left another message with The Blind Man because the blinds stopped working again. I did get a call back, and the owner said that he couldn't find anything on the company that made the remote. I told him that I was able to find the company and I purchased a nrew remote for $170.00. (Since I was able to find this company on my own, I have to think The Blind Man didn't try very hard trying to find the company.) I asked him about his 'lifetime warranty', and he said there was nothing he could do since the manufacturer is out of business...so much for the lifetime warranty. When I pressed him for 'what he could do' and I gave him the information I had already found regarding the company who made the remote, he said that he would contact that company to see about getting a new motor. That was on 12/5/2013. I am writing this on 4/15/2014, and I have not heard anything back from The Blind Man...over 4 months. Obviously, I will not be hearing from them on this.

The order arrived on time and the folks who did the installation were professional and fast. We have been very pleased with the blinds. They look nice on the inside as well as from the outside.

I thought they were pretty competitive. We had asked around with a couple of different vendors and found The Blind Man was less expensive than the other places. One of the other reasons we decided to use them is the place we are moving into is a very large community and this particular lady has done shutters and blinds for a lot of people in the community. We had the opportunity to deal with a unit for which she's done the work and to see her products.

A representative came out made measurements and provided us with an estimate. Once accepted the owner came out and made some additional measurements and provided us with some additional options. Despite the fact that quantities were questioned by me during the waiting period I was assured that the correct number of blinds were ordered. When the installer arrived to install the blinds they were one double window short. This was truly frustrating since the original estimator and the owner had come out and counted windows in addition to my questioning the counts in the first place. The shutters took longer to manufacture so they were installed weeks later. The shutters were not neatly installed and could definitely not be called a professional installation. Overall regret using this provider and will not do so in the future.

I could have saved $600 if I'd purchased the exact same product from Blinds for Less. I also found out that the shutters were not installed the way they should have been installed, per the manufacturer. On my front door they did not put the right kind of magnet latch on it, so when my door is opened and closed the magnet is not strong enough to securely hold the shutters in place. I called them and requested a stronger (manufacturer recommended) magnet be installed. They said they would order one and schedule to fix. I11/4/2010 - It's been over a year and I haven't heard from them regarding fixing the magnet situation on the door.

Very patient with the selection process and gave very good advice. Precision measured, then delivered on the day promised. Installer was very professional and expert. Did an outstanding job. Highly recommend.

THEY WERE VERY GOOD, PROFESSIONAL, ATTENTIVE. WE DID HAVE A PROBLEM WITH THE INSTALLATION BUT I THINK IT WAS THROUGH THE MANUFACTURER. THEY WERE VERY RESPONSIVE IN TAKING CARE OF THAT MATTER WITHOUT QUESTION. THEY WERE VERY AFFORDABLE.

THEY GOT HERE ON TIME, DID A GOOD JOB, CLEANED UP AND I WAS SO IMPRESSED BECAUSE THERE WAS A PROBLEM, A GLASS DOOR BROKE AND THEY SET UP A TIME WITH THE GLASS COMPANY TO SET UP THE BLIND AT THE SAME TIME THE GLASS WAS REPAIRED. THEY WERE VERY CONSCIENTIOUS AND KIND.