Handyman Wizard

Bad. They were not able to meet their commitment.

They were on time, professional and in and out. They know their business.

Please see the above. I would suggest there looking at the job and evaluating it before starting.

It was OK. I wanted to see if they could do the particular project and get an estimate. He told me that he could get it done and told me that he would get the parts that I needed. When he showed up, he didn't have the parts, but he had lead me to believe that he did have the part. I had pre-paid because, it wasn't part of the big deal. When he got to the end of what he did, he told me that he would come back with the part. We just left it there, he did finalize what he did do, but it wasn't what I was thinking I was going to get.

There equipment broke and I don't think they were using enough bleach. It wasn't there fault. I would use them in the future.

Had to call them back on the bi-folds as the one door came un-hung. Was disappointed in that they could not/would not clean and change the light bulbs in a chandelier. Need to find someone else to do that unfortunately. If I had known they could get all that I had done in an 1 1/2 I would have come up with more stuff. The deals was 4 hrs, it would have been nice if they had told me that it would not take that long and see if I have other stuff I needed to add.

Handy wizard repaired door and patio and said it would replace door handle as they would have to order, it would take no more than 10 days. Three months later and repeated calls to shaun - on four occasions promised to have handle replaced , handy man wizard now just not answer my call. bottom line i will now go to Angie list and complete job with lesson learned. Also good friend recommended this company -

We purchased the $99 Home Exterior Pressure-Washing big deal. They advised my wife before starting any work that it would be an additional $100. My wife feels like she was pressured into paying the additional $100. My wife ended up paying the extra money to get the entire exterior of the home washed. While washing one of the windows, they shredded one of the screens. They never brought that to our attention before leaving the house. There's no way you can convince me that they didn't know they shredded that screen. I contacted the company about the screen and they apologized for it. They also said they would be by the next day to take care of it. They never showed up. I called them 3 more times that week to schedule an appointment. My wife called on Friday and the company said they would be out on Saturday. Once again, they never showed up or even called to cancel. It was an overall terrible experience.

They did a great job, house looks like new. However, there was some confusion between the office and myself as to the arrival time.

Continuing my relationship with Handyman Wizard, we worked and defined a proposal to completely re-furbish the Master Bathroom. The master bathroom was the original from 1989 and needed a total re-furbish. This space had some design challenges due to a very larger picture window and my stated goal to minimize changes to plumbing and overall structural elements. Working with Chris Morris from Handyman Wizard, we were able to design the space to ensure the shower included a bench seat. Shawn Petty and Chris Morris made themselves available to review my final selections to ensure compatibility with the existing footprint for the plumbing and electrical. This project was more challenging due to issues we had with the materials supplier. Although all materials were identified and ordered at one time, there were issues with items being on hand when needed. In the end all issues were resolved but at least 5 days were lost in the overall plan due to the problems. The team worked with me to ensure we selected the best looking tiles out of the available boxes were used and placed in an attractive manner. We did have a few issues related to some team members but I was able to discuss my concerns and we worked through the issues. In the end, I have a very attractive master bath which receives complements from all who see it. I am happy with the work performed in my home and would call on this company again when I need handy man type services. Note: Delay in posting this note is not related to Handyman Wizard or their work.

Continuing my relationship with Handyman Wizard, we worked and defined a proposal to completely re-furbish the guest bathroom. The guest bathroom was the original from 1989 and needed a total re-furbish. The team helped take my goal of striving to stay within the existing structural elements with removing the worn out fixtures; and maximize the existing space. Chris Morris made himself available to review my final selections to ensure compatibility with the existing structural elements in the bathroom. The team was able to incorporate needed safety features in the tub surround in an attractive manner. The changes including replacing the existing tub with shower surround; replace the toilet; replacing the existing vanity and medicine cabinet; re-tiling the floor; removing the old track lighting and moving to a shower area LED recessed light; and the normal repainting. Chris Morris was able to reconfigure the master bath room closet to recess the new medicine cabinet. Overall the team was able to handle the setbacks due to material availability issue with the supplier which did not present a significant issue but a minor delay. Note: Delay in posting this note is not related to Handyman Wizard or their work.

Handyman Wizard investigated the issue from inside the house; attic and under the house to ensure the exact location and nature of the leak was identified. The team completed the repair to remove the old inappropriate chalking material and re-chalked all possible gaps. The work was performed in an efficient manner and both before and after photographs were provided for my records. This resulted in an additional agreement for the master bedroom closet re-build. Note: Delay in posting review is not related to Handyman Wizard or their work.

They were prompt, courteous, and professional. They did excellent work. I would use them again.

As a result of a positive experience and quality of the work on the Master Closet Re-build, I worked with the Handyman wizard team to define and plan a re-face of the master bedroom. This re-face effort included removal of the popcorn ceiling; re-surface and re-paint the ceiling; re-painting the walls and trim; as well as replace all fixtures in the bedroom. This effort was linked to the moving of the master closet entry door. The team ensured my expectations were met by ensuring the master bedroom walls did not show the location of the old door to the closet. As this project progressed, we drafted proposals for additional efforts to update the Master Bathroom and the Guest Bathroom. Note: Delay in posting this note is not related to Handyman Wizard or their work.

As a result of a water leak, the master bedroom closet needed to be completely re-built. This required the demolition down to the studs including the removal of all damaged drywall and insulation. Handyman Wizard worked with me on the overall price since we were addressing multiple projects. The team performed a total rebuild of the master closet. This effort included: Complete demo down to the studs with removal and disposal of all debris; Re-location of the closet entry door from the master bedroom to the master bath. The team also replaced the existing lighting with new LED Can Lights; Re-built and refinished the walls and ceilings and installing a new door. The team ensured I was consulted daily reviewing progress and ensuring my expectations were being met. Minor timing issues but nothing that prevented me from additional efforts to complete the work. As this project progressed, we drafted proposals for additional efforts to update the Master Bedroom. Note: Delay in posting this note is not related to Handyman Wizard or their work.

Shawn Petty and his associate responded immediately and came to fix some minor issues on our roof. I was very impressed by his professionalism. He was very polite, quite and his quality of work was amazing. He fixed the issues and sent me photos immediately. Quite impressive. I would recommend him to all my friends.

It was OK. They did a fine job on the drywall. It turned out that the stopper kit we had agreed to provide for the sink wasn't the kind we needed, so they couldn't do that. Also, another crew had the ladder, so they couldn't replace our garage light. It took several attempts on our part to schedule the service once we'd purchased the deal, but they did see it through. Not sure that their inability to respond to demand was entirely their fault; it would be great if Angie's List would cap their deals after a set number of people purchased them, like Groupon does, to help the service companies manage the demand and their schedule constraints better. We were disappointed that they didn't have any other stoppers on the truck, or offer to run out and purchase one (which we could have reimbursed them for). And not having "the" ladder that day was not impressive. They could either buy another ladder so more than one crew has access to necessary equipment, or they need to find out ahead of time which tools/equipment might be needed and schedule around those constraints.

My first and biggest problem with this company is that they gave me wrong information, even when I asked them to double-check it. I thought I remembered from previous installations that a ceiling fan required a special prewiring or support in the ceiling. The representative assured me repeatedly that "all they needed was an existing light fixture." After scheduling the work and purchasing the ceiling fans and new light fixture, the provider notified me that they would not be able to honor their Big Deals because their only electrician had left the company. I felt this could have been handled better by perhaps hiring temporary help or working it out with another electrician to cover their Big Deals...they might have won over some repeat customers. In any case, Angie's List responded very quickly to my problem and found another company to do the work. I found out, however, that I had been given inaccurate information and that my original suspicions about the ceiling fan installation requirements had been correct. The work will be more extensive and expensive.

They called 30 minutes before the appointment and said that they were cancelling for that day. When they showed up a few weeks later, they used my hose, no cleaning chemicals, and only did a small part of the exterior of the house. Not they will not return my calls to come out and finish the job.

Shawn and his team offer a wide range of home maintainance solutions.

I planned to use the 4 handyman hours to do some repair work around the house before a large group of visitors arrived at the end of July. I spent more than 2 weeks trying to get scheduled with this provider. Spoke with Shawn, the manager/owner several times. We were scheduled finally for a Wednesday. On Tuesday I got a text message that they would not be able to make it out that day. I reminded him that we were not scheduled for Tuesday but for Wednesday, and he said fine they would be there Wednesday. On Wednesday they did not show on time, so I called and texted Shawn to find out that they had a family emergency and would not be out. We scheduled again for the following Saturday. On Saturday no one showed or called. I texted Shawn again to express my frustration and got some excuse that their email system and the text messaging system were down and they had been trying to reach me. I told them I was out of town Mon-Wed the following week and they had one more chance to earn a decent review if they could come Thursday morning, which was the day my visitors were set to arrive later in the day. Shawn said that he would take the appointment personally and that he would arrive promptly at 9:30 Thursday morning. At 11:10 I finally texted Shawn, he preseonded that he had sent me a text at 8:37 (which of course I never got) saying that they could only come at 3:00. 3:00 was cutting it tight but at this point I had no choice but to agree. At 2:21 he texted that he had just been rear ended and that he would refund my $99 and accept the F rating. I would definitely not recommend working with this company. Completely unorganized and unreliable. Excuse after excuse, I basically felt like I had been given the run around for 2 weeks when I could have found another more reliable company to do the work. Of course its been two weeks now and I have not seen a refund so I guess I'll have to work with Angie's list to get that myself.

Provider missed 4 scheduled appointments. Each time there was an excuse why they could not make the appointment. they even offered to refund half of my payment and rescheduled me to another day and then missed that appointment. At that point I called Angies List to request a refund. I would not recommend using this provider for any work.

I couldn't believe my eyes when I saw the crawl space. It is 10x better than what was in place when we bought the home. It is completely secured so it won't move when you need to get in the there. They used a 6 Mil Poly Vapor. Very sturdy so it can't easily be punctured. It is so clean and nice we can actually use it for storage if necessary. No more moisture problems in our crawl space. These guys are completely professional, punctual and the best thing is how well they cleaned up everything. I can't tell you how much time I've spent cleaning up after contractors left. They were also a few minor complications that came up and they went out of their way to do what was needed to fix everything right without incurring any extra expense to us. Will you these guys for lots of other projects on our list and definitely recommend them to anyone out there.

Did not call to schedule for 10 days. I sent them a message, they replied. I told them the ceiling height and they sent a guy with a ladder too short to get to it. He said he'd be back on Saturday to fix it, but was a no call no show. Sent a message to see if I could get resolution with no reply.

Very frustrating because they didn't finish the gate. They promised to come back and never did. The lied and left the patio gate unfinished.