Grout & Cleaning Services

ceramic tile installer, floor cleaner

About us

Grout & Tile Cleaning Services, Inc., specializes in complete tile and grout maintenance and care. We diagnose problem situations and provide prompt service. We take special pride in the craftsmanship we have- a fact you will notice immediately in the attitude and integrity we bring to your project.

Business highlights

24 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 1-25 of 219 reviews

Jason D.
11/2024
5.0
Sam made our showers look brand new! He was easy to communicate with to set up the appointment, and treated our home with care. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
09/2024
5.0
Technician (Sam) was very professional, came on time and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle B.
08/2024
5.0
Sam paid attention to details, worked with me on pricing, and my absolute favorite… cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki C.
06/2024
5.0
Sam did a great job replacing the grout on our kitchen countertops. The job was scheduled in a couple of days and looked fantastic when he finished. He gave me a quote to reglaze the kitchen sink and so I hired him for that job as well. It looks amazing! As good as new! Thank you, Sam!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
06/2024
4.5
Sam answered my questions promptly and did excellent work. He was easy to work with and took pride in his work. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Ann C.
05/2024
5.0
After a miscommunication we had with the color of the grout Samuel came back and redid the grout and I am very happy with the job that was done. Samuel is a craftmen!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$200

Allan J.
04/2024
5.0
Sam was excellent he did the job and was very easy to work with. I highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela M.
02/2024
5.0
Very professional and great service. Loved the work ethic of Sam and his efficiency of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Edward E.
02/2024
5.0
Sam is a solid hard working guy. The work appears to be correct and complete. With this type of job, one only knows the real quality of the work over time. If any issues arise, I'll amend this review or post another. All in all, I'd recommend Sam as a responsive, experienced professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$545

Leslie S.
01/2024
5.0
Very professional, quick, and clean job was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David P.
11/2023
5.0
Quick response and excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lakeisha L.
11/2023
5.0
Sam is very courteous and professional. He responded quickly and scheduled an appointment within 24 hours. During the appointment he provided an estimate and replaced the grout in my shower. Samâ s estimate was extremely reasonable and I will request his services for all future projects. I am very pleased with his work and I highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$345

Luciana H.
10/2023
4.5
Sam came on time, cleaned after each caulking and did the job at our expectations.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Elizabeth G.
09/2023
5.0
Sam Neeplo did a great job re-grouting and sealing my tile floors, also repaired the grout in my master shower. He gave me a good price for the job, arrived on time and was professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles I.
09/2023
5.0
Sam Neeplo was great. He arrived early for our job. He thoroughly cleaned our walk-in shower, removed all the old grout, and regrouted the floor and shower seat. He worked efficiently, and his price was good. Completely professional and knowledgeable. You can't go wrong with Sam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$345

Dylan G.
09/2023
4.5
Hired on a Friday after a 5min walkthrough, job completed by Monday afternoon. Work was great, price was incredibly reasonable. Only reason for 4.5 stars instead of 5 was the need for a little bit better job cleanup. Absolutely would hire again though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle H.
09/2023
5.0
Top notch. Jason the owner called me immediately, gave me a quote, and had my bathroom shower tiled in a day and a half. This whole process of asking for a quote to being done with the project was less than a week. Amazing family business and will be using for a few other future projects. Highly recommend this family business!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,275

Michael L.
08/2023
5.0
On time, prompt service. Happy we used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

lloyd a w.
08/2023
5.0
The associate showed up right on time, was extremely cordial, and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Katherine I.
08/2023
5.0
Sam did an excellent job - the results exceeded expectations. He responded very quickly, and his communication was excellent. I would definitely recommend Sam!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ceci R.
07/2023
5.0
Sam did a 5 star job, he arrived on time, communicated the cost ahead of time so there was no suprises, and he did exceptional work. He was very respectful coming into my home and wore shoe covers. He was definitely worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly A.
06/2023
1.0
Grout & Tile Cleaning Services performed work for me on my tile. The work product was clean and he guaranteed his work. The grout started chipping away in multiple locations. I reached out to him on several occasions to come and fix the areas that chipped and there was no response. I called him and he responded asking me to send a text. I sent a text to all 3 of his numbers asking for a time and date. He responded and stated that he would come the following Monday at 3:30. I took off work to meet him on this day and he was a no show and he no longer responded to my text. The lack of a response or him not showing up to correct his work leads me to believe that this was not a first time that he has done this and I don't and will not recommend him to perform any work for anyone,

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
1.0


Ed M.
06/2023
5.0
Quick response, on time and quality work. Bathroom shower / tub looked like new when complete. Sam was professional and the best

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor W.
05/2023
5.0
Sam is a great guy.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William M.
05/2023
5.0
Sam was able to come by my place to give an estimate the day after I requested a quote through Angi. I decided to move forward with the service and he returned to complete the work the following week. The quick action was greatly appreciated because of our grout problem in a shower that was leaking

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Grout & Cleaning Services accepts the following forms of payment: CreditCard
Yes, Grout & Cleaning Services offers free project estimates.
No, Grout & Cleaning Services does not offer eco-friendly accreditations.
No, Grout & Cleaning Services does not offer a senior discount.
No, Grout & Cleaning Services does not offer emergency services.
No, Grout & Cleaning Services does not offer warranties.

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed