General Lawn Maintenance
About us
We have been a sole proprietorship that recently took on a partner. My cousin joined me in 2010 to share in my goal for professional service at an affordable cost.and recently incorporated as of July 1 2012 to take our business to the next level so we can expand to take on new work. I have operated as a Landscape contractor in Charlotte since 2001 and he has specialized in landscape commercial service and outdoor living patios and retaining walls for the past 15 years. We both are Charlotte natives and were born in this fine city. We live 2-5miles from our childhood homes. We work well together and grew up on the same street. This means that we care for this region and have a vested interest in doing great work and protecting our names. We value the input and feedback from our clients and strive to make customer satisfaction our number one priority. We operate the business ourselves, normally along with one to three employees. We pride ourselves in networking with trustworthy subcontractors that have the same values as I do. We always provide free estimates. We practice no job is too small and every customer is very important. Please visit our website to see examples of our work.
Business highlights
Services we offer
Landscaping, Paver patios and walkways, Retaining walls, Turf maintenance, and outdoor kitchens., brush cutting, grading, irrigation, lawn and yard work, tractor work
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
0% | ||
0% | ||
0% | ||
5% |
"Last date of service for this Angie’s List Member was October 31, 2011. It is unclear why the review was not written if they were so dissatisfied until March 30, 2012. Our company recognizes the customers have circumstances to arise that are unexpected provoking the need to cancel their service. Medical bills, etc. Such as this customer’s case are some that are unexpected and understood. We are aware of this and have always worked with our customers through non-payment due to these circumstances allowing them to get back on track as long as continued communication is performed. Per email conversations with this customer, the customer had tried to cancel via email due to medical bills in June 2011 and October 2011 which as stated our company understands. Per reviewing previous email conversations with this customer I am very surprised for the review. As when communicating with us, quality was not an issue for need to cancel in June 2011 and October 2011. She was always pleased and acknowledged that she and her husband did not think we had visited the property, on one occasion in which we had, but due to the wetness of the yard, we only edged and blew the property. If a customer is unhappy with a service we greatly appreciate constructive criticism, however it is very discouraging when you are trying to work with a customer to assist with their financial hardship and they respond with information that contradicts the emails sent to us and company records. Per company records, there were 10 payments received as scheduled on a 12 month contract. General Lawn Maintenance did receive the Super Service Award for 2010 and 2011 which is why this type review was not the type of review that was expected especially from this customer."
"I enjoy working for the member's. I also respect and look forward to the feedback. I look at favorable and non favorable feedback to make sure I am doing a good job and all areas we can improve on. I will pass along the comments along to all emplayees and make sure we improve on the services provided. Thank you for the business and look forward to open communications."
Licensing
State Contractor License Requirements
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