Carolina United Realty & Property Management

Property Management

About us

Residential and Commercial Property Management. Carolina United Realty & Property Management is very proud of our high-tech website that offers a tenant screening process ( credit check / criminal history / background check / national eviction database search ) and the site includes options for the tenants to pay their rents online and is capable of direct deposit to the property owners. We proudly manage 600 homes from the Fort Mill / York, SC area up to Lake Norman, NC and all points between. Visit the site at www.CarolinaUnitedRealty.com and contact us anytime .

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Property Management

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.2
responsiveness
4.0
punctuality
4.2
Showing 1-7 of 7 reviews

Danielle Y.
02/2017
5.0
property management
  + -1 more
Very Well!
Description of Work: The air condition unit failed a few times and the response time was prompt and every effort was made to have the problem repaired. I have no complaints and find Carolina United Realty the best I have dealt with in years...Thank you Carolina United Realty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eli N.
12/2016
5.0
property management
  + -1 more
Overall very positive experience. I live in NJ and have a property in Charlotte, NC and so I worked remotely with the team throughout the process. The owner and agents I came into contact with were all very pleasant and helpful. I was referred by a friend who has worked with Carolina United Realty for about 7 years and they definitely delivered. - Jim was very personable and went out of his way to make sure that the property was listed within a very tight timeline. To top that, he personally delivered the rental documents to me while I was in Charlotte for work. - Erin was super. Can't say enough about how helpful she was during the process. She was extremely thorough in her review of rental applications and made my decisions very easy. She viewed things through the lens of a homeowner and not a salesperson - never applying pressure to make a decision or accept a tenant. I highly recommend this team and would use them again.
Description of Work: Tenant acquisition for Property in Charlotte, NC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Carolina United Realty & Property Management
[Member Name Removed] - It was a pleasure. Contact us anytime. Thanks, Carolina United Realty & Property Management

Eli N.
12/2016
5.0
property management
  + -1 more
Overall very positive experience. I live in NJ and have a property in Charlotte, NC and so I worked remotely with the team throughout the process. The owner and agents I came into contact with were all very pleasant and helpful. I was referred by a friend who has worked with Carolina United Realty for about 7 years and they definitely delivered. - Jim was very personable and went out of his way to make sure that the property was listed within a very tight timeline. To top that, he personally delivered the rental documents to me while I was in Charlotte for work. - Erin was super. Can't say enough about how helpful she was during the process. She was extremely thorough in her review of rental applications and made my decisions very easy. She viewed things through the lens of a homeowner and not a salesperson - never applying pressure to make a decision or accept a tenant. I highly recommend this team and would use them again.
Description of Work: Tenant acquisition for my townhome in Charlotte

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina United Realty & Property Management
It was a pleasure. Contact us anytime. Thanks, Carolina United Realty & Property Management

Kathleen S.
12/2016
5.0
property management
  + -1 more
Erin was and continues to be very prompt with replies and assistance. Our house was rented almost immediately!
Description of Work: Residence advertised and rented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina United Realty & Property Management
Thanks for the kind words - we strive for customer communication excellence! Carolina United Realty & Property Management

Bill W.
12/2015
5.0
property management
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina United Realty & Property Management
[Member Name Removed] - Thank you so much for the response. We really appreciate it and will strive to be as good as we can be - Carolina United Realty & Property Management

steven & beverly N.
09/2015
5.0
property management
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Response from Carolina United Realty & Property Management
Thank You for the great compliment of this high rating. We are honored that you have trusted us with your real estate investments over these last 5 + years. We will continue to strive for excellence. Carolina United Realty & Property Management

patricia D.
04/2015
2.0
property management
  + -1 more
I told Steve I was not interested in selling house and if I was I would contact him. He attempted several times to ask me about housing and interest in buying because he had already bought in same area and interest was high in the area. Maintenance was bad. I don't know how they contracted the people they did but I was not pleased with any service completed along with poor communication on what and why something needed to be done. It was frustrating but because I lived on West Coast it was difficult to get them to respond in a timely manner much less professionally.
Description of Work: Used this agency to manage my property as a rental. Shortly after agreeing to use them I started receiving emails from Steven Howell wanting to buy my property to flip. This was ongoing throughout my time with Carolina although I had already expressed I was not interested. I felt this was a conflict of interest and affected the proper maintenance on housing when needed. Maintenance Vendors were some of the worse I had seen, leaving messes after work done, work not done in a timely manner and on a couple of occasions damage done to house when repair had been completed. Slow to respond to request. Tenants themselves stated poor response when asking for information or work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$840

Response from Carolina United Realty & Property Management
We are sorry you feel this way. Our office recalls you stating that you wanted at some point to sell the house since you were on the opposite coast. We gave you marketing reports on the potential sale price on a few occasions and if you mistook this as anything other than our wanting to help you then we apologize. Our respond time to emails has always been on the same day- you worked at a hospital during various shifts. Also when reviewing the maintenance log of your property, we see that your tenants were not quick to respond to accepting or scheduling the contractors for repairs. Carolina United Realty & Property Management managed your property for 2 years, accepted a well qualified tenant that was placed within a week of advertising and we don't have any notes regarding your being unsatisfied until the end of the lease.

    Contact information

    6211 Carmel Rd Suite 101, Charlotte, NC 28226

    http://www.CarolinaUnitedRealty.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    49809
    Trade License Locale
    SC
    Trade License Authority
    South Carolina Residential Builders Commission
    Trade License Expiration
    06/30/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management

    FAQ

    Carolina United Realty & Property Management is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Carolina United Realty & Property Management accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Carolina United Realty & Property Management offers free project estimates.
    No, Carolina United Realty & Property Management does not offer eco-friendly accreditations.
    No, Carolina United Realty & Property Management does not offer a senior discount.
    Yes, Carolina United Realty & Property Management offers emergency services.
    Yes, Carolina United Realty & Property Management offers warranties.
    Carolina United Realty & Property Management offers the following services: Commercial & Residential Property Management

    Contact information

    6211 Carmel Rd Suite 101, Charlotte, NC 28226

    http://www.CarolinaUnitedRealty.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM