Carolina Buyer's Agent

Amy Chandler with Carolina Buyer’s Agent is amazing! She made the home-searching and home-buying process so pleasant! Amy is extremely knowledgeable regarding all aspects of residential real estate and the Charlotte market (and surrounding areas). She is also very personable, and her response time to phone calls and emails was phenomenal! (generally she’d respond within 5-10 minutes). She was very patient and always answered all of our many questions. Right before closing, there was an extreme situation that came up on the seller’s end, which required us to completely switch gears. Amy immediately sprung into action making phone calls and working closely with all involved parties to resolve the situation. This shows her dedication, strong communication skills, and strong sense of urgency. A couple of weeks after we closed on the house, Amy emailed us to see how we were doing and to let us know that even though we already closed, she is always there for us if we need anything. Not only did we find a superb realtor, but we also found a life-long connection.

When I was looking for a realtor, I wanted to make sure that I got someone who was both knowledgeable and would stand by my side through the entire process. As a first time home buyer, every task seemed so daunting. That was the case until I started working with Caroline of Carolina Buyer's Agent. She was excellent in helping me to understand all parts of the home buying experience. She was always kind, courteous and timely in her responses. She made sure that we stayed on track with every facet of the purchase. I would recommend Caroline and Carolina Buyer's Agent to anyone shopping for a new home and definitely would recommend for first time home buyers!

Julie was diligent in providing me with options as soon as they came on the market and was always available to arrange a showing. She was honest with me and gave her opinions of the options we looke d at to ensure I was making the right choice. In many cases, she talked me out of looking at different properties providing very valid reasons why which saved me time and frustration which I really appreciate. She was very informative throughout the process and was quick to address any problem that arose. The closing was effortless as she arranged everything. In summary, I'm a happy customer and no complaints. I would definitely refer anyone looking for a new home to Julie and advise they are in good hands.

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Awesome - Carole thought through each conversation with us instead of just listening and reading our list of the type of home we were looking for. As a result, she found a home that was far beyond our expectations. In addition, she was also careful to stay within our budget. The most wonderful thing was her support through the purchasing process. Carole provided recommendations, set up appointments, and represented us through many details such as the home inspector, septic inspection/cleaning, talking to potential neighbors, looking up contact information for multiple services, finding a qualified and affordable surveyor, termite inspection/treatment, structural engineer, and more.

By all means, DON'T sign the exclusive contract these sharks request. DO find another agency to work with.

Agent Lisa Schoenberger is a tremendous help when it comes to buying a home. She scheduled and rescheduled countless showings for us until we found the house we wanted. She never seems to run out of patience and is always punctual.

When I and my wife decided to relocate to Charlotte, our biggest concern was finding a wheelchair accessible home. We decided to build a new home in the university area rather than retrofitting an existing home. Julie helped us find a nice neighborhood. Since there was only one lot available in that community, the builder was unwilling to hold the lot. Julie went right up to the divisional manager and persuaded him to hold the lot for me. She helped us make necessary changes in the plan to accommodate our needs. It took lot of phone calls, persistence and patience on her part to convince the builder to make necessary changes to the plan. While signing the contract Julie caught several errors made, albeit unintentionally, by the builder, which would have cost us thousands of dollars. She made sure we get every discount promised by the builder. We are extremely pleased with the services we received from Julie and Alisa and would highly recommend them to anyone interested in buying a home

I was bowled over by the service I got from Julie (owner) and Carol Richards our agent. Carol really went way beyond the call of duty to help us find a house from far away. She figured out what was important to us, and found it! She also ended up helping the seller through a lot of the process, since he was trying to sell with one of those "low cost, no service" listing arrangements. Helping the seller helped us, so we were happy with that. We felt that Julie and Carol were good at negotiating the deal, and were maybe a little tougher that we might have been on our own, which resulted in a slightly better deal, although the seller was realistic on the price, so it was an amicable process. We will employ this agency again, and will recommend it to our friends. It was great knowing that they were really working for us, instead of for the franchise, or a builders friend, or the seller, or for hidden agendas! We were always made to feel that we were a priority. Terrific service!