AYERS TILE & MARBLE

Shane is one of the best people in this whole entire planet. I love his work. I bought the tile, and he installed it.

I bought the tile. All the supplies I bought. He brought some things too. It was good. I have recommended him to several.

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Shane did an amazing job. We are very happy with Shane from start to finish. Easy to get along with and a master craftsman.No complaints on any level.We love the bathroom and know we picked the right company In Ayers.

Incredibly fast and professional. He saved us lots of money on the tile itself, too. More recently we called him for an estimate on a job that he couldn't do, but he referred us.

He came out to give me an estimate months before I actually got it together to choose tile and schedule the installation and he was extremely professional, not pushy at all (even though it took me a long time to actually schedule it), and came to do the estimate soon after I contacted him. He emailed the detailed estimate to me within the day, which was way faster than I would expect and which I appreciated, as many service providers do not seem to send things via email and it is my preferred method of communication for things like this. Once we picked out tile, he was very helpful in explaining the different types of sealants, grouts, patterns we could use, options for trim and layout, etc, and I really appreciated that information, as I am new to any kind of home projects like this. He and another worker installed the backsplash in a day and cleaned up very well afterward. He came back a week later (due to my schedule, otherwise it would have been sooner) to seal it. We had a slight electrical issue with an outlet we discovered after it was completed and he came back the next day to fix it for me, I even trusted him enough to leave a key for him to come in and do it while I was at work. Overall great experience, very professional, we are very happy with the backsplash and would use him again if we need other tile/flooring installed. I did not price shop for this, as he works closely with the person that we chose to install our granite, but his prices and that of the tile co he often works with seemed to be fair to me.

Good Job. Shane came and submitted the quote at short notice. When we settled on the price, he scheduled the job about a week later - picked up the tiles and grout we had chosed from the tile Shop and installed the floor in around a day. Cleaned up well.

Very poor. I selected Shane based on Angie's List reports and am very sorry I did. The demo was done with a sledgehammer or the equivalent, which cracked and did excess damage to my plaster walls both in the bathroom AND surrounding rooms. I had specifically discussed with him that I DIDN'T want damage and he assured me he would be careful - the damage he caused in other rooms was because he wanted to do the demo very quickly. The tile for the floor looks terrible - at the door, the grout width is about 1/2 inch wider than it should be (poor cutting and measuring) and looks terrible. Around the tub, he didn't cut the tile out around the tub, so there also are large grout areas (sheer laziness and poor attention to detail), so it also looks terrible. In addition, his worker broke an electrical GFI because he was too lazy to pull it out of the socket (he yanked it and kept yanking until the GFI broke). Shane also returned several items that he said he didn't need and purchased what he did. Unfortunately, he didn't keep the receipt for what he returned (although of course he had the receipt for what he paid), and I discovered a discrepancy of approximately $15 or so between what he returned and what he bought. I did call Shane and discussed my concerns with him. At first he said he would come fix the GFI but then said if he didn't come by that I should "do whatever you need to do." Shane is very genial, but his quality of work and attention to detail is poor. He obviously doesn't care about his Angie's List rating, so I'd steer clear of him.

I called Shane and wanted an estimate. He came out late the next night to accommodate my schedule. He sent us an estimate within a day (much quicker than another company that I had looked into). We chose Shane. He said that it would probably be a few weeks before he could start our work. He sent me to pick out the tile with a designer and with in a few days of the tile arriving his crew started work on the house. This was ahead of his original scheduled time. He told me that they would finish on a Tuesday night and they actually had to come back the next morning for an hour or so to finish up.Overall we are very happy with the appearance of the tile. It looks great and I think that they did a fantastic job.

Shane could not have been nicer or more professional! Was prompt in coming to give estimate and in being able to complete the job. He was so great to work with, was very flexible and accomodating in pleasing both home seller and home buyer. Was not easy since costs were being split between seller/buyer. The bath looks terrific! Everyone is very happy and I will be calling again and referring Shane to others!

Shane knows what he knows and what he doesn't. He sent me to the designer at the wholesaler's to do tile designs; he doesn't claim to be a designer. When installing, he double-checked every aspect of the project with me before laying down the next phase. He made any adjustments immediately. No detail of the project was too small, including pantry that is behind a closed door. The person he brought in to redo the molding and thresholds was equally meticulous, including handmade oak thresholds because the manufactured ones weren't long enough. He also made a minor wall repair without charge while he was there. Although Shane got off to a later start on the project than we had planned, he telephoned me with updates every step of the way. The results were far beyond what I had imagined. He is a terrific professional.

Great job and quick response to a problem we had. We will be using him again with next phase of renovation. In the new laundry room Shane once again did a fantastic job. He is meticulous and thorough and leaves no mess. I will use him when the kitchen is ready to be tiled!

SHANE WAS VERY KNOWLEDGEABLE WITH ALL THE QUESTIONS WE HAD ON THE PROJECT. HE GAVE US MANY OPTIONS AND IDEAS BEFORE STARTING THE PROJECT. HIS WORK MET ALL OUR EXPECTATIONS. WE WILL USE HIM AGAIN IN FUTURE PROJECTS.

MR. SHANE AYERS WAS ALWAYS PROMPT, EXTREMELY POLITE (ALWAYS ''YES, SIR...NO MA'AM), AND REASONABLY PRICED. HE WAS ALWAYS VERY CLEAR; EXPLAINING HOW AFTER THIS STEP, IT HAD TO DRY THIS NUMBER OF HOURS, THEN HE COULD DO THE NEXT STEP. HE REPLIED TO PHONE CALLS PROMPTLY AND ANSWERED ALL QUESTIONS. ONLY ONE TIME DURING THE PROCESS HE WAS DELAYED; ANOTHER CONTRACTOR DIDN'T GET HIS WORK DONE IN A NEW HOME AND IT DELAYED MR. AYERS. MR. AYERS CALLED US, EXPLAINED THE SITUATION CLEARLY, AND RE-SCHEDULED FOR A LATER TIME. WE DID NOT MIND THE SLIGHT CHANGE IN TIME BECAUSE HE WAS VERY CLEAR AND HONEST. WE WILL REHIRE AGAIN IN A HEARTBEAT! HE COMPLETED THE WORK IN EARLY FEBRUARY, AND IT STILL LOOKS EXCELLENT AND BRAND NEW TODAY (MID-APRIL).