Looking for a nightmare of an experience with constant issues, meaningless communication, empty promises and a whole lot of finger pointing rather than problem solving? Look no further! This is your company. First, a salesman will come out and do just that! He will sell you a dream and says "absolutely" to anything you ask. You will be given a beautiful design rendition and get excited to start digging. Once the pool is dug, you will be greeted with the gunite crew who will track the concrete all over your pavers, play dice on your BBQ island and get the stuff all over your neighbors house. You can call your useless project manager or better yet send him a text and he will respond with something along the lines of "oh I will get someone to take care of that." Well, that someone will be you! Think things cant get any better? Nope! They can. Once the trenches are dug, if it rains, A&S will push things back. Makes sense. But here is the kicker. All that needed to be done was a small trench to drain the standing water and construction could continue. Shoot your project manager a note on the matter and he will let you know that the water just needs to evaporate. Common sense says to pump it or give it a way to drain right? Wrong. You will be digging the trench to drain the water yourself but the good thing in this case, you will get a "thanks" back in response. Want to keep working on your own pool? Sure thing. Wait for the electricians and the plumbers to come out. They do not line anything up or make it straight. You can contact your project manager again and he will tell you "we will take care of it later." I don't know much about plumbing, but pipes cant just be pushed nearly 8" to suddenly be lined up properly. In case you were wondering, they had to redo it after several weeks of back and forth. You can call your project managers boss and request an onsite meeting to which 3 guys will come in polo shirts and 2 will blow smoke up you rear end and the 3rd cant be bothered and will play on his phone the whole time. Nothing will get accomplished but you will be told "everything will be taken care of." Don't worry! It wont. Things will get better when the contractors leave a bunch of trash daily and no one will take responsibility. There will be a lot of "not my guys" or "we never leave garbage" being said but the tone will change when you note that you have a Ring camera system that has documented all of your claims. Shout out to Ring! I highly recommend their services and products. I digress, back to this company. This crap show will continue when the graders note that they will not do what the rendition shows because it will look terrible and was actually unattainable given the gradient of the yard. Its fairly comical that none of this was taken into consideration prior. Moving along, you will get probably one trade that is competent. In our case it was the mason guys. They spent a lot of time fixing the gunite unevenness and the grade issues. The pebble tech guys were in and out quickly. There was an end in site. Not a chance. A&S tells you to fill your pool, scrub it and then puts you into email only land. Tons of outstanding issues, but they got their final payment and couldn't care less. A nice guy will come out and give you pool school. He is redeeming for the company, but doenst change that when asked where our "welcome kit" was, found out it was back ordered. I sent the office coordinator an email asking where the kit was and she sent me back a picture of a scrub brush on our island and said "you got this." I did in fact get that but that is NOT THE KIT. Have some pending issues and guess what? Everyone went silent! Save yourself the headache and literally go with any other company than this one.