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Step By Step Remodel
Designer - Interior Lighting Plan, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
Full Service Remodeling Business for Residential and Commerical work.
Business highlights
Emergency services offered
19 years of experience
Services we offer
From top to bottom and inside out, we offer full service remodeling & repair work.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.915 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 53% | ||
| 20% | ||
| 0% | ||
| 13% | ||
| 13% |
Showing 1-15 of 15 reviews
Leisa B.
Mar 2016
That was a horrible experience and part of the reason I never read a review because I didn't want to be as truly honest as I needed to be.
Gena J.
Jan 2016
They did a good job on the concrete and I paid extra for two coats of ceiling and they only did one coat. They said they did the next coat but they never did. I put something on the sidewalk and it was never moved. They didn’t complete the service so I would not use them again. I would tell some to monitor their steps when using them.
James C.
Sep 2015
The only thing that I don't like about it and I don't know if it's the kind of concrete they used or what they did, but it always gives up dust. I was just sweeping in there today because we put it in our crawlspace. When I get some mud or something, I have to sweep it out and when I do, it continues to sweep off cement dust. It's not like in my garage where I have cement and we didn't seal our garage. I thought maybe it was just because it was new that it kept doing that, but it is continuing to do that. I think we have to seal it. I didn't seal my driveway and garage. I don't if it was how they finished or the kind of cement they used. It's not out in any weather, but it continues to be dusty. Generally, it was a good experience. I don't know what to compare it to with regards to price. They came out soon right after we called them. I think they are pretty good with regards to their professionalism. It was level. It was fine. It was just that the dust thing is annoying.
Ronald W.
Jan 2015
I really wasn’t pleased. Every time I look at the work, I am irritated. I blame myself for not shopping harder and for trusting Angie's List. He was a nice guy trying to support his family. But the skills were not there. He was cool and always very courteous. The end result was not pretty. I am just frustrated with it. I would not recommend him. I paid additional for doing additional work. He was friendly and cordial. The price was reasonable if it was a great job. He has to reschedule a number of times. He was professional.
Debbie P.
Oct 2014
unknown
Jennifer G.
Sep 2014
unknown
Max C.
Aug 2014
unknown
Stacey W.
Aug 2014
Fredy and his team were great.
We gave him a few challenges with ever-creeping project scope, but he handled everything with grace, often giving us terrific deals on the additional work. The cost above was our final total, all said and done.
Our house looks terrific, and we expect it will sell quickly due to Step by Step's expert efforts.
We gave him a few challenges with ever-creeping project scope, but he handled everything with grace, often giving us terrific deals on the additional work. The cost above was our final total, all said and done.
Our house looks terrific, and we expect it will sell quickly due to Step by Step's expert efforts.
Response from Step By Step Remodel
"Thank you for the opportunity! We are a small family owned business and we do our best to be sure that we keep our customers for life. I am thankful for your business! It was a pleasure working with you!"
Swen W.
Jul 2014
unknown
Isabel S.
Jun 2014
unknown
Peggy F.
Jun 2014
We were very satisfied with the work that Step-by-Step Remodel did for us. Everything was cleaned up after the cement was poured. Very very pleased. Thank you
Clark P.
Jun 2014
Fredy and his crew were wonderful to work with. They were able to start my project within a week from when we first spoke. Each morning they showed up on time and worked efficiently from 9-5. The tub and the tile work looks beautiful. They encountered some obstacles along the way, but were able to correct the issues on their own without bringing the project to a stand still. I would suggest giving Fredy and his crew an opportunity to earn your business before looking elsewhere. I know I already have some other projects in mind for Step by Step. Thank you for treating your customers well!
Response from Step By Step Remodel
"Thank you Mr. [member name removed] for your kind words! We do appreciate your business and are happy to hear we have a customer for life! We really enjoy what we do and look forward to tackling future projects with you!"
June S.
Jun 2014
unknown
Response from Step By Step Remodel
"Dear [Members Name], Unfortunately you hired a contractor for your heating solutions and that was not our company or affiliated with our company. I believe you are aware that slander is against the law. I want to also note that after feeling sorry for you while doing work to remodel your kitchen we provided our own space heaters to you so that you were not without heat during the blizzard weather we had. I and my newborn daughter were left in our home with little heat due to our generosity to try to help you with the matter. The heaters were not damaged by us. You should ask however that your boyfriend not touch electrical issues you have without a permit or license. This may be the cause of your problems. It seems every time he comes into town you have more electrical problems. After attempting to resolve many times I feel that you are looking for a free ticket to fix a problem not created by step by step remodel. We in good faith asked many times that you resolve this issue with the actual contractor as we were not the contractor involved in this. It was very clear that we do NO heating and cooling work and all heating and cooling needs would be handled by your own contractor. It is a shame that you feel the need to put blame on our company where blame is not due. I wish you all the best in your future endeavors. Hopefully you can get your contractor Benito Torres for the heating unit to resolve this issue for you as I know that it can be very frustrating."
Jon H.
Jan 2013
We hired Freddy from Step by Step to come in and repair some significant termite damage and wood rot to the joists and sub floor of a home we purchased. We received several quotes and he was the cheapest so we were skeptical of the quality of the work, however we were pleasantly surprised. He was excellent to deal with and they did quality work. I will continue to use Step by Step on some of my other upcoming projects.
David S.
Dec 2012
We had a Groupon coupon $500 worth of work for $250. He made an initial visit to look at the work and provided advice on various options for after the teardown. He and an assistant completed the job, and cleaned up all the old wood, saving some pieces per my request. The job took about half a day, and we felt we had great value for the price.
Licensing
State Contractor License Requirements
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FAQ
Step By Step Remodel is currently rated 3.9 overall out of 5.
Step By Step Remodel accepts the following forms of payment: CreditCard
No, Step By Step Remodel does not offer free project estimates.
No, Step By Step Remodel does not offer eco-friendly accreditations.
No, Step By Step Remodel does not offer a senior discount.
Yes, Step By Step Remodel offers emergency services.
No, Step By Step Remodel does not offer warranties.