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TRAPPER DAN'S WILDLIFE AND PEST CONTROL

Founded 2005 • With Angi since March 2009

2.0

(7) Verified Reviews

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Business Details

Phone Number

Address

1224 SALEM CHURCH RD

Apex, NC 27523

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Description

We are a full service wildlife and pest control company offering wildlife and pest service to central north carolina

Verified Reviews

A few reviews for this pro...
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JP Z.
3.0
10/14/2013
I called for an estimate to remove squirrels nested in the gutters that were covered by the gutter guard. The guys came promptly. They looked at a few spots and charged me an inspection fee (without upfront notification). Although they claimed the fee would be deducted if I hired them for the job, I just don't feel comfortable using them.
Description of Work
No service was provided
Category
animal removal
Susie N.
2.0
07/08/2013
Initial 2 services were fine. Follow up for bats a year or so later was horrible. Took a week or longer to return call - and then came out when he knew I wasn't at the house. Tried calling and emailing multiple times to set up next appointment but never returned my call. Answering machine always full. Gave up last fall and paid someone else to do the work. Would not use again.
Description of Work
Paid for 2 services - bat removal with 5 year warranty, and squirrel removal.
Category
animal removal
Janna A.
3.0
04/26/2013
We had a very positive experience with Trapper Dans on our original work for bat exclusion in February of 2011. I would rate that experience an "A". They handled the problem, closed the openings and offered a 5 year warranty. The warranty was the biggest selling feature for us when deciding to use this company. Honoring the warranty 2 years later was a much less pleasant experience and thus the lower overall score. I wish the "hire again" question had a "maybe" answer. I didn't want to say no because they did a great job initially and they did come back and honor the warranty but they need to work out some better communication and follow up with their warranty work before I could recommend them. Some of the screening came loose some time in 2012 and we could hear the sound of bats in the wall again in Nov/Dec 2012. Then we had a bat get back into our bedroom and called two or three times in Dec /Jan to take care of the problem to no avail - no one returned our calls. We emailed with a copy of the warranty on 1/8 and got a response back quickly. They stated that they would be out of the office on Wednesday 1/9 but would call us back on Thursday 1/10 to follow up. No call was returned. We emailed again and sent text messages back and forth over the next few weeks with different dates scheduled to come out. Scheduled dates would come and go with the problem not being corrected. Reasons for the delays - Didn't bring the supplies needed with them, downscaled staff, weather, etc. Finally, about mid February, the owner came out, met with my husband and resealed the openings so it all turned out okay in the end and our warranty was honored.
Description of Work
Remove bats and seal openings on 2nd story home and then reseal openings 2 years later (per 5 year warranty).
Category
animal removal
Bridget P.
1.0
03/28/2013
The very worst experience I have ever had in my life in dealing with hiring someone to perform a service at my home. The only thing the Company did was spend 10 minutes at my home "inspecting" the squirrel situation and cash a check I wrote to him for $265.00. I never heard from him again or saw him again. I called; he didn't answer and I got a recording that the voicemail box was full so I couldn't even leave a message. I filed a Complaint with the Better Business Bureau but he did not refund my money or perform any squirrel removal. What he did was absolutely no different than a person stealing my purse in a parking lot that had $265.00 in it.
Description of Work
I called him to remove squirrels from my home. He cashed my check for $265.00 but never did actually perform any services.
Category
animal removal
Susie N.
2.0
12/30/2012
As said in the previous paragraph - the inital work 2 years ago went well. Attempting to get work done recently proved to be impossible - as this company never returned my calls or emails.
Description of Work
This review covers the work this company did years ago and when we recently called them for additional help. A couple of years back we used them to remove squirrels and bats. The prices were fair, the work was done quickly and professionally, calls were answered promptly. Our bat removal came with a 5 year warrantly. We would have recommended this group to anyone. Recently - we found that we had bat problems again and called for them to come out to help. They initially came out and talked about what they needed to do - but then failed to come back. I tried email and phone - multiple times - over 2 months. I finally gave gave up and hired someone else. So in the end - the 'warranty' was worthless. I have no idea what happened - but from the rest of the reviews - they seemed to be doing the same thing (not calling back) to many people.
Category
pest control
Martin T.
2.0
11/13/2012
I have been a customer of Trapper Dan's for years and very satisfied but recently have had a number of incidents which is requiring me to take my business elsewhere. There were a few appointments that were no shows. I gave them the benefit of the doubt and tried to call them to find out what happened but nobody has returned my calls. I even tried emailing but no luck. It actually has me wondering if everything is OK with them but with no reply I must move on.
Description of Work
Quarterly Pest Control
Category
pest control
LT H.
1.0
09/01/2012
Our experience with this company was very poor overall. They didn't provide the service as the contract calls for, and did not always return messages left on their answering machine. We would not recommend this company to anyone.
Description of Work
We had squirrels problem in our attic. This company got good review (not from Angie's List though; not a member then). Called and they came out to investigate. We paid them the contract price which includes catching up to a number of squirrels (4 or 5 but don't remember exactly); that is they don't charge per squirrel caught, up to a number that comes with the initial contract price. They came out a few times; they caught a couple of squirrels. After that, we called and asked them to make sure no more squirrels coming in through the suspected hole, and then fill the hole afterward. The cost to fill each hole is $75 to which we agreed. We called several times, the owner kept promising that he would get someone to call us to schedule a time to come out. Finally, one of his employees did and we set up an appointment with him. He didn't show up and called later that he was busy. that day. We set up another time, he also didn't show up.
Category
animal removal

Service Provider Response

I am sorry this happen and was not aware of this situation and would be happy to correct issue,,please call and I will take care of issues.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Animal Removal
    Pest Control
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Wildlife removal,bat removal,pest control, termite control, bee removal,raccoon removal, animal control,bird control, squirrel removal,bat control, beaver control, mouse control, bed bug control, roach control,

    Services Not Offered

    Ask for details.

    Frequently Asked Questions & Answers about TRAPPER DAN'S WILDLIFE AND PEST CONTROL

    How is TRAPPER DAN'S WILDLIFE AND PEST CONTROL overall rated?

    TRAPPER DAN'S WILDLIFE AND PEST CONTROL is currently rated 2 overall out of 5.

    What days are TRAPPER DAN'S WILDLIFE AND PEST CONTROL open?

    TRAPPER DAN'S WILDLIFE AND PEST CONTROL is open:

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    What payment options does TRAPPER DAN'S WILDLIFE AND PEST CONTROL provide

    TRAPPER DAN'S WILDLIFE AND PEST CONTROL accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does TRAPPER DAN'S WILDLIFE AND PEST CONTROL offer free estimates?

    Ask TRAPPER DAN'S WILDLIFE AND PEST CONTROL for details on free project estimates.

    Does TRAPPER DAN'S WILDLIFE AND PEST CONTROL offer eco-friendly accreditations?

    No, TRAPPER DAN'S WILDLIFE AND PEST CONTROL does not offer eco-friendly accreditations.

    Does TRAPPER DAN'S WILDLIFE AND PEST CONTROL offer a senior discount?

    No, TRAPPER DAN'S WILDLIFE AND PEST CONTROL does not offer a senior discount.

    Does TRAPPER DAN'S WILDLIFE AND PEST CONTROL offer emergency services?

    Yes, TRAPPER DAN'S WILDLIFE AND PEST CONTROL offers emergency services.

    Are warranties offered by TRAPPER DAN'S WILDLIFE AND PEST CONTROL?

    No, TRAPPER DAN'S WILDLIFE AND PEST CONTROL does not offer warranties.

    What services does TRAPPER DAN'S WILDLIFE AND PEST CONTROL offer?

    TRAPPER DAN'S WILDLIFE AND PEST CONTROL offers the following services: Wildlife removal,bat removal,pest control, termite control, bee removal,raccoon removal, animal control,bird control, squirrel removal,bat control, beaver control, mouse control, bed bug control, roach control,

    Are there any services TRAPPER DAN'S WILDLIFE AND PEST CONTROL does not offer?

    Ask for details.