Founded 2007 • With Angi since September 2011
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Verified Reviews
Showing 1-25 of 147 reviews
C. P. Toby H.
04/01/2020
Excellent job all around. Even the tenants were visibly impressed with the quality of the work, the industriousness and friendliness of the workers, the neatness of the working spaces and the cleanliness of the yard when the project was completed. The foreman was on top of every little detail, he communicated daily, and he did not quit until everything was just right. The cost for this project seemed reasonable for the amount of work that had to be done. They are at the top of my list when the next outdoor project comes up.
Description of Work
R&R shingle siding of entire little rental house with HardiePlank siding; paint porch and trim
Category
lighting, siding, pressure washing, house painters
Service Provider Response
Thank you, [Member Name Removed], for your kind words and positive thoughts. Our team will be excited to learn of your satisfaction with our company. We strive to deliver an Exceptional Customer Experience and love hearing from customers when we achieve that mission. We are also truly grateful for your repeat business.Sandra W.
09/04/2019
I thought that most of my windows had broken seals and had to be replaced. Steven Parisi came to my home to give me a quote. It is with pride that I say he looked at my windows said the seals were not broken. I couldn't believe there was a company that would actually admit that I didn't need their service. He was wonderful, polite and gave me the name of a company that could fix the one window that had a little break in the glass. I will certainly use this company if I ever need the services they provide. Thanks Steve!
Description of Work
Window replacement
Category
siding, replacement windows
Service Provider Response
[Member Name Removed], Thank you so much for taking the time to share your kind review. We are grateful for your feedback and would be happy to help you again in the future. All the best!randy R.
08/05/2019
Posted a description of the job on line. They replied and I again described what I wanted. They advised me to call and set an appointment for someone to come out. They said they are currently scheduling 3 weeks out. When I called. they asked me to describe the job again. It too small, they advised me to call mr. handy man. Why couldn't they say this in the initial message.
Description of Work
Repair soffit
Category
siding
Service Provider Response
Mr. [Member Name Removed], as a follow up to my calls and emails, again, we take your comments very seriously. I am sorry that we did not meet your expectations on your recent experience with Carolina Exteriors. Our reputation across Angie’s List and all other platforms is exemplary and as a small business owner, I, along with our team, work tirelessly on a daily basis to provide great experiences to our customers. I’ve reviewed the transcripts of the chats / messages with our office, as well as, listened to the recording of your phone call with our office team and if we failed you in anyway, again, I apologize. Our team is trained to engage with customers in a timely manner and we ask for additional follow up information on the call to ensure the projects described are exactly what a customer is wanting to have quoted. We ask these questions in order to determine if we are a good fit for a particular project and mostly to ensure, if we are not, we don’t waste the customer's time; and if possible, provide possible referrals of other service providers that might be of better service. It seems as though you felt like we led you on by asking for additional information and again, my apologies. I wish you the best of luck for a successful contracting experience with another service provider. Thanks, Clifton Muckenfuss Co-Found/OwnerErika J.
07/22/2019
Excellent communication which is a huge bonus and not always the case in renovation projects. Love the website and DAILY logs/emails which include pictures. Project Mgr was on site every day and was very easy to get in touch with quickly. Siding crew deserves an A+! Overall paint crew ended up doing a good job, just needed some touch ups--which they did without question. Impressive considering heat and amount of work that had to be done. Would hire again and again!
Description of Work
Residing, painting
Category
siding, house painters, doors
Service Provider Response
[Member Name Removed], thank you so much for your candid feedback and great review of your experience with our company. We work hard to earn your trust and deliver an exceptional customer experience. Receiving feedback such as yours reaffirms we are executing on this commitment. We are grateful to have been selected as your contractor and look forward to working with you again in the future. Clifton Muckenfuss Co-Founder / OwnerJanet S.
05/15/2019
After 20+ years of the southern exposure in our home, six wood framed windows needed replacement. We contracted with Carolina Exteriors to replace these windows with new PlyGem vinyl windows. From the first visit to provide us an estimate for the work through the delivery and the installation of the new windows, we were very happy with the prompt and professional work of each of the Carolina Exteriors' staff. And also we appreciated the clear communications from all throughout the process. Thanks!
Description of Work
Replaced six windows in our home
Category
replacement windows
Tom G.
12/22/2018
Resided whole house with aged pewter and white trim. Looks Great. Some of the neighbors are envious which was one of the goals. Very impressed with the workmanship. Front railing is super sturdy. It was a lot of work but crew was great and exceeded expectations. Carolina Exteriors handled all the accessory work such as gutters, windows and chimney cap without me having to do anything.
Description of Work
Whole house siding, gutters, fascia, rebuild railings
Category
siding
Service Provider Response
Mr. [Member Name Removed], thanks for the feedback and “A” Rating - we’re glad your home 🏡 is now the envy of the neighborhood 😉. We know you have many choices when it comes to home improvements and we are grateful for the trust you placed in Carolina Exteriors by hiring us as your trusted Hardieplank®️ installer. Thanks again for your business! -Clifton Muckenfuss, Co-founder & OwnerCharles K.
10/31/2018
Deck construction went well, with some patience on our part. The company was busy, and we were out of town for 3 weeks, but in time it got done. . The work was very professional and well supervised.
Description of Work
Deck construction
Category
decks
Service Provider Response
On behalf of everyone at Carolina Exteriors, a big Thank You for choosing us! We sincerely appreciate your feedback and the positive review.Brian E.
09/18/2018
Our project included siding/wood repairs, exterior painting, adding two sections of gutter and replacing a few windows. When the project started, we were really impressed with the professionalism and cleanliness of the crew, and especially the daily updates and photos in the client portal to let us know what had been completed and next steps. Our project manager Lewis responded quickly to any questions. Thanks Clifton, Lewis and team for a job well done. Highly recommend.
Description of Work
Exterior Repairs & Painting
Category
gutter repair, siding, replacement windows, woodworking, house painters
Service Provider Response
[Member Name Removed], really appreciate the feedback and 5-Star review. On behalf of the entire Carolina Exteriors Plus, thank you for your business, trust, and support! We’re thrilled to have been selected as your trusted remodeling contractor. Please do not hesitate to contact us if you need anything in the future.Phillip D.
06/01/2018
Very well....CE PLUS did exceptional work, and each of the teams (roofing, siding, deck) was very efficient and considerate of our household during the entire project which required nearly 3 weeks. The crews were very hard working and absolutely professional and skilled. The Job supervisors were very responsive to any concerns or questions we had and communicated daily both in person and by email, providing us with a daily progress report that included photos.
Description of Work
New roofing on house and detached garage/shop, and replace siding on both buildings, plus new deck on front of house
Category
decks, gutter repair, lighting, roofing, siding, woodworking, house painters
Service Provider Response
Thank you so much for your kind words and “A” Rating. We’re happy that you had a pleasant experience with our teams. We appreciate your business and hope you enjoy your newly remodeled home. Many thanks, Clifton Muckenfuss Co-Founder / OwnerRobert P.
05/25/2018
As planned. Kevin, Wesley, and the entire CE team did a great job. We already have 3 more large scale projects lined up for them.
Description of Work
Residing a large assisted living facility
Category
contractors, gutter repair, remodeling, siding, woodworking, house painters, sunrooms
Service Provider Response
[Member Name Removed], thanks for your comments and feedback, we appreciate it very much. On behalf of the [Member Information Removed] Exteriors team, we enjoyed working with you and look forward to our continued relationship in the future. Regards, Clifton Muckenfuss Co-Founder / OwnerMark V.
05/07/2018
Exceptionally well run organization that did an outstanding job on all levels. Clifford (owner) came to our home to give an estimate. He was very professional, knowledgeable and answered all our questions. The estimate was precise with considerable detail. Lewis the project manager showed a great interest in our job being done to our specifications, he was very responsive and personable. In 30 years of home ownership I would venture that Juan and Mario (who did the work) were the best workers we have ever had. They were extremely meticulous, communicative, timely and did a phenomenal job. I really can't say enough about their workmanship and attitude. The office is also very well run. The end result is an enormous improvement in our home's appearance.
Description of Work
Patch & Paint House Exterior (Siding)
Category
siding, house painters
Service Provider Response
[Member Name Removed], we are grateful for your business and appreciate your comments and raving review. We’ve commended our team accordingly and are thrilled you’re happy with the finished product and experience with Carolina Exteriors. If we can be of service in the future, please contact us.Mable B.
02/17/2018
Kevin and his team were prompt, professional, courteous and very detailed. We were very please with the outcome. We’ve had only positive feedback from family and friends. People have inquired about who did our home, so we highly recommend Kevin and his team and Carolina Exteriors Plus for your next exterior project.
Description of Work
We had siding and new windows installed
Category
siding, replacement windows
Service Provider Response
Hello Ms. [Member Name Removed], thank you 🙏🏻 so very much for your kind words and positive feedback. Your comments 📝 and 🌟🌟🌟🌟🌟 review are very much appreciated and an indication that we were successful in delivering “An Exceptional Customer Experience.” I’ve relayed your message to our team and commended everyone for a job well done. Thank you, again, for your business and trust.Jeff B.
01/08/2018
Very well. Project manager was very professional and the office staff very friendly and available. My 25 year old house looks brand new!
Description of Work
Replacing 70% of siding with hardiplank and painting entire house
Category
siding, replacement windows, pressure washing, house painters
Service Provider Response
[Member Name Removed] thanks for taking time to provide feedback regarding your experience with Carolina Exteriors. We are thankful for your * review and A Rating and feel honored to have been chosen to remodel your home *. Thanks again for your business. If we can be of service in the future, please give us a call.Christopher C.
12/30/2017
Excellent! Honestly, Clifton and his team were stellar from start to finish. We felt that the pricing was competitive and, in some cases, better than other quotes we received. Ultimately, however, the determining factor for going with Carolina Exteriors Plus was not solely based on pricing - we really felt confident with Clifton and his commitment to making sure the job was done professionally. The project process/time-frame was clearly laid out and followed closely. We had no "surprise" charges along the way due to the communication before and throughout the job. Our on-site project manager, Jeff, was accessible, responsive and kept us in the loop. We really felt as though all of our questions/concerns were addressed and that the job wasn't complete until we were 100% satisfied. From initial quote to final walk-through this was just an overall great experience!
Description of Work
We had some damaged masonite siding replaced with Hardie, entire house windows replaced, and roof replaced.
Category
gutter repair, roofing, siding, replacement windows, woodworking, house painters
Service Provider Response
Please enter what you would like the response to look like:[member name removed], thanks so much for taking time to provide your comments and feedback. Your ⭐️⭐️⭐️⭐️⭐️ rating and review are particularly appreciated and I’m pleased to know we delivered an “Exceptional Customer Experience.” If we can be of service in the future, please don’t hesitate to give us a call. We’d love the opportunity to work with you again. Respectfully, Clifton Muckenfuss, OwnerKristen W.
10/27/2017
First let me say that I never take the time to review workers because I have very high expectations and I expect the best. For the first time in 13 years, a company I hired has done exactly what they said they would do and were so professional throughout the entire process. From meeting with Cliff to working with Lewis and his crews, to communicating with Gail, everyone did A+ work. Communication was top notch and I felt like their top priority was doing their best and making sure we were happy. If I had a question or a problem, it was addressed respectfully and professionally. I truly cannot say enough wonderful things about this company. I highly recommend Carolina Exteriors to anyone looking to do work on their house - you will not be disappointed!
Description of Work
They replaced masonite siding on our house with Hardiplank, ordered and installed a new front door, and created new surround for that. They also installed new exterior light fixtures.
Category
lighting, siding, woodworking, house painters
Service Provider Response
Dear [Member Name Removed] thanks so much for your ⭐️⭐️⭐️⭐️⭐️ review of your experience with CAROLINA EXTERIORS. We are thrilled you are pleased with our company and glad we were able to deliver on our promise of delivering an “Exceptional Customer Experience.” Best, Clifton Muckenfuss OwnerMichael B.
10/11/2017
Although we chose another company for the job, this company provided a solid proposal. The tie-breaker came down to the winning company having a project manager and crew ready-to-begin at an earlier date, and we were eager to begin.
Description of Work
Residing home with Hardie Plank siding. New gutters and down-spouts. Gutter guards. And other related work.
Category
siding
Service Provider Response
Mr. [Member Name Removed], we appreciate you taking time to provide your feedback and overall rating of "A" even though you elected to hire another contractor for your project. Unfortunately, we were unable to meet your scheduling needs. Our reputation and performance standards are generating work at an extraordinary rate and we are working to scale our production team to meet demand while maintaining our strict standards of excellence. Thanks again for the opportunity!Jackie A.
10/03/2017
They were very good. The process was good. The estimate was free. They came out measures and spoke with us about additional options. Even when they gave us a quote they gave us brochures because we were doing some work on the porch. They gave us different options of what we could do, and that was helpful. The work that we had seen at that price was very competitive. The communication was very good. The gentleman was very nice, patient and understanding. He answered our questions. He was very responsive, it didn't take him long to come out and do the estimate. They were on time. He let us know when he was on his way. They were very professional.
Description of Work
They gave us an estimate. It was for siding and part of the front porch needed to be replaced, so they gave us an estimate for that as well.
Category
decks, siding
Service Provider Response
Hi [Member Name Removed], thanks for providing such positive feedback on your experience with our company. I see, however, that we didn’t finalize a contract for work on your home. If you would like to discuss any of the options we provided an estimate on, please don’t hesitate to contact us.Laura W.
07/18/2017
We needed new siding on our house and noticed a company was working down the street on their house. So my husband stopped and asked for a quote. We were so blessed when we found this company. Carolina Exteriors completed our siding without any problems. They were very professional and did a super job! I highly recommend Carolina Exteriors! Couldn't ask for a better company!
Description of Work
New siding on entire house.
Category
lighting, siding, woodworking
Service Provider Response
Dear Ms. [Member Name Removed], thanks for your feedback and positive review of your experience with Carolina Exteriors. Our team truly enjoyed working with you on your home makeover project and we're thrilled you're pleased with the final results. Please don't hesitate to give us a call if we can be of service in the future. -Clifton Muckenfuss, Co-Founder & OwnerLinda B.
07/16/2017
We were so pleased with this company. They were so professional, friendly and aimed to please the customer. They addressed any concern I had before and during the project. After each phase of the work, your project manager walked the entire house with you and you looked at every detail. If there was any concern it was taken care of with a can-do attitude. I have worked with several contractors, both large company and independent small companies and Carolina Exteriors is far superior. I value excellence and they delivered. I recommend them highly.
Description of Work
Replaced siding on 50 yr old house with James Hardie board and had the entire house painted. They also put some molding around an outside kitchen window and replaced some shingle mold.
Category
siding, pressure washing, woodworking, house painters
Richard N.
07/11/2017
Carolina Exteriors Plus gave us a competitive bid, suggesting some modifications to our thinking which made a lot of sense to us. Chas did a great job of scheduling so the jobs could be completed in a short block of time. He also ensured that materials were on site as needed. Kevin was superb at supervising the work, and communicating with us--and the work crews--all along the way. The work crews--roofing, siding/trim, painting, and gutters--were courteous, communicative, efficient, and all did superb jobs. The work got done on schedule, with only a few punch list items, as most touchups were done as soon as we pointed them out to Kevin. Due to careful examination of work to be done initially, there were few change order items and few costs beyond the initial estimate. We are glad we chose Carolina Exteriors for this work.
Description of Work
Hardie siding and trim; reroofing, painting
Category
gutter repair, roofing, siding, house painters
Service Provider Response
Mr. [Member Name Removed], thank you for taking time to share your feedback and comments regarding your experience with our team. We will relay your positive review with all involved and thank you, again, for selecting Carolina Exteriors as your trusted remodeling firm.Elaine H D.
06/06/2017
Flawlessly. The major supervisor came to check in on all phases of the work. The installers were so quiet, and perfect. All windows were installed in one day! Two of the windows had 'problems', replacements were ordered, then installed. THEN the painters came and painted the frames so the entire window was wonderful, new glass, new windows, and newly painted frames. No high pressure, only fast, flawless delivery of exactly what we wanted.
Description of Work
7 major widows were replaced. All floor to ceiling, one major triple window in cathedral ceiling living room,.
Category
replacement windows
Service Provider Response
Ms. [Member Name Removed], it was awesome working with you and Mr. [Member Name Removed] again. I'm especially thankful for your great review of your experience with Carolina Exteriors. I know you'll love the energy efficient windows and the electric bill savings for years to come. Please give us a call if we can help with any future projects. Clifton Muckenfuss, OwnerCraig T.
05/30/2017
Very well. I enjoyed working with the project manager. I also liked the illustrated estimate. It was very detailed and specific.
Description of Work
Wood trim replaced with Hardie trim, replaced some Masonite siding with Hardie plank, painted siding and trim.
Category
siding, woodworking, house painters
Service Provider Response
Mr. [Member Name Removed], I'm really pleased that our team was able to deliver an Exceptional Customer Experience and that you're happy with the finished results. Please consider us for future exterior projects. Clifton Muckenfuss, OwnerRon N.
05/25/2017
It went very well. They. were on time and the entire job took about four days to complete.
Description of Work
Painted the entire exterior of the house, replaced rotten siding and replaced a window.
Category
siding, replacement windows, house painters
Service Provider Response
Hi [Member Name Removed], thanks for sharing your feedback regarding your positive experience with Carolina Exteriors. If we can be of service in the future, please give us a call. Thabks again for your business. Clifton Muckenfuss, OwnerWilliam B.
04/13/2017
They were great. They were on time and did what they said they would do. The work was immaculate.
Description of Work
They repaired siding, replaced siding and did exterior painting.
Category
siding, house painters
Service Provider Response
Thanks for your feedback and positive review. We appreciate your continued support of Carolina Exteriors by trusting us with multiple projects. Thanks again! -Clifton Muckenfuss, Co-Founder & OwnerWilliam B.
04/13/2017
I would recommend them because of their quality of work.
Description of Work
They repaired and replaced rotted siding. They also painted.
Category
siding, house painters
Service Provider Response
Thanks for your A rating review of your experience with Carolina Exteriors. I'm especially thankful for your repet business and entrusting our team with your home repairs. Clifton Muckenfuss Carolina Exteriors, OwnerPhone
Address
2633 Schieffelin Rd
Apex, NC 27502
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