Founded 2007 • With Angi since September 2011
Service Provider Response
Thank you, [Member Name Removed], for your kind words and positive thoughts. Our team will be excited to learn of your satisfaction with our company. We strive to deliver an Exceptional Customer Experience and love hearing from customers when we achieve that mission. We are also truly grateful for your repeat business.Service Provider Response
[Member Name Removed], Thank you so much for taking the time to share your kind review. We are grateful for your feedback and would be happy to help you again in the future. All the best!Service Provider Response
Mr. [Member Name Removed], as a follow up to my calls and emails, again, we take your comments very seriously. I am sorry that we did not meet your expectations on your recent experience with Carolina Exteriors. Our reputation across Angie’s List and all other platforms is exemplary and as a small business owner, I, along with our team, work tirelessly on a daily basis to provide great experiences to our customers. I’ve reviewed the transcripts of the chats / messages with our office, as well as, listened to the recording of your phone call with our office team and if we failed you in anyway, again, I apologize. Our team is trained to engage with customers in a timely manner and we ask for additional follow up information on the call to ensure the projects described are exactly what a customer is wanting to have quoted. We ask these questions in order to determine if we are a good fit for a particular project and mostly to ensure, if we are not, we don’t waste the customer's time; and if possible, provide possible referrals of other service providers that might be of better service. It seems as though you felt like we led you on by asking for additional information and again, my apologies. I wish you the best of luck for a successful contracting experience with another service provider. Thanks, Clifton Muckenfuss Co-Found/OwnerService Provider Response
[Member Name Removed], thank you so much for your candid feedback and great review of your experience with our company. We work hard to earn your trust and deliver an exceptional customer experience. Receiving feedback such as yours reaffirms we are executing on this commitment. We are grateful to have been selected as your contractor and look forward to working with you again in the future. Clifton Muckenfuss Co-Founder / OwnerService Provider Response
Mr. [Member Name Removed], thanks for the feedback and “A” Rating - we’re glad your home 🏡 is now the envy of the neighborhood 😉. We know you have many choices when it comes to home improvements and we are grateful for the trust you placed in Carolina Exteriors by hiring us as your trusted Hardieplank®️ installer. Thanks again for your business! -Clifton Muckenfuss, Co-founder & OwnerService Provider Response
On behalf of everyone at Carolina Exteriors, a big Thank You for choosing us! We sincerely appreciate your feedback and the positive review.Service Provider Response
[Member Name Removed], really appreciate the feedback and 5-Star review. On behalf of the entire Carolina Exteriors Plus, thank you for your business, trust, and support! We’re thrilled to have been selected as your trusted remodeling contractor. Please do not hesitate to contact us if you need anything in the future.Service Provider Response
Thank you so much for your kind words and “A” Rating. We’re happy that you had a pleasant experience with our teams. We appreciate your business and hope you enjoy your newly remodeled home. Many thanks, Clifton Muckenfuss Co-Founder / OwnerService Provider Response
[Member Name Removed], thanks for your comments and feedback, we appreciate it very much. On behalf of the [Member Information Removed] Exteriors team, we enjoyed working with you and look forward to our continued relationship in the future. Regards, Clifton Muckenfuss Co-Founder / OwnerService Provider Response
[Member Name Removed], we are grateful for your business and appreciate your comments and raving review. We’ve commended our team accordingly and are thrilled you’re happy with the finished product and experience with Carolina Exteriors. If we can be of service in the future, please contact us.Service Provider Response
Hello Ms. [Member Name Removed], thank you 🙏🏻 so very much for your kind words and positive feedback. Your comments 📝 and 🌟🌟🌟🌟🌟 review are very much appreciated and an indication that we were successful in delivering “An Exceptional Customer Experience.” I’ve relayed your message to our team and commended everyone for a job well done. Thank you, again, for your business and trust.Service Provider Response
[Member Name Removed] thanks for taking time to provide feedback regarding your experience with Carolina Exteriors. We are thankful for your * review and A Rating and feel honored to have been chosen to remodel your home *. Thanks again for your business. If we can be of service in the future, please give us a call.Service Provider Response
Please enter what you would like the response to look like:[member name removed], thanks so much for taking time to provide your comments and feedback. Your ⭐️⭐️⭐️⭐️⭐️ rating and review are particularly appreciated and I’m pleased to know we delivered an “Exceptional Customer Experience.” If we can be of service in the future, please don’t hesitate to give us a call. We’d love the opportunity to work with you again. Respectfully, Clifton Muckenfuss, OwnerService Provider Response
Dear [Member Name Removed] thanks so much for your ⭐️⭐️⭐️⭐️⭐️ review of your experience with CAROLINA EXTERIORS. We are thrilled you are pleased with our company and glad we were able to deliver on our promise of delivering an “Exceptional Customer Experience.” Best, Clifton Muckenfuss OwnerService Provider Response
Mr. [Member Name Removed], we appreciate you taking time to provide your feedback and overall rating of "A" even though you elected to hire another contractor for your project. Unfortunately, we were unable to meet your scheduling needs. Our reputation and performance standards are generating work at an extraordinary rate and we are working to scale our production team to meet demand while maintaining our strict standards of excellence. Thanks again for the opportunity!Service Provider Response
Hi [Member Name Removed], thanks for providing such positive feedback on your experience with our company. I see, however, that we didn’t finalize a contract for work on your home. If you would like to discuss any of the options we provided an estimate on, please don’t hesitate to contact us.Service Provider Response
Dear Ms. [Member Name Removed], thanks for your feedback and positive review of your experience with Carolina Exteriors. Our team truly enjoyed working with you on your home makeover project and we're thrilled you're pleased with the final results. Please don't hesitate to give us a call if we can be of service in the future. -Clifton Muckenfuss, Co-Founder & OwnerService Provider Response
Mr. [Member Name Removed], thank you for taking time to share your feedback and comments regarding your experience with our team. We will relay your positive review with all involved and thank you, again, for selecting Carolina Exteriors as your trusted remodeling firm.Service Provider Response
Ms. [Member Name Removed], it was awesome working with you and Mr. [Member Name Removed] again. I'm especially thankful for your great review of your experience with Carolina Exteriors. I know you'll love the energy efficient windows and the electric bill savings for years to come. Please give us a call if we can help with any future projects. Clifton Muckenfuss, OwnerService Provider Response
Mr. [Member Name Removed], I'm really pleased that our team was able to deliver an Exceptional Customer Experience and that you're happy with the finished results. Please consider us for future exterior projects. Clifton Muckenfuss, OwnerService Provider Response
Hi [Member Name Removed], thanks for sharing your feedback regarding your positive experience with Carolina Exteriors. If we can be of service in the future, please give us a call. Thabks again for your business. Clifton Muckenfuss, OwnerService Provider Response
Thanks for your feedback and positive review. We appreciate your continued support of Carolina Exteriors by trusting us with multiple projects. Thanks again! -Clifton Muckenfuss, Co-Founder & OwnerService Provider Response
Thanks for your A rating review of your experience with Carolina Exteriors. I'm especially thankful for your repet business and entrusting our team with your home repairs. Clifton Muckenfuss Carolina Exteriors, OwnerAngi Certified
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