Lynnrich, Inc.

Very much appreciated the professionalism and expertise of your work crew

I replaced all my windows and a sliding door through Lynnrich. My experience was above average from start to finish. Chaney and Joey were so great to work with on the planning and scheduling detail. Chuck and Dalton did an amazing job with the install, kept a clean job site and were very respectful. Each person I came into contact with on the phone or in person was friendly, kind and patient. I am so thankful I went with Lynnrich and I would highly recommend them!

We had windows and siding done and the results were amazing. It was a long wait with all that has gone on, but results were worth it. They work hard and keep the work site area very clean. They do a walk through when the work is done and make sure you are satisfied with all that has been done. A big thank you to Chuck, Dalton & Blue for doing the windows which are amazing and a big thank you to Joe, Zac, Steve & Yeager for the siding which also looks amazing. These guys go to great lengths to make sure the customer has what they want and are happy. Gutters are going up now and I am sure they will be awesome also.

We so appreciated Joey and his team. We were in the middle of a house project when we discovered an issue with a previously installed Lynrich door. Joey was quick to respond, offered a solution, and sent his team of Chuck and Dalton the very next day. They were professional, good communicators, paid attention to detail and left everything clean. Thank you for your excellent service.

These guys are great!

So far so good, work won't start for 20-24 weeks out.

Just loved these guys, we plan on other project with them!!!

I hired them, but it will be several weeks until they complete the job. Every thing so far has been great.

We are very dissatisfied with the Infinity sliding patio door we ordered when we chose to get siding. The main issue has been the lock, but as we found out, the door apparently wasn't installed properly in my opinion, so the door didn't seal. And, where the door shuts into the frame to allow it to be locked was out of alignment and would not connect, making it difficult to lock. When someone did come look at it, the door was practically taken apart. The interior and exterior frames were removed and then put back in place. Sometime during this process, the interior frames became damaged and now look like used panels. The outdoor frame siding had to be reordered but was the wrong color when it came in. It has been more than a month and the door still doesn't work properly. The lock now gets stuck making it difficult to open. And, the weather stripping where the door slides into itself is tearing. Despite having the door less than 10 months with problems since the installation, the company doesn't plan to replace it with a new door. Additionally, a glass screen door we purchased has similar problems and we often can't open it and end up walking through our garage instead. These doors were expensive and shouldn't be so difficult to lock and unlock. It is very frustrating and we wouldn't buy them again. We are disappointed in the product, the installation and the customer service to make this right. On the other hand, the siding looks good, and despite leaving nails, screws and siding scraps in the yard, the installers did a good job. I hope we get these doors fixed. UPDATE: As a result of seeing the review, I received a call letting me know the door would be replaced. A more qualified installer made the remark that the original door was not properly installed or supported, which is why it didn't work. He installed a proper frame to support the door and it works as it should. The only issue now is the weather stripping moving when the temperatures get warm, causing the door to not shut properly. I hope this problem gets fixed soon. The indoor panels that had to be replaced were completely different in style and color, but the hassle was too great to want to change it. This was my experience, perhaps yours will be different.

* Extremely poor customer service. Over time I called their office, multiple times asking for my contact. I was told he was not available; actually he was no longer with the business. I actually had to physically go into the business and the second time demand and wait to talk to owner. Even then it was months to get a crew to job site. * Original contact was no longer with firm and left an incomplete list of job tasks. * 14 months passed from contract to crew arrival at job site. * Crew was quite new, and arrived at job site w/o full array of equipment and tools. I provided tools, equipment and tech guidance needed to complete several aspects of metal siding installation. * owner had crews work 10 -12 hr days and still drive the hour each way to job site or motel. * Owner finally called but used a phone that would show only "restricted" and not a business or personal number. I did not answer. He finally called his employees to have them tell me he was calling. Very poor business form.

After our windows were installed, we started to notice a price decrease in our energy bills. Very efficient products!