LOWE'S

Hardware & Home Improvement Stores, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,


Services we offer

Retail

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
20%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.1
Showing 1-10 of 10 reviews

Brian S.
03/2016
5.0
carpet installation, flooring contractor, hardwood floor, home improvement stores
  + 2 more
unknown
Description of Work: Installed carpet and pad in two bedrooms (12 x 12) and closets. One room installed tack strips.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Daphne H.
04/2015
5.0
home improvement stores
  + -1 more
When I ordered online, it stated someone would call 24 hours before delivery, but that did not happen. I was called the morning of the delivery, and it was delivered that morning. It worked out fine, though, and Chris M. did an excellent job delivering the appliances. I went to Lowes to schedule installation, Talib was great helping to get that lined up. John C. installed the dishwasher a couple of days later. He was prompt, professional, and someone with installation called 24 hours before he was to come to schedule the installation. John C hauled off the old appliances. Overall very good experience.
Description of Work: I purchased a convection oven and dishwasher online. Both were delivered and the dishwasher was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Charlotte M.
01/2015
5.0
hardwood floor, home improvement stores
  + 0 more
They are very good. We were satisfied with their customer service and haven’t had any issues with the flooring since.
Description of Work: We purchased some hardwood flooring from them, even though we had someone else install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick K.
07/2013
5.0
home improvement stores
  + -1 more
They're very good. I go back to them often. They're very good and very responsive. They normally have what I'm looking for and they have it at a reasonable price. They don't give me you a hard time when you're returning something that you don't want, need or that didn't work correctly. I would assume their price is very competitive. They're definitely professional.
Description of Work: I use Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$10

martha N.
07/2013
5.0
flooring contractor, carpet installation
  + 0 more
They did the job satisfactorily. They made sure that the job was done. They didn't charge me anything with the service.
Description of Work: Lowe's had installed a carpet for me over a year ago and they repaired it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam H.
06/2013
5.0
home improvement stores
  + -1 more
I have not used the full amount yet. I would recommend them good. They have plenty of things in stocks, and it is a nice, clean store. I have been using them for quite a while at least six or seven years. Everything turned out okay. I did not have any issues with it.
Description of Work: I purchased a Lowe's gift card and I used it to purchase some innards of a toilet because I had to fix my toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Diane H.
08/2012
3.0
home improvement stores, appliance sales
  + 0 more
The sales man was great. However, when they delivered the refrigerator it had remnants of food and diabetic medicine inside. They also told me they would deliver it that following morning but did not deliver it until two days later. I was mortified. I told them this was not I ordered. I called to double check and did keep it because of my groceries that need refrigerated. Then about a week later, the refrigerator died and spoiled the food inside. I called back and they wanted to charge me an additional $400 for a replacement. After talking with the manager for a while, he finally agreed to replace it for me. The manager was rude and treated me as if I was trying to cheat them. I felt like I had to argue with them to get my point across because they would not listen to me. It was a very un pleasant experience. Everyone in the store was nice but the manager I spoke with.
Description of Work: We purchased a French door refrigerator.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Leon Victor A.
08/2012
1.0
roofing
  + -1 more
Their price was outrageous, and I did not use them.
Description of Work: They did an estimate for a new roof.

Rating CategoryRating out of 5
value
1.0

$22,000

stephanie B.
01/2012
3.0
plumbing
  + -1 more
They were late and the faucet was not installed correctly. When they were doing the work, they did not seem like they knew what they were doing. I ended up needing to have the faucet replaced.
Description of Work: I had them install a new water faucet in my sink.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$75

Francis R.
11/2011
5.0
flooring contractor
  + -1 more
They took the time to do an intricate design on my floor and they did it right. I was real happy with them. Everything went well, it went as I anticipated it to go. They took their time to do everything I asked them to do, all the things that were not usable they said I could take back to the store to get my money back. The two guys works steadily and I was impressed with them. If I could hire them out of Lowe's I would for things like this. I got upscale stuff so it put my price point up higher. One bathroom was small but the other one needed skilled people. They had to measure and angle things and they did a good job with it. It took my a while to get in contact with them, finally I realized I had to just hang around until someone finally got to me. That's what I didn't like about Lowe's but once they got rolling they were fine.
Description of Work: Lowe's contracted people to do tile work for me in 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    180 GOODMAN RD W, Southaven, MS 38671

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Appliance Sales and Installation,
    Roofing,
    Plumbing

    FAQ

    LOWE'S is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    LOWE'S accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    Yes, LOWE'S offers warranties.
    LOWE'S offers the following services: Retail

    Contact information

    180 GOODMAN RD W, Southaven, MS 38671

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM