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More Than A Carpenter, LLC

1.0(
2
)

Garage and Shed Building, Finished Carpentry and Woodworking, General Remodeling,

... +6 more

About us

We are a full-service building/remodeling company engaged in the small commercial and residential construction field. We have 5 full-time employees (no transient labor). We are fully licensed and covered by workmen's comp. We use subcontractors for those tasks not covered by our state license (electrical, plumbing, etc.) We are skilled in the use of SIPs (structural insulated panels, ICF's (insulated concrete forms)as well as more conventional construction techniques. We are certified under the new (4/22/2010) lead abatement regulations. Our work ranges from small remodeling/renovation projects to the raising (14') and remodeling of the 7400 square foot Trinity Episcopal Church in Pass Christian.

Business highlights

37 years of trusted experience

Services we offer

General contracting, residential home building, commercial and residential remodeling, renovation, kitchen and bath remodeling, deck construction, siding, windows and doors, millwork, lead abatement renovations, residential and commercial framing

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

1.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.7
punctuality
2.7
Write a review
Showing 1-2 of 2 reviews
Rachael R.
06/2013
1.0
garage builders
  + -1 more
I called this guy on a personal reference in spite of the bad review he had here. MISTAKE. He came out, we talked, it was all looking good. We waited over a week for a bid promised in days for a job he said he was available for quickly. According ti him, he could start in the middle of last week, before he even finshed the bid. Today, he emailed us that he's got another job that will keep him busy for months. Don't waste your time bothering to call this guy.
Description of Work: He wasted our time.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from More Than A Carpenter, LLC
I'm baffled. Perhaps he's confusing me with the "other guy". I got a call from Mrs.x at about 2:30 on Friday, May 31st. She said she had had a fire and wanted me to look at the job. She said I had come highly recommended by a friend. On that Friday afternoon, I told her I'd stop by at about 5 pm that day. I arrived at 4:45 (and I get an "F" for punctuality and responsiveness?). We looked at the job which required indoor and outdoor renovations with many non-typical materials and installation techniques. I listened to her descriptions of the damage and discussed repair options.I told her I'd get back to her Monday or Tuesday with an estimate. I was anxious to get her estimate done as I have a 4-6 month commitment beginning 28 June and wanted to fill the intervening time for me and my three-man crew. If I got the estimate done by Tuesday I might start work as early as Wednesday and be able to fill my schedule until the 28 June job (scheduled and contracted in Jan 2013 for that specific time frame). Well, on Saturday morning, Mrs. X called to say that she had forgotten to mention that her insurance agent had said that she would need a new "electric service" and could I add that to the estimate. Not knowing what "electric service" might involve (electric service to me indicates a new panel board, lots of wiring, definitely requiring the services of an electrician). I said I'd have to come look at the work again (and they think I wasted their time?). I'd also have to check with my electrician to determine his availability. As I'd mentioned, many of the materials necessary for their job were not the typical items available at Lowes or Home Depot. Several were of the fabricate or special order variety. So I gathered the information I needed for the original tasks on Monday and called to look at the job again on Tuesday. There was no answer to several phone calls and no answering machine to leave a message. Tuesday evening I emailed Mrs. X (she works out of town) to let her know I tried and got no answer. She said her husband had been in the hospital and unable to receive calls, that he'd call me when he got back home and that I could reschedule a meeting with him Wednesday or Thursday. He called me Wed morning and told me he'd be home after 3 pm. I told him I'd stop by at about 5 pm to look at it. I arrived at 5:07 (maybe that's where the "F" for punctuality comes from) and looked at the electrical work and told him I'd get back to him after talking with my electrician. When I got home, I had a call from another client. I had offered a proposal to this other client weeks before and he was confirming that he wanted to get started. At that time (and only at that time), I had a signed contract in hand for work to be done in the 1 June to 28 June time frame. At this time I could tell this other client "Sorry, I can't complete your $160,000 job because MAYBE Mrs. X will have me do her job this week" or I could contact Mrs. X and let her know that I would be unable to do her job in a timely manner because I already had a signed contract that would take me up to my previously scheduled June 28th commitment. On Saturday morning I sent a polite email to Mr and Mrs X apologizing for not being able to get to their job and explaining my circumstances. That's when all kinds of nonsense let loose. I got a crude and insulting email from Mr X. Then I get this CRAP from Angie's List that can never be gotten off my file. It is inaccurate, dishonest and demeaning. They rate me "F" for responsiveness. I was there twice at virtually a moments notice when they "forgot" to mention a major component of the work. They rate me an "F" for punctuality when I was 15 minutes early at the end of one work day and 7 minutes late at the end of another work day. They rate me an "F" for professionalism when I had to return twice to look at a job and never even thought to be upset at that (perhaps I should have screamed and hollered because he had the nerve to be in the emergency room when I wanted to get to his house to relook at the job so that I could have work for my guys that week). I sent a polite email at the earliest possible convenience letting them know that I could not do it, that I wouldn't send someone else that might be under-qualified and that I didn't know of anyone else who would do the job. They say they got my name through Angie's List but she told me she got it from a friend but couldn't remember which friend. They say I lied. The only thing that could be considered a lie was to not get back to them on Monday but there were greatly extenuating circumstances that were ALL of their making. They want me to "tell the truth". I would suggest that my version of events is way, way more accurate than theirs and included nothing even remotely untruthful or dishonest. It seems that Mr X feels that because I looked at the job I HAD to do it in a time frame that was pleasing to him. I wonder if he would have felt he HAD to accept my proposal even if it was more than he wanted to pay. Other than this rating from Angie's List I am indeed grateful that I didn't get this job with an obviously un-pleasable potential client. Is there an Angie's List of customers to stay away from? So, when I was in need of work for my guys I was "screwed around with" by Mrs. X for a week and the flip side is that I now have three weeks worth of work for a wonderful client I have done 34 jobs for--a much better option. I'm glad I didn't refuse the signed contract!
j.d. K.
07/2011
1.0
decks, garage builders, remodeling, woodworking
  + 2 more
BAD to how BAD
Description of Work: BAD
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from More Than A Carpenter, LLC
First of all, the individual making this report was never a customer of mine. His wife approached me about building a carport/deck with the stipulation that her husband "had had his chance" to build the addition and, for five years had a number of excuses for not getting it done. She was embarrassed by the appearance of her house and ashamed to have people see it. She had approached an architect about a design and, when drawings were submitted, the husband had determined that "he didn't need an architect" and it never got built. So, when she approached me, he was determined that it would not get built by a contrator and she was determined that I would build it. Not a good basis to begin a business relationship but, it was clear that this was her job because she was tired of waiting. The strain between them was apparent daily. So, what were his complaints with our work? Almost exclusively with the direction of "growth rings" in the lumber. He insisted that growth rings in all rafters had to face the same direction (when prodded, he stated that all growth rings should face "north" (seriously!)). His roof deck was to be made of T&G 1x6's ("none of that plywood crap in his addition"!). We used boards with V-grooves on the face side and it looked great. But he noted (repeatedly) that the growth rings were upside down on several boards. When I pointed out that the V-groove determined the top or bottom and that I couldn't turn the boards over he suggested that I use them on the other side of the garage. When I pointed out that upside down on one side is upside down on the other too, he suggested that I return the (special-ordered) lumber and get the growth rings right. He didn't like that we got dirt on his grass. We dug footing holes and left the dirt near the holes to back-fill and distribute under the 18" high deck. He wanted us to carry the dirt 100 feet down hill to an area he wanted landscaped and brought back up the hill if we needed it later rather than leave it on his grass. He didn't like puddles in a bricked-in (and as yet incomplete) garden area. When we pointed out that his 3" plastic snap-together gutters were leaking and that 100% of the water in the garden was from the leaky part of the roof rather than from any area that was a part of our construction agreement he stated that water never pooled there before even though we never touched the gutters. Every day I would build to the spec's established in the architectural plan, to the building code in our jurisdiction and after extensive discussions with his wife--my customer. In the evenings he would have some comment that she would try to address the following morning. When I pointed out that it was done according to the plans she would say that she couldn't read the plans and didn't know that was going to be like that (even though she had approved several iterations of the plans). When I told her that I had to follow established building codes and the plans approved by the County, she'd respond that they didn't care about the Building Code "out here", that they'd "take care of the inspector" if he had a problem. To address his specific graded comments: Overall an "F". He was determined to cause problems before we started and was determined that his wife would not be happy with the project when it was complete. Price an "F". He had been determined to build this himself so any contractor was over priced. And there was no comment from her (my customer) about the price when the contract was presented. Responsiveness a "C". I was under no obligation to respond to him at any time, he was not my customer. I was not obligated to build to standards not approved by my contract, the Building Code or the plans they had provided. I was not responsive to him. I think I was extremely responsive to his wife's desires. Punctuality a "C". He was so abrasive in dealings with my employees and three subcontractors on the job that his wife and I determined that we would not arrive at work until after he had left for his job and that my subcontractors should not be exposed to his tirades at all. She provided his work schedule and we worked opposing hours so, from his point of view, we appeared somewhat un-timely. But we worked 8 hours a day for 4 1/2 weeks each and every day having to put up with mostly ridiculous complaints and unfounded allegations, rarely working when he was home. Professionalism an "F". He didn't want a contractor, he interfered in every decision his wife and I made, he employed unlicensed "friends" to do parts of the job we had not contracted to do (gutters, painting) etc and was satisfied with their "good old boy" demeanor. I don't feel he is qualified to determine professionalism. Bottom line? I haven't been paid for the final 10% of the job performed after I gave more than contracted for, with a totally unfair power-struggle between husband and wife, with a somewhat limited work schedule and we finished 5 days ahead of schedule. I liked the job we did, we have heard positive responses from neighbors, from two architects involved in the project and from each and every one of the sub-contractors and have secured work from the electrician and the lead architect since completion of the carport. We have used photos of the work in our advertising without hesitation. And we still await final payment. I'll ask you to determine whether this client's vague and non-specific report is a valid Angies' List complaint or whether it is another example of his belligerence.

    Contact information

    116 Birch Drive, Pass Christian, MS 39571

    http://mtac.biz

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garage and Shed Building,
    Finished Carpentry and Woodworking,
    General Remodeling,
    Decks and Porches,
    Kitchen and Bath Remodeling,
    Homebuilders,
    Lighting,
    Fencing,
    Unfinished Carpentry

    FAQ

    More Than A Carpenter, LLC is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 8:00 PM

    Tuesday: 7:30 AM - 8:00 PM

    Wednesday: 7:30 AM - 8:00 PM

    Thursday: 7:30 AM - 8:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    More Than A Carpenter, LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, More Than A Carpenter, LLC offers free project estimates.
    Yes, More Than A Carpenter, LLC offers eco-friendly accreditations.
    No, More Than A Carpenter, LLC does not offer a senior discount.
    No, More Than A Carpenter, LLC does not offer emergency services.
    Yes, More Than A Carpenter, LLC offers warranties.
    More Than A Carpenter, LLC offers the following services: General contracting, residential home building, commercial and residential remodeling, renovation, kitchen and bath remodeling, deck construction, siding, windows and doors, millwork, lead abatement renovations, residential and commercial framing

    Contact information

    116 Birch Drive, Pass Christian, MS 39571

    http://mtac.biz

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM