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Mow It Right

Founded 2009 • With Angi since June 2011

3.3

(44) Verified Reviews

Business Details

Phone Number

Address

PO Box 2011

Olive Branch, MS 38654

Description

Mow It Right accepts all major credit cards.

Verified Reviews

A few reviews for this pro...
Arnethia A.
1.0
08/27/2020
First they kept changing my date to low my lawn. Finally the owner Melinda called and said they would come out Wednesday, but they showed up on Thursday.... the owner (the husband) and another guy showed up in a hurry .... half cut my yard and left all the grass droppings in my front and back yard.... nit to mention they cut the yard and it was damp.... my grass looked like carpet before they started and looked like a 5 year old cut it when they finished ... they left grass on the streets and we witnessed them blowing the grass in the storm drain...... who do you complain to when the owner is the one that did this poor job.... I called the office to let her know how my experience went she could t care less..... this was my first and last time ever using them........
Description of Work
Lawn mowing
Category
gutter cleaning, lawn service
Erica S.
1.0
07/08/2020
First of all my grass was cut on last Wednesday. They stopped in the middle of cutting the front and side of the yard. The office called me the next day and said that they couldn’t cut the yard because it was too high. But the yard service men didn’t tell them they started and abruptly stopped. Someone was supposed to come out on Thursday but never showed up. I woke up the next morning on 7/3 called at 845 was assured that I was number 4 on the list. I waited and waited no one ever showed up. I called up until 3pm no one answered. Left my yard half cut and I had company on Friday evening. Then they showed up on the 4th of July to cut the yard. It was cut uneven, grass was blown all in the yard, against the house, in the streets and in my cleaned out flower beds. You would have thought the owner would have called or emailed or something to apologize for running my yard and my holiday. I was so embarrassed that my yard looked like a 4 year old cut it. I am a HIGHLY UNSATISFIED EX-CUSTOMER. Oh and they billed my credit card 😂.
Description of Work
Grass cut edged
Category
gutter cleaning, lawn service
Jimmy H.
2.0
09/23/2017
If you want fast then they are for you. If you want quality then look elsewhere. They are so fast they leave gaps uncut and if anything is in the way such as a broken tree branch or chair they go around, they never bend over. If there is a piece of your yard they do not want to cut, good luck. I have a ten foot stretch of grass next to my house they ignore, letting it get taller and taller until I have to cut it myself, but they are fast, much too fast if you want quality.
Description of Work
I just wanted the yard cut.
Category
lawn service
mary L.
1.0
08/12/2016
did not cut front yard even, had big gaps in lawn, complained asked for a re cut, their representative more concerned about our small backyard, would not address bad cut other than to say that way to correct the bad cut was to cut our yard every week instead of every 10 days, we canceled our contract, rude & rushed company. they use large fast commercial mowers, the men do not look at their completed job. jump out ,jump in, gone.
Description of Work
had an agreement for their company to cut our yard every 10 days, explained up front small backyard with retainer wall, more concerned with front yard appearance.
Category
lawn service
Valerie P.
4.0
05/14/2016
For my lawn service I use Mow it Right. I have had them for a little while now. They were here last Wednesday, May 4th 2016. It cost $34. That's the best price in town, I think.
Description of Work
They do my lawn service.
Category
lawn service
BARBARA A.
5.0
08/20/2015
Mow It Right does a great job. We have used them for a few years and are extremely happy. We also have them spray and fertilize. Thanks to them, our grass looks great.
Description of Work
Mowed, edged and cleaned up weekly. Spray and fertilize several times per year.
Category
lawn service, lawn treatment
Karl S.
3.0
07/13/2015
I pay $45 a week for the regular service but for the landscaping depends on the quote they give. I am contemplating if I will still continue with their service. I have plans of getting other quotes.
Description of Work
I use the services of “Mow It Right” for yard work. They do regular work for me like mowing and landscaping. They do a variety of things for me.
Category
lawn service
Martha B.
1.0
03/01/2014
Not well at all, stopped services after several months.
Description of Work
Three guys which showed up to mow my yard smoked and threw cigarette buts in my yard. The ran with the lawn mower with disregard to branches and debride from my neighbors. Left sand on my carport from blowing. The topper was a call from the office stating I had not paid, the check had been processed through the bank. I had to stop work, call the bank and call Mowitright off back. Would not recommend this service to anyone.
Category
lawn service
sue S.
5.0
02/24/2014
We will begin their weekly lawn service in March 2014. Will update after a few weeks of service.
Description of Work
Weekly mow, edge, and blow grass clippings.
Category
lawn service
krystal M.
1.0
02/13/2014
I had an absolutely deplorable service and they tore up my yard. They vandalized my yard.
Description of Work
I used Mow It Right for a cut down, they did shuffles in my yard, parts of my yard was mohawked, it was uneven, they left the grass clipping in the yard, part of my yard where they left the grass clipping turned brown. They just really jacked up my yard.
Category
lawn service
Beverly G.
5.0
08/26/2013
It has been a good experience. They do the job and they call before they come because of our dogs in the backyard. They also let me know what came up if I am not home. They come when they are supposed to and they let you know that if it rains the next day they would not show up. The yard looks good. They come five or six times a year and they charge around $50 each time that they come.
Description of Work
The last time that I used Mow It Right was probably a couple of weeks ago for spraying the lawn.
Category
lawn treatment
Chandra T.
1.0
08/07/2013
I contacted this company for maintenance lawn care. I set the service up for weekly mowing. I was contacted by a customer sales representative who stated that I needed a "cut down" first because my lawn was classified as overgrown. The fee for that was $65. I agreed to this service. The crew came out on 8/6/13 and massacred my lawn. My plush green grass was cut irregularly, debris was in my landscaping/street and the grass was cut so low, it turned brown. My neighbors asked what happened to my lawn. When I contacted Mow It Right the next day, I asked to speak with the manager or owner. I spoke with someone by the name of Chris Fowler. I told him that I was not happy with how my lawn looked and asked if a crew could come out and correct my lawn to make it look better. He told me no. He said that it was my fault that I let my grass get overgrown and the results of my lawn was what is to be expected with a cut down. He stated he would not send anyone out to my home and I would have to wait until next week. I told him that I did not know that the debris would be all over the place when I agreed to the cut down. He said "yes you did. We tell everyone that." I told him that I was not told about it but he continued to argue with me saying he wasn't going to do anything to satisfy my concerns. I was charged $65 for this horrible service. I am really upset that someone who is supposed to be a professional and running a company would speak to a customer like that. Chris Fowler needs classes/training on customer service and how to run a business. I instructed the company to cancel my account. I would not recommend his company to anyone at all. Highly upset and dissatisfied!! I would rate them a Z if I could!!
Description of Work
Complaint filed for inappropriate/unprofessional customer service.
Category
lawn service
Christina J.
2.0
07/20/2013
We have been using Mow It Right since the beginning of the season. We were pleased the first few times they came out, after ironing out some scheduling issues in the first month. However in the past month it has been just terrible. Leaving huge swatches of grass that haven't been touched in at least two weeks. Absolutely no weed eating or edging...just a very poor job. It appears the last time they came out they didn't even bother mowing the back yard. This is the 3rd and last time for us. If I pay for a service I expect it to be done correctly.
Description of Work
They were hired for weekly mowing, edging and weed eating. They were also hired to provide lawn treatment for the season.
Category
lawn service, lawn treatment
Mary R.
5.0
07/09/2013
Mow It Right has been mowing my yard for 3 years now. I have them come out every two weeks. In the past they've done shrub trimming and clean up around the yard.
Description of Work
Mow It Right mows my yard every two weeks.
Category
lawn service
shelley S.
1.0
06/21/2013
READ ABOVE COMMENTS FOR COMPETE DETAILS
Description of Work
ABSOLUTELY NOTHING -They left a flyer on my front door. Even though we have always been extremely pleased with the gentleman that has been doing our front and back yard for years, I thought I would give this company the benefit of the doubt and try them out. I called numerous times, and left message after message. They finally called me back. I told them I wanted them to provide me an estimate on cutting ONLY my front yard. They were to show up that afternoon, and of course they didn't show up as promised. Instead they showed up the next dat, unannounced. The only way I knew it was them, is that their truck was parked in front of my house. As previously mentioned, I requested that they provide me an estimate strictly on my FRONT YARD. Next thing I knew, they were in my back yard! I opened my back door, and asked them what they were doing. They said that they were putting together an estimate to mow my yard. I told them that I wanted an estimate done strictly on my front yard, they left but not before knocking over one of my newly planted trees! The reason I requested an estimate strictly on my front yard, is because I didn't want to put all my eyes in one basket to start out. To this day I have yet to receive the quote I requested. So needless to say, I would NEVER do business with this company. And I have made a point to tell two of my neighbors of my experience. They have since ceased doing business with this company.
Category
lawn service
James D.
1.0
06/20/2013
They won't be back. The neighbor fired them ... and hired the guy who does my yard.
Description of Work
Mow It Right mows my neighbor's yard with a non-bagging walk-behind mower which leaves large gobs of clippings in its wake. As the yard cutter seemed to think he's entitled to use my yard as a turn-around, he left large wads of clippings on my lawn. As the crew was finishing, I pointed out the problem and was told it would be blown off. They've moved on but the clippings remain and my yard looks a mess. This is the third or fourth time I've had the problem but the first time I've been home to see it being done. I called the office, got a message machine, left my message and have heard no response since. Obviously it'll be necessary to escalate the hostility in two weeks when they return.
Category
lawn service
Meghan C.
2.0
12/03/2012
Just sloppy. They do a rush hasty job, that looks bad. They actually took time to blow the leaves off into the street, mow the grass and then blow the leaves back onto the grass. Seriously! Don't waste your money. Even though they are inexpensive, there are better companies to work with.
Description of Work
Mow current house yard (which is tiny) and rental property (good size).
Category
lawn service
Dana M.
3.0
09/14/2012
They don't do a clean job. After they are done mowing, it looks like they used a weedeater to do the job. The grass is not cut short or even. Within a couple of days the grass needs cutting again. They breeze through the front and back in less than 5 minutes. They miss certain areas and have broke several solar yard lights without saying anything.t
Description of Work
The yard is supposed to be cut and edged. The sidewalks are supposed to be blowned clean with a blower.
Category
lawn service
Gary P.
3.0
07/22/2012
I use Mow it Right every week to cut the back yard. They do a satistactory job there but they mulch the trimming and it doesn't work well. Every week I end up with dead piles of grass around the yard. I have used Mow it Right a couple of times to trim shrubs. The first time they butchered my crepe mrytle tree (not a shrub) as well as the jasmine growing on my fence. They knocked over some of my landscape lighting and left it down. I called them back to set them up and they did it a day or two later. I recently used them again to trim shrubs, they knocked over landscape lighting again. I called and they came out the next day and set it up however they knocked down multiple stones around the shrub border. They also missed some trimming near the front door. Very sloppy work. I will not use them again to trim shrubs. I may keep using them to cut the drass but I'll have to start paying extra to have the trimmings bagged.
Description of Work
Cut back yard only and keep shrubs trimmed.
Category
landscaping, lawn service
Linda T.
4.0
06/15/2012
The girls in the office are fabulous. They are very tuned when I call. If I have any suggestions, comments or remarks they go out of their way to make sure that whoever that they are sending to my house to do the job is reading the notes and doing what I had asked for. They are reasonably priced. The team that I have got this year is very good. They are very responsive. I never know when they are going to show up but they come on their due date. They always come on their due date. They are professional.
Description of Work
I use Mow It Right to cut the grass.
Category
lawn service
Rodger P.
5.0
05/06/2012
I signed up in early April for the weekly lawn cutting service.They show up on Thursday afternoon, usually before 6:00 PM. Only missed coming on Thursday one time due to rain the previous day and they were making up the prior days missed appointments. The cut my lawn on Friday that one week. Have used them fr 5 weeks now and I am satsified with their work.
Description of Work
Mow and edge yard weekly. Does not bag grass but is a mulch cut and blows grass off sidewalks, driveway and if there is a pile on the lawn.
Category
lawn service
Sally B.
1.0
04/30/2012
Mow it Right in Orlando, FL turned out to be an "April Fool's Day" joke on me. Tim Byrum - Manager - solicited by business at my house. I did not contact MIR. Mr. Byrum was very professional and polite. I explained to Mr. Byrum that I had a lawn service and I have been happy with their service for several years. Mr. Byrum said he would give me a written quote via email (which I received on April 1st). I explained to Mr. Byrum that I needed some extra yard cleanup and extra yard work done - I explained some of the work which included planting some trees, removing two plants (small tree and a flowering hedge), setting edging stones, planting some smaller plants in the ground, cleaning out a flower bed, working with an above ground irrigation system for the flower beds, etc. I received Mr. Byrum's price quote - the price was good. I responded that I did not want to change lawn service at this time, but I was still interested in the cleanup. I provided dates and a description of the work I needed done. From this point on, dealing with MIR has been an annoying experience to say the least and more importantly, a waste of my time. Phone communication was difficult - even when I called in the morning. I left messages and got no response, etc. etc. I finally sent an email back to Mr. Byrum and told him I gave up on being an MIR customer. I 'cc' the other MIR Associate. Her email response was unprofessional and rude to say the least. Apparently she was on her honeymoon and this was somehow my fault. Apparently, MIR ignores customers when one of their Associates goes on a honeymoon??? The email correspondence was symbolic of the service I received once My. Byrum was out of the picture. Here is the email communication chain......... Tim, What can I say.....I give up. It looks like I cannot become a "Mow It Right" customer. I have made several attempts to schedule the yard cleanup, but cannot seem to connect with Christy or anyone else to confirm the dates or discuss the work to be done. There was a message (I think it was from Christy?) that said MIR does not support fertilizing or irrigation, yet, when we spoke at my house, you told me you had an irrigation person (flowerbeds along the fence) and the MIR website shows both fertilizing and irrigation as services offered? There seems to be some confusion as to the services MIR offers and the work I needed to have done. What can I say......apparently this transaction was just was not meant to be. Sorry it did not work out. I will look for someone else to do this work. Please contact me when "Mow It Right" is better able to service customers in the area. ============== Christy Sutton's response to my email. Hey Tim, I have made several attempts to contact her. She did call back and only want to speak with me while I was on my honeymoon and yet when I returned her call I got her voicemail again. ============ My response to Ms. Sutton's email Tim and Christy, I NEVER EVER said I had to speak to Christy. MIR TOLD ME I NEEDED TO SPEAK TO CHRISTY SINCE CHRISTY WAS THE PERSON THAT LEFT THE MESSAGE FOR ME! This attached response is a total lack of professionalism. All that was required here was to for someone from MIR to say 1) Christy is not available, maybe I can help you with this or I can help you with this or 2) Christy is on vacation/honeymoon and will not be back until XXXXX date, can I help you with this? That is all it would have taken to address my request. BTW....The fact is on my first call back I did not remember the name of the person that left the message! I was told I should speak with Christy. No one ever said anything about Christy being on her honeymoon (aka not available). The second message I left was never responded to. This is not the way to treat customers or would be customers. As I stated in the previous email.......... Apparently this transaction was just was not meant to be. Sorry it did not work out. I will look for someone else to do this work. Please contact me when "Mow It Right" is better able to service customers in the area. Thank you, Sally Baptiste Orlando, FL 32822 407-208-9262 407-761-9016 ================ Final Email from Tim Byrum Sally, You may be right. Sorry we can?t meet your needs. Regards, Tim Byrum
Description of Work
Mow it Right in Orlando, FL turned out to be an "April Fool's Day" joke on me. After several attempts to hire Mow it Right, I gave up. Please see email communications and my experience below. This business relationship started out on a very positive note, it did not end that way. I was disappointed with the end result of this transaction. Mow it Right's website advertises the services I was needing, but unfortunately, MIR was not able to provide the level of service I expected. I do not believe my standards are unreasonable and I am a consumer that still believes the vendor/merchant/service provided should respect their customers. MIR fell short in this area.
Category
lawn service
Lynne C.
2.0
11/25/2011
Mow it Right did a good job of mowing the yard but they kept leaving the gate open allowing our dogs escape from the backyard. I called numerous times alerting the office that this was occurring with no remediation. After the fourth time our dogs were found roaming the streets, (and were almost hit by a car) we canceled the service. They were not apologetic or accepted any blame. I would not recommend this company to anyone that has animals.
Description of Work
We contracted with Mow it Right to mow our yard (front and back) on a weekly basis for a year. When we signed up for service we gave explicit instructions to make sure the gate was locked in order for our dogs to not be accidentally let out from the backyard.
Category
lawn service
Jane J.
4.0
10/03/2011
Overall the work is quite satisfactory. If I want extra work done, I've been instructed to call the company and they put it on a work order for the mowers.
Description of Work
Every Wednesday the workers arrive and cut my grass with push mowers, two push the mowers and one trims, edges and blows it away. Takes them about 15 to 20 minutes.
Category
lawn service
Roy D.
5.0
10/03/2011
They were quick and efficient. I hardly knew they were here so to speak, they came and did their business. They were top notch. I step outside and with the exception of the check it was done. They were tidy, fast and I hardly knew they were here. The pricing was well within reason and they were responsive. I chose them because of availability, other places were unavailable or too busy and I wanted it done as soon as possible.
Description of Work
Mow It Right did work for me.
Category
landscaping

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    Business Highlights

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    Insured
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    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Satisfaction

    Services Offered

    Lawn maintenance including mowing, edging, weed eating and blowing, irrigation repair and installation, leaf removal, gutter clean up, landscaping, tree trimming, tree removal, weed control, fertilization, drainage, boarders & hardscaping.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Mow It Right

    How is Mow It Right overall rated?

    Mow It Right is currently rated 3.3 overall out of 5.

    What days are Mow It Right open?

    Mow It Right is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Mow It Right provide

    Mow It Right accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Mow It Right offer free estimates?

    No, Mow It Right does not offer free project estimates.

    Does Mow It Right offer eco-friendly accreditations?

    No, Mow It Right does not offer eco-friendly accreditations.

    Does Mow It Right offer a senior discount?

    No, Mow It Right does not offer a senior discount.

    Does Mow It Right offer emergency services?

    Yes, Mow It Right offers emergency services.

    Are warranties offered by Mow It Right?

    No, Mow It Right does not offer warranties.

    What services does Mow It Right offer?

    Mow It Right offers the following services: Lawn maintenance including mowing, edging, weed eating and blowing, irrigation repair and installation, leaf removal, gutter clean up, landscaping, tree trimming, tree removal, weed control, fertilization, drainage, boarders & hardscaping.