GUTTERMAN CO
About us
Founded in 1967, the Gutterman offers the installation of gutters & downspouts, roofing and replacement windows in Memphis TN and the Mid-South. The company has been locally owed and operated by the same family since 1976. Please call for a free estimate today.
Business highlights
58 years of experience
Services we offer
Installing Gutters and Downspouts, Roofing and Replacement Windows in Memphis and the Mid-South since 1967. Our company name and our "Giant" logo are known throughout the Mid-South.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.412 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 0% | ||
| 17% | ||
| 0% |
Showing 1-12 of 12 reviews
ROB P.
Jan 2019
Great job, Very professional, Highly recommend! Made my house look great..
Beverly E.
Dec 2016
We did an addition of 4 rooms onto our house: a sunroom, laundry room and a master bedroom with bathroom and large closet. We needed windows installed in the new rooms and our contractor recommended Brian Patterson with The Gutterman Co. He reached out to us by phone to determine what kind of windows we were looking for. The main thing I cared about was that they match existing windows in the house and were energy efficient. I believe it was about 10-12 windows or so in total. Brian came by and spoke with me in person and looked over the house. He spent lots of time making sure he understood exactly what we wanted and even went over our architectural plans and helped us with fixing errors that our architect had made on the windows. He gave us a price quote right away that we were comfortable with. Throughout the process of ordering and installation, Brian was responsive to calls or texts, kept us up to date, and everything arrived and was installed exactly in the time frame he quoted. We had one problem only. One of the windows was broken on arrival. He informed us immediately, before we had even see the windows ourselves and he had already begun the process of getting a replacement ordered. This took some extra time but that was due to the manufacturer and nothing on Brian's end of things and it did not affect the timeline of the rest of our project at all. The windows installed all visually match my existing windows though in fact they are MUCH BETTER quality. And in spite of the fact that there was an increase in price from the manufacturer on the type of window we ordered, they stuck to their initial estimate and did not even ask to pass that cost on to us. We are very happy with the entire job by The Gutterman Co. and in fact my 4 panel picture window they created for me is my absolute favorite feature of the new rooms. We absolutely plan to call Brian again when we are ready to put gutters up around the entire house which will be very soon!
WINKY H.
Dec 2015
unknown
Megan K.
Apr 2015
Left cigarettes and debris all over. Pulled down hanging brackets from my home that I was using. Was very difficult to talk to once the work was "done" even though problems were very evident after first rain. 'Wouldn't recommend women deal with him. If it was a simple job they might have been okay. One roof line was not level. They did not address this before hand. They instead put gutters up that didn't drain and were very difficult to work with after the fact. The simple sections were done quite well. Complex matters and yard drainage were not considered. We were told" that's not our problem". If we needed further help, we would find it else where. Of the half dozen companies we have hired for work at our home, they were by far the most difficult to work with.
Response from GUTTERMAN CO
"This is an unfortunate situation. I tried multiple times to call on you and your husband so we could address the problem. Since you refused to speak with me on the phone, we finally had to resolve to text messaging. Even my history on Angie's List shows we have no problem dealing with both male and female customers or taking great care of them. As I tried to explain several times, old homes often have bad dips and sags where the footing and foundation have settled and we are not equipped to re-level old homes, we just install rain gutters. I did not hide the fact that we only install rain gutters and we did not offer home re-leveling services and I also recommended a professional who did yard drainage because your yard was in such poor condition. I did suggest that you have a professional company come in and re-level your garage but your husband told me you guys might have it torn down. I even gave the garage gutter to you at no additional cost; maybe you forgot that. What I did not do was ever mislead you or your husband in any way and I spent a lot of time at your home and on the phone trying to explain everything and get you contacts with good professionals that could help you. At the end, I even offered to remove all of them and give you a full refund, but when I finally got you on the phone, you told me everything was fine, not to worry about it and then you hung up on me. I am not sure what else I can do when you won't talk to us so we can attempt to resolve the problems. Our history here even shows we have no problems dealing with customers, problems or big jobs. I truly hate you feel this way. We have served the Memphis metro area since 1976 and I have never had a complaint with the BBB, but had you wrote a complaint to them, they would not give you a public platform to complain when you are not willing to participate in the solution. I really wish you would have dealt with us and allowed us to either fix the gutters or remove them completely. I stand behind everything our company installed for you. Brian Patterson Vice President/COO"
Gary H.
Apr 2015
Throughout the process, Brian and his guys were always on time and professional. He was never just trying to sell me something, he was providing advice and consultation on how to correctly install gutters on my house and he took the time to answer all of my questions and provide reasoning about what his plan was. The installation process went great and as all work was done as discussed. I had a couple of questions that I needed to speak with Brian about and he was always quick to return my call or answer it.
Response from GUTTERMAN CO
"Thank you, thank you, thank you. We are so blessed to have to the best customers. We really appreciate you and your wife having trust in our team to handle your gutter project. Most of all, we really appreciate you taking time to share your experience for others to read. Please let me know if we may ever be of service again. Best wishes to you and your family. Brian"
Bill S.
Jan 2015
unknown
Response from GUTTERMAN CO
"Thanks so much for your positive review and kind words. After 39 years now in the Mid South, we rely on our customers and their personal referrals and we know how important that positive feedback is to our reputation. We really appreciate taking time to write a great review and should the need arise, please let us know if we can ever be of service again. Brian Patterson"
Holly D.
Aug 2013
We purchased a custom home near Memphis, TN that was 13 years old. The original gutters were quickly id'd as a big problem, filling with debris from a ton of nearby trees and overflowing outside (and having some leaking inside on ceilings). We're happy to report that all is fixed now, thanks to The Gutterman!
We are incredibly pleased. We interviewed several local companies and found the Angie's List entries and personal references for The Gutterman (Brian Patterson) to all be top-tier. Brian suggested replacing the gutters with the larger 6and quot; size, appropriate to the surface area of the roof. He also recommended adding a downspout in a particularly large area. He added drip-edge flashing where the roof and gutter met. And after seeing the many trees (pine and deciduous) surrounding the house, highly recommended and quot;Leaf Shelterand quot; gutter toppers.
When we did our research on the and quot;Leaf Shelterand quot; gutter toppers, we studied a bunch of options-- from much more expensive to some cheapies. Now that the install is complete and we've had some significant rain, we know that we chose well. The toppers are working perfectly with our pine needles and leaves.
I found Brian to be honest and knowledgeable. The Gutterman is a family business and they greatly care about the quality of their work and their reputation. The pricing was fair and similar to some others-- but now that the project is done, we feel that we got more for the money with The Gutterman than we would have with the others. They did some little things that made all the difference in giving us an excellent experience and finished product. For example, it took me several weeks to do my gutter research, and Brian patiently called and Emailed, answering all of my questions. There wasn't even the batting of and eye when I requested an insurance doc. And his references are impeccable. The installers were neat and fast. They used hidden hangers, special screws (no nails!) and lots of gutter sealant on the inside gutter ends-- really good work. We already have had some torrential rains. We thought for sure the water would sheet off the Leaf Shelter tops when it rained hard-- but no, works perfectly. And right now there are a ton of pine needles and seed pieces all over the roof and Leaf Shelter. To think that all of it would have been in the gutter by now if not for The Gutterman-- makes us cringe. The junk seems to just roll off the gutter tops with each subsequent rain.
Our 2nd floor has dormers so we can look out and see the gutter tops clearly-- really nice install from below and above! Our house has some unusual intricacies where the gutters had to wrap around some little secondary roof areas, as well as some roof lines at single story and others at double-story with the ground service on a severe slope. The installers were absolute pros operating securely and safely, often in pairs on side-by-side ladders holding the gutters between. Color-wise, Brian suggested an almond color for the gutters and downspouts to match our paint (which matches perfectly) and a dark brown for the Leaf Shelter to match the shingles (which makes the toppers look like they are an extension of the shingles when looking from the second story- nice!)
As mentioned, we added drip flashing to the bottom edge of the roof. It prevents water from getting back under that last shingle. This would have been a 'must have' up north from where we moved with ice damning, and we feel strongly that this will add a few extra years to our soffits/fascia with Memphis's somewhat tropical weather. Many of the gutter guys that gave us quotes really didn't have capability to custom-make the edging on-site, but The Gutterman did.
Their panel truck says and quot;The Guttermanand quot; on it with the logo, which to us legitimizes even more-so their business (in contrast to fellows showing up in an array of pick-up trucks). And all The Gutterman does is gutter work (though they will replace
soffit and fascia if they find there's a problem. So many of the gutter contractors that we interviewed have their primary business as roofers and do gutters on the 'side'. We appreciated The Gutterman's dedication to their focused business.
Anyway, a long-winded Angie's List entry to say, these guys are really good. We highly recommend The Gutterman!
We are incredibly pleased. We interviewed several local companies and found the Angie's List entries and personal references for The Gutterman (Brian Patterson) to all be top-tier. Brian suggested replacing the gutters with the larger 6and quot; size, appropriate to the surface area of the roof. He also recommended adding a downspout in a particularly large area. He added drip-edge flashing where the roof and gutter met. And after seeing the many trees (pine and deciduous) surrounding the house, highly recommended and quot;Leaf Shelterand quot; gutter toppers.
When we did our research on the and quot;Leaf Shelterand quot; gutter toppers, we studied a bunch of options-- from much more expensive to some cheapies. Now that the install is complete and we've had some significant rain, we know that we chose well. The toppers are working perfectly with our pine needles and leaves.
I found Brian to be honest and knowledgeable. The Gutterman is a family business and they greatly care about the quality of their work and their reputation. The pricing was fair and similar to some others-- but now that the project is done, we feel that we got more for the money with The Gutterman than we would have with the others. They did some little things that made all the difference in giving us an excellent experience and finished product. For example, it took me several weeks to do my gutter research, and Brian patiently called and Emailed, answering all of my questions. There wasn't even the batting of and eye when I requested an insurance doc. And his references are impeccable. The installers were neat and fast. They used hidden hangers, special screws (no nails!) and lots of gutter sealant on the inside gutter ends-- really good work. We already have had some torrential rains. We thought for sure the water would sheet off the Leaf Shelter tops when it rained hard-- but no, works perfectly. And right now there are a ton of pine needles and seed pieces all over the roof and Leaf Shelter. To think that all of it would have been in the gutter by now if not for The Gutterman-- makes us cringe. The junk seems to just roll off the gutter tops with each subsequent rain.
Our 2nd floor has dormers so we can look out and see the gutter tops clearly-- really nice install from below and above! Our house has some unusual intricacies where the gutters had to wrap around some little secondary roof areas, as well as some roof lines at single story and others at double-story with the ground service on a severe slope. The installers were absolute pros operating securely and safely, often in pairs on side-by-side ladders holding the gutters between. Color-wise, Brian suggested an almond color for the gutters and downspouts to match our paint (which matches perfectly) and a dark brown for the Leaf Shelter to match the shingles (which makes the toppers look like they are an extension of the shingles when looking from the second story- nice!)
As mentioned, we added drip flashing to the bottom edge of the roof. It prevents water from getting back under that last shingle. This would have been a 'must have' up north from where we moved with ice damning, and we feel strongly that this will add a few extra years to our soffits/fascia with Memphis's somewhat tropical weather. Many of the gutter guys that gave us quotes really didn't have capability to custom-make the edging on-site, but The Gutterman did.
Their panel truck says and quot;The Guttermanand quot; on it with the logo, which to us legitimizes even more-so their business (in contrast to fellows showing up in an array of pick-up trucks). And all The Gutterman does is gutter work (though they will replace
soffit and fascia if they find there's a problem. So many of the gutter contractors that we interviewed have their primary business as roofers and do gutters on the 'side'. We appreciated The Gutterman's dedication to their focused business.
Anyway, a long-winded Angie's List entry to say, these guys are really good. We highly recommend The Gutterman!
Response from GUTTERMAN CO
"Thank you!!! Thank you for sharing your personal story and I very much appreciate your comments. It is such a blessing to have customers like you and you are the reason we are successful. Having customers detail their specific troubles and our products really helps our future customers make decisions that will help them and that is our goal, to help people solve their gutter problems. I hope you will continue to share your story with your friends and co-workers; I know you will and if you ever need anything from us, don’t hesitate to call. Most of all, I’m just glad to have you as my customer… You’re the best!"
Charles D.
Aug 2013
The person I met with to finalize the gutter color was either a little late or he did not make his presence known when he arrived at my home. Initial contact was made by a third party but I wish Gutterman had provided a little more information up front. For example, the leaf guards appear to be silver/metallic. They are definitely not the same color as the gutters. The edge of the leaf guards can be seen in the right lighting. Most people probably do not notice this though. Overall I am pleased.
Response from GUTTERMAN CO
"After 10 months with no phone call or contact to our office, I am shocked to hear about your leaf guards. As you can see by our ratings, we are a high-end service provider and we always take great care of our customers. We have an A+ Rating with the BBB and have been a member there since 1977 and we have an A on every other review on Angie’s List. We strive to excel and we can only assume everything is great unless we hear otherwise. Had you called me, this would have been addressed long ago. We always hope our customers would give us the opportunity to fix problems before writing any reviews, but after 10 months, this is the first we have heard that you did not like them. As I said before, our customers love us. We are a small locally-owned business and my father, George, and I have always run our business with the customer’s wants, needs and problems in mind. I wish you would have called me if you felt this strongly about your gutter guards and actually given us a chance to solve the problem."
Julia T.
Aug 2013
Our home has a high roof pitch that was causing water to over flow from our existing gutters when there is a downpour of rain. George, father of the owner, came out and watched during a heavy rain. He noticed that we could use two additional down spout on the front and rearrange a part over our garage.
His guys came out, performed the job and did an excellent job!
We would definitely recommend this company for very quick and clean service.
His guys came out, performed the job and did an excellent job!
We would definitely recommend this company for very quick and clean service.
Response from GUTTERMAN CO
"Thanks so much for your wonderful review. After 37 years, my father and I strive to make every customer happy and we really appreciate you sharing your experience with others. Please let us know if we can ever help out in the future."
Allen C.
Nov 2012
Great job and no problems.
Response from GUTTERMAN CO
"Thank you for your positive report. We really appreciate our customers who are willing to write a review and share it with potential new customers. I also want to thank you for the two co-workers you have personally referred us and we were glad they chose our company for their guttering needs. Thank you!!!"
Deborah M.
May 2012
Work was done when said, the price was fair, the quality of the work was excellent and the company was very responsive to both questions and my desires.
Response from GUTTERMAN CO
"Thank you very much. We are always pleased when a customer takes the time to share their experience with our company so others may know. That is so valuable to a potential customer and we are always thankful for that. We hope you will continue to share your thoughts with everyone. Thanks again and let us know if you ever need our services again."
HAL V.
Oct 2011
From setting up the appointment, them providing the work, everything went very well. We called George Patterson back after the work was done to add an extension on the gutter and he came out that same day, put it on, and did not charge us.
Response from GUTTERMAN CO
"Thank you!!! We really appreciate you taking the time to post a report on our company. We hope you will continue to recommend us to your family and friends. Brian Patterson"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
GUTTERMAN CO is currently rated 4.4 overall out of 5.
GUTTERMAN CO accepts the following forms of payment: CreditCard
Yes, GUTTERMAN CO offers free project estimates.
No, GUTTERMAN CO does not offer eco-friendly accreditations.
No, GUTTERMAN CO does not offer a senior discount.
No, GUTTERMAN CO does not offer emergency services.
No, GUTTERMAN CO does not offer warranties.